Windows 7 update kb4487078 fails

Saradpc · Mar 1, 2019

Hello,

Windows update tries continuously to update kb4487078 and gives error. Since then I'm failing the google chrome browser, excell files ...
I do not know what to do, because it is the computer where I work, and I do not have restoration points before the failure. I run SFC Scan and says"Windows Resource Protection did not find any integrity violations".Install kb947821 without problems. Run SFCFix and the autoanalysis gives:

AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 49
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Displaying message: "Some detected corruptions could not be repaired automatically..."
Attached file SFCFix.txt.
Attached CBS.log, FilterList.log , CheckSUR.persist.log and CheckSUR.log

Thanks in advance

Sysnative Windows Update · Mar 2, 2019

Hello and welcome!

Please attempt the update again and attach CBS.log after it fails.

Saradpc · Mar 2, 2019

Hello softwaremaniac,

Code 8024402C Unknown error

Attached CBS.log

Sysnative Windows Update · Mar 2, 2019

Hi,

Restart Windows in Safe Mode.

Download Windows Repair (All-in-One) Portable

Extract the tweaking.com_windows_repair_aio.zip to c:\Windows\TEMP the zip will extract to a folder called Tweaking.com - Windows Repair
Execute the file Repair_Windows.exe from the Tweaking.com - Windows Repair folder, accept the Security warning and the EULA
Click the button Jump To Repairs
Click the Open Repairs button to access the following screen:
Click the box All Repairs to uncheck all the boxes
Check only the following boxes:
- 16 - Repair Windows Updates
Check the box Restart/Shutdown System When Finished > Restart System
Click the Start Repairs button

Saradpc · Mar 4, 2019

Hi,

When I try to restart Windows in safe mode by pressing f8, 'Please select boot device' appears. How can I continue?

Sysnative Windows Update · Mar 4, 2019

Hi!

Please run the steps from Normal Mode.

Saradpc · Mar 4, 2019

I followed your instructions and I tried to install updates but it failed.

kb915597 (Deficición 1.289.243.0) Failed
kb4487078 Failed

Sysnative Windows Update · Mar 4, 2019

Same error code?

Please attach CBS.log

Saradpc · Mar 4, 2019

Yes, same code. Code 8024402C Unknown error

Attached CBS.log

Sysnative Windows Update · Mar 4, 2019

Please temporarily uninstall your security software and retry.

Saradpc · Mar 4, 2019

Hi,

I uninstalled avira and I followed the steps again.
I tried to install updates and it failed with the same code. Now it only appears kb4487078.
CBS.log is attached.

Sysnative Windows Update · Mar 4, 2019

Hi!

It appears that your log is incomplete. Please provide the whole CBS folder.

Sysnative Windows Update · Mar 5, 2019

And please attempt to install this update: http://download.windowsupdate.com/d..._41ba9b8a814351a318e78e4e1c02adc7e9fff67a.exe

Saradpc · Mar 5, 2019

Hi!
I send you the link with access to CBS folder.
CBS.zip

Saradpc · Mar 5, 2019

When I try to install the update you linked it appears: "The installation assistance of the software update kb4483451is not applicable or is blocked by another condition of the equipment".

Sysnative Windows Update · Mar 5, 2019

Okay, I would recommend that you wait for a bit because there's going to be a new update released in a few days and if that does not resolve the issue, we will dig deeper.

Sysnative Windows Update · Mar 5, 2019

Actually, before we wait, please try this one: http://download.windowsupdate.com/d..._256207b98930e48c67f9d76429a951a38ce77e32.exe

Saradpc · Mar 6, 2019

OK.I installed kb4483451 from your link and no problems. I tried kb4487078 again and it failed. I'll follow your recommendation and wait for the new update.

Sysnative Windows Update · Mar 6, 2019

Did you get the same error code?

Saradpc · Mar 7, 2019

yes, same error code

Windows 7 update kb4487078 fails

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