Windows 7 update kb4487078 fails

Saradpc

Member
Joined
Feb 26, 2019
Posts
10
Hello,

Windows update tries continuously to update kb4487078 and gives error. Since then I'm failing the google chrome browser, excell files ...
I do not know what to do, because it is the computer where I work, and I do not have restoration points before the failure. I run SFC Scan and says"Windows Resource Protection did not find any integrity violations".Install kb947821 without problems. Run SFCFix and the autoanalysis gives:


AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 49
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Displaying message: "Some detected corruptions could not be repaired automatically..."
Attached file SFCFix.txt.
Attached CBS.log, FilterList.log , CheckSUR.persist.log and CheckSUR.log

Thanks in advance
 

Attachments

Hi,

Restart Windows in Safe Mode.

Download Windows Repair (All-in-One) Portable


  • Extract the tweaking.com_windows_repair_aio.zip to c:\Windows\TEMP the zip will extract to a folder called Tweaking.com - Windows Repair
  • Execute the file Repair_Windows.exe from the Tweaking.com - Windows Repair folder, accept the Security warning and the EULA
  • Click the button Jump To Repairs
  • Click the Open Repairs button to access the following screen:

    WindowsRepair.png
  • Click the box All Repairs to uncheck all the boxes
  • Check only the following boxes:
    • 16 - Repair Windows Updates
  • Check the box Restart/Shutdown System When Finished > Restart System
  • Click the Start Repairs button
 
Hi,

When I try to restart Windows in safe mode by pressing f8, 'Please select boot device' appears. How can I continue?
 
I followed your instructions and I tried to install updates but it failed.

kb915597 (Deficición 1.289.243.0) Failed
kb4487078 Failed
 
Hi,

I uninstalled avira and I followed the steps again.
I tried to install updates and it failed with the same code. Now it only appears kb4487078.
CBS.log is attached.
 

Attachments

When I try to install the update you linked it appears: "The installation assistance of the software update kb4483451is not applicable or is blocked by another condition of the equipment".
 
Okay, I would recommend that you wait for a bit because there's going to be a new update released in a few days and if that does not resolve the issue, we will dig deeper.
 
OK.I installed kb4483451 from your link and no problems. I tried kb4487078 again and it failed. I'll follow your recommendation and wait for the new update.
 

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