Windows 7 x64 Home Basic BSODs

A

apoorvmathur93

New member
Joined
Dec 26, 2012
Posts
3
  • Windows 7 Home Basic
  • x64 based PC
  • Windows 7 Home Basic
  • Pre-Installed version
  • 6 months(approx)
  • I have NOT re-installed the OS

Processor Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s) Video Card: NVIDIA GeForce GT 630M with 1 GB Dedicated VRAM


System Manufacturer Acer System Model Aspire V3-571G

COULD NOT GENERATE SYSTEM HEALTH REPORT
 

Attachments

Re: Blue Screen of Death (BSOD) Posting Instructions - Windows 8, 7 & Vista

  • Windows 7 Home Basic
  • x64 based PC
  • Windows 7 Home Basic
  • Pre-Installed version
  • 6 months(approx)
  • I have NOT re-installed the OS


Processor Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s) Video Card: NVIDIA GeForce GT 630M with 1 GB Dedicated VRAM


System Manufacturer Acer System Model Aspire V3-571G

COULD NOT GENERATE SYSTEM HEALTH REPORT
 

Attachments

Re: Blue Screen of Death (BSOD) Posting Instructions - Windows 8, 7 & Vista

Only one memory dump since October.

This one has iusb3xhc.sys in the stack text - so I'd have to suspect your USB 3.0 drivers as the cause of this. Please:
- download a fresh set of the USB 3.0 drivers from Intel Download Center
- uninstall the current USB 3.0 drivers from your system
- install the freshly downloaded USB 3.0 drivers
- monitor for further BSOD's

I also wonder about your wireless devices - there are 2 installed on your system. Why is this? Why not uninstall the software for the one that's not being used and physically remove it from the system? The wireless drivers show up in the raw stack text also - so I'd suggest:
- uninstall the one that's not being used and physically remove the device from the system (or disable it in the BIOS).
- download a fresh copy of the other wireless drivers from the wireless chipset manufacturer's website.
- uninstall the current wireless drivers
- install the freshly downloaded wireless drivers
- monitor for further BSOD's

Analysis:
The following is for informational purposes only.
Code: 
[font=lucida console]**************************Wed Dec 19 23:26:31.717 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\122012-29671-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 1:50:30.121[/B]
*** WARNING: Unable to verify timestamp for iusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]Pool_Corruption ( nt!ExDeferredFreePool+100 )[/B]
BugCheck [B]1E, {0, 0, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
BUGCHECK_STR:  0x1E
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0x1E_nt!ExDeferredFreePool+100[/B]
CPUID:        "Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz"
MaxSpeed:     2500
CurrentSpeed: [B]2494[/B]
  BIOS Version                  V1.03
  BIOS Release Date             03/05/2012
  Manufacturer                  Acer
  Product Name                  Aspire V3-571G
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code: 
[font=lucida console]**************************Wed Dec 19 23:26:31.717 2012 (UTC - 5:00)**************************
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
NTIDrvr.sys                 Mon Apr 19 21:37:59 2010 (4BCD0577)
UBHelper.sys                Tue Jul  6 00:19:26 2010 (4C32AECE)
TurboB.sys                  Mon Nov 29 18:02:31 2010 (4CF43107)
mwlPSDFilter.sys            Fri Mar 25 03:12:11 2011 (4D8C404B)
mwlPSDNServ.sys             Fri Mar 25 03:12:13 2011 (4D8C404D)
mwlPSDVDisk.sys             Fri Mar 25 03:12:23 2011 (4D8C4057)
btath_hcrp.sys              Tue Jul 19 22:59:43 2011 (4E26449F)
btath_bus.sys               Tue Jul 19 22:59:56 2011 (4E2644AC)
btath_rcp.sys               Thu Aug 25 06:26:33 2011 (4E562359)
bScsiMSa.sys                Fri Sep  2 17:36:05 2011 (4E614C45)
Sftvollh.sys                Fri Sep 30 12:42:46 2011 (4E85F186)
Sftplaylh.sys               Fri Sep 30 12:43:05 2011 (4E85F199)
Sftfslh.sys                 Fri Sep 30 12:43:06 2011 (4E85F19A)
Sftredirlh.sys              Fri Sep 30 12:43:14 2011 (4E85F1A2)
btath_lwflt.sys             Wed Oct 19 01:50:44 2011 (4E9E6534)
b57xdbd.sys                 Fri Nov  4 13:20:34 2011 (4EB41EE2)
b57xdmp.sys                 Fri Nov  4 13:20:36 2011 (4EB41EE4)
HECIx64.sys                 Wed Nov  9 19:52:25 2011 (4EBB2049)
iaStor.sys                  Tue Nov 29 22:39:19 2011 (4ED5A567)
IntcDAud.sys                Tue Dec  6 06:23:07 2011 (4EDDFB1B)
ETD.sys                     Tue Dec 27 21:26:45 2011 (4EFA7E65)
RTKVHD64.sys                Tue Jan  3 05:51:09 2012 (4F02DD9D)
btath_a2dp.sys              Tue Jan  3 23:46:38 2012 (4F03D9AE)
btath_avdt.sys              Tue Jan  3 23:46:53 2012 (4F03D9BD)
k57nd60a.sys                Thu Jan 19 04:31:21 2012 (4F17E2E9)
iusb3hub.sys                Fri Jan 27 04:35:25 2012 (4F226FDD)
iusb3xhc.sys                Fri Jan 27 04:35:28 2012 (4F226FE0)
iusb3hcs.sys                Fri Jan 27 04:37:23 2012 (4F227053)
nvlddmkm.sys                Sat Jan 28 04:30:11 2012 (4F23C023)
nvpciflt.sys                Sat Jan 28 04:31:12 2012 (4F23C060)
btath_flt.sys               Tue Feb  7 05:57:25 2012 (4F310395)
btfilter.sys                Tue Feb  7 05:58:25 2012 (4F3103D1)
bScsiSDa.sys                Thu Feb  9 21:11:20 2012 (4F347CC8)
igdkmd64.sys                Tue Feb 14 13:47:30 2012 (4F3AAC42)
athrx.sys                   Wed Feb 15 04:16:43 2012 (4F3B77FB)
mfehidk.sys                 Wed May 30 11:35:13 2012 (4FC63E31)
mfewfpk.sys                 Wed May 30 11:35:28 2012 (4FC63E40)
mfeapfk.sys                 Wed May 30 11:35:57 2012 (4FC63E5D)
mfeavfk.sys                 Wed May 30 11:36:18 2012 (4FC63E72)
mfefirek.sys                Wed May 30 11:38:10 2012 (4FC63EE2)
cfwids.sys                  Wed May 30 11:38:43 2012 (4FC63F03)
[/font]
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=NTIDrvr.sys
http://www.carrona.org/drivers/driver.php?id=UBHelper.sys
http://www.carrona.org/drivers/driver.php?id=TurboB.sys
http://www.carrona.org/drivers/driver.php?id=mwlPSDFilter.sys
http://www.carrona.org/drivers/driver.php?id=mwlPSDNServ.sys
http://www.carrona.org/drivers/driver.php?id=mwlPSDVDisk.sys
http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
bScsiMSa.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=Sftvollh.sys
http://www.carrona.org/drivers/driver.php?id=Sftplaylh.sys
http://www.carrona.org/drivers/driver.php?id=Sftfslh.sys
http://www.carrona.org/drivers/driver.php?id=Sftredirlh.sys
http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
b57xdbd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
b57xdmp.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=iaStor.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=ETD.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
bScsiSDa.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=athrx.sys
http://www.carrona.org/drivers/driver.php?id=mfehidk.sys
http://www.carrona.org/drivers/driver.php?id=mfewfpk.sys
http://www.carrona.org/drivers/driver.php?id=mfeapfk.sys
http://www.carrona.org/drivers/driver.php?id=mfeavfk.sys
http://www.carrona.org/drivers/driver.php?id=mfefirek.sys
http://www.carrona.org/drivers/driver.php?id=cfwids.sys
 
Last edited:
Re: Blue Screen of Death (BSOD) Posting Instructions - Windows 8, 7 & Vista

I did install a fresh set of USB 3.0 drivers, but it did not solve the problem. It closes down abruptly if kept idle for around 10 minutes. Also, sometimes the screen starts fluctuating and then the system has to be re-started. Kindly help.






usasma said:
Only one memory dump since October.

This one has iusb3xhc.sys in the stack text - so I'd have to suspect your USB 3.0 drivers as the cause of this. Please:
- download a fresh set of the USB 3.0 drivers from Intel Download Center
- uninstall the current USB 3.0 drivers from your system
- install the freshly downloaded USB 3.0 drivers
- monitor for further BSOD's

I also wonder about your wireless devices - there are 2 installed on your system. Why is this? Why not uninstall the software for the one that's not being used and physically remove it from the system? The wireless drivers show up in the raw stack text also - so I'd suggest:
- uninstall the one that's not being used and physically remove the device from the system (or disable it in the BIOS).
- download a fresh copy of the other wireless drivers from the wireless chipset manufacturer's website.
- uninstall the current wireless drivers
- install the freshly downloaded wireless drivers
- monitor for further BSOD's

Analysis:
The following is for informational purposes only.
Code: 
[FONT=lucida console]**************************Wed Dec 19 23:26:31.717 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\122012-29671-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 1:50:30.121[/B]
*** WARNING: Unable to verify timestamp for iusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]Pool_Corruption ( nt!ExDeferredFreePool+100 )[/B]
BugCheck [B]1E, {0, 0, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000001E"]KMODE_EXCEPTION_NOT_HANDLED (1e)[/URL]
Arguments: 
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
BUGCHECK_STR:  0x1E
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0x1E_nt!ExDeferredFreePool+100[/B]
CPUID:        "Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz"
MaxSpeed:     2500
CurrentSpeed: [B]2494[/B]
  BIOS Version                  V1.03
  BIOS Release Date             03/05/2012
  Manufacturer                  Acer
  Product Name                  Aspire V3-571G
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code: 
[FONT=lucida console]**************************Wed Dec 19 23:26:31.717 2012 (UTC - 5:00)**************************
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
NTIDrvr.sys                 Mon Apr 19 21:37:59 2010 (4BCD0577)
UBHelper.sys                Tue Jul  6 00:19:26 2010 (4C32AECE)
TurboB.sys                  Mon Nov 29 18:02:31 2010 (4CF43107)
mwlPSDFilter.sys            Fri Mar 25 03:12:11 2011 (4D8C404B)
mwlPSDNServ.sys             Fri Mar 25 03:12:13 2011 (4D8C404D)
mwlPSDVDisk.sys             Fri Mar 25 03:12:23 2011 (4D8C4057)
btath_hcrp.sys              Tue Jul 19 22:59:43 2011 (4E26449F)
btath_bus.sys               Tue Jul 19 22:59:56 2011 (4E2644AC)
btath_rcp.sys               Thu Aug 25 06:26:33 2011 (4E562359)
bScsiMSa.sys                Fri Sep  2 17:36:05 2011 (4E614C45)
Sftvollh.sys                Fri Sep 30 12:42:46 2011 (4E85F186)
Sftplaylh.sys               Fri Sep 30 12:43:05 2011 (4E85F199)
Sftfslh.sys                 Fri Sep 30 12:43:06 2011 (4E85F19A)
Sftredirlh.sys              Fri Sep 30 12:43:14 2011 (4E85F1A2)
btath_lwflt.sys             Wed Oct 19 01:50:44 2011 (4E9E6534)
b57xdbd.sys                 Fri Nov  4 13:20:34 2011 (4EB41EE2)
b57xdmp.sys                 Fri Nov  4 13:20:36 2011 (4EB41EE4)
HECIx64.sys                 Wed Nov  9 19:52:25 2011 (4EBB2049)
iaStor.sys                  Tue Nov 29 22:39:19 2011 (4ED5A567)
IntcDAud.sys                Tue Dec  6 06:23:07 2011 (4EDDFB1B)
ETD.sys                     Tue Dec 27 21:26:45 2011 (4EFA7E65)
RTKVHD64.sys                Tue Jan  3 05:51:09 2012 (4F02DD9D)
btath_a2dp.sys              Tue Jan  3 23:46:38 2012 (4F03D9AE)
btath_avdt.sys              Tue Jan  3 23:46:53 2012 (4F03D9BD)
k57nd60a.sys                Thu Jan 19 04:31:21 2012 (4F17E2E9)
iusb3hub.sys                Fri Jan 27 04:35:25 2012 (4F226FDD)
iusb3xhc.sys                Fri Jan 27 04:35:28 2012 (4F226FE0)
iusb3hcs.sys                Fri Jan 27 04:37:23 2012 (4F227053)
nvlddmkm.sys                Sat Jan 28 04:30:11 2012 (4F23C023)
nvpciflt.sys                Sat Jan 28 04:31:12 2012 (4F23C060)
btath_flt.sys               Tue Feb  7 05:57:25 2012 (4F310395)
btfilter.sys                Tue Feb  7 05:58:25 2012 (4F3103D1)
bScsiSDa.sys                Thu Feb  9 21:11:20 2012 (4F347CC8)
igdkmd64.sys                Tue Feb 14 13:47:30 2012 (4F3AAC42)
athrx.sys                   Wed Feb 15 04:16:43 2012 (4F3B77FB)
mfehidk.sys                 Wed May 30 11:35:13 2012 (4FC63E31)
mfewfpk.sys                 Wed May 30 11:35:28 2012 (4FC63E40)
mfeapfk.sys                 Wed May 30 11:35:57 2012 (4FC63E5D)
mfeavfk.sys                 Wed May 30 11:36:18 2012 (4FC63E72)
mfefirek.sys                Wed May 30 11:38:10 2012 (4FC63EE2)
cfwids.sys                  Wed May 30 11:38:43 2012 (4FC63F03)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=NTIDrvr.sys
http://www.carrona.org/drivers/driver.php?id=UBHelper.sys
http://www.carrona.org/drivers/driver.php?id=TurboB.sys
http://www.carrona.org/drivers/driver.php?id=mwlPSDFilter.sys
http://www.carrona.org/drivers/driver.php?id=mwlPSDNServ.sys
http://www.carrona.org/drivers/driver.php?id=mwlPSDVDisk.sys
http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
bScsiMSa.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=Sftvollh.sys
http://www.carrona.org/drivers/driver.php?id=Sftplaylh.sys
http://www.carrona.org/drivers/driver.php?id=Sftfslh.sys
http://www.carrona.org/drivers/driver.php?id=Sftredirlh.sys
http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
b57xdbd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
b57xdmp.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=iaStor.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=ETD.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
bScsiSDa.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=athrx.sys
http://www.carrona.org/drivers/driver.php?id=mfehidk.sys
http://www.carrona.org/drivers/driver.php?id=mfewfpk.sys
http://www.carrona.org/drivers/driver.php?id=mfeapfk.sys
http://www.carrona.org/drivers/driver.php?id=mfeavfk.sys
http://www.carrona.org/drivers/driver.php?id=mfefirek.sys
http://www.carrona.org/drivers/driver.php?id=cfwids.sys
Click to expand...
 
I also wonder about your wireless devices - there are 2 installed on your system. Why is this? Why not uninstall the software for the one that's not being used and physically remove it from the system? The wireless drivers show up in the raw stack text also - so I'd suggest:
- uninstall the one that's not being used and physically remove the device from the system (or disable it in the BIOS).
- download a fresh copy of the other wireless drivers from the wireless chipset manufacturer's website.
- uninstall the current wireless drivers
- install the freshly downloaded wireless drivers
- monitor for further BSOD's
Click to expand...

Please rerun the data collection tool and upload it's results for us to have a look at.
 

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