C chupz Member Joined Oct 1, 2015 Posts 7 Oct 1, 2015 #1 Windows 7 update error: "WindowsUpdate_80244019" "WindowsUpdate_dt000" Hi, I'm using Windows 7 Ultimate SP1 64bit. I've been looking the solution for this error for a while with no success. Windows update errors with message "Windows could not search for updates". Clicking the help leads to a search page at MS with no direct help links for "WindowsUpdate_80244019" "WindowsUpdate_dt000" Appreciate your willingness to assist my problem. View attachment SFCFix.txt
Windows 7 update error: "WindowsUpdate_80244019" "WindowsUpdate_dt000" Hi, I'm using Windows 7 Ultimate SP1 64bit. I've been looking the solution for this error for a while with no success. Windows update errors with message "Windows could not search for updates". Clicking the help leads to a search page at MS with no direct help links for "WindowsUpdate_80244019" "WindowsUpdate_dt000" Appreciate your willingness to assist my problem. View attachment SFCFix.txt
C chupz Member Joined Oct 1, 2015 Posts 7 Oct 1, 2015 #2 Re: Windows 7 update error: "WindowsUpdate_80244019" "WindowsUpdate_dt000" link for the cbs.zip: https://drive.google.com/file/d/0B0Ixv5-kE0F4NjBzRG9sdjkwS1k/view?usp=sharing
Re: Windows 7 update error: "WindowsUpdate_80244019" "WindowsUpdate_dt000" link for the cbs.zip: https://drive.google.com/file/d/0B0Ixv5-kE0F4NjBzRG9sdjkwS1k/view?usp=sharing
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 2, 2015 #3 Re: Windows 7 update error: "WindowsUpdate_80244019" "WindowsUpdate_dt000" Hi chupz :) My name is Aura and I'll be assisting you with your issue. Follow the instructions below please. System Update Readiness Tool (SURT) - Fix WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to fix the errors reported by the System Update Readiness Tool (SURT); Download the attached archive file, Packs.zip and save it on your Desktop; Once it's downloaded, right-click on it and select Extract All...; Check the Show extracted files when complete checkbox, and click on Extract; On completion, a folder will open with two folders inside it, Manifests and Packages; Copy and paste the files of the Manifests folder (if there are any) inside C:\Windows\Temp\CheckSur\winsxs\Manifests Copy and paste the files of the Packages folder (if there are any) inside C:\Windows\Temp\CheckSur\servicing\Packages Run the System Update Readiness Tool (SURT) again; On completion, attach the log located at C:\Windows\Logs\CBS\CheckSUR.log in your next reply; Packs.zip
Re: Windows 7 update error: "WindowsUpdate_80244019" "WindowsUpdate_dt000" Hi chupz :) My name is Aura and I'll be assisting you with your issue. Follow the instructions below please. System Update Readiness Tool (SURT) - Fix WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to fix the errors reported by the System Update Readiness Tool (SURT); Download the attached archive file, Packs.zip and save it on your Desktop; Once it's downloaded, right-click on it and select Extract All...; Check the Show extracted files when complete checkbox, and click on Extract; On completion, a folder will open with two folders inside it, Manifests and Packages; Copy and paste the files of the Manifests folder (if there are any) inside C:\Windows\Temp\CheckSur\winsxs\Manifests Copy and paste the files of the Packages folder (if there are any) inside C:\Windows\Temp\CheckSur\servicing\Packages Run the System Update Readiness Tool (SURT) again; On completion, attach the log located at C:\Windows\Logs\CBS\CheckSUR.log in your next reply; Packs.zip
C chupz Member Joined Oct 1, 2015 Posts 7 Oct 3, 2015 #4 Re: Windows 7 update error: "WindowsUpdate_80244019" "WindowsUpdate_dt000" thanks for the reply, attached the checksur.log Attachments CheckSUR.log 1.1 KB · Views: 8
Re: Windows 7 update error: "WindowsUpdate_80244019" "WindowsUpdate_dt000" thanks for the reply, attached the checksur.log
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 3, 2015 #5 Re: Windows 7 update error: "WindowsUpdate_80244019" "WindowsUpdate_dt000" Good, let's see if SFC have anything to report before trying to search for updates again. System File Checker (SFC) Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply; On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: sfc /scannow Note: There's a space between "sfc" and "/scannow"; Once the scan is complete, enter the command below and press on Enter Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
Re: Windows 7 update error: "WindowsUpdate_80244019" "WindowsUpdate_dt000" Good, let's see if SFC have anything to report before trying to search for updates again. System File Checker (SFC) Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply; On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: sfc /scannow Note: There's a space between "sfc" and "/scannow"; Once the scan is complete, enter the command below and press on Enter Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
C chupz Member Joined Oct 1, 2015 Posts 7 Oct 3, 2015 #6 Re: Windows 7 update error: "WindowsUpdate_80244019" "WindowsUpdate_dt000" https://drive.google.com/file/d/0B0Ixv5-kE0F4d1Eta3BKQ2o3a3c/view?usp=sharing
Re: Windows 7 update error: "WindowsUpdate_80244019" "WindowsUpdate_dt000" https://drive.google.com/file/d/0B0Ixv5-kE0F4d1Eta3BKQ2o3a3c/view?usp=sharing
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 3, 2015 #7 Re: Windows 7 update error: "WindowsUpdate_80244019" "WindowsUpdate_dt000" SFC returned a clean CBS.log. Can you try to search for Windows Updates and install them now? If it fails to search or install, upload the files below for me to review please. C:\Windows\WindowsUpdate.log C:\Windows\Logs\CBS\CBS.log
Re: Windows 7 update error: "WindowsUpdate_80244019" "WindowsUpdate_dt000" SFC returned a clean CBS.log. Can you try to search for Windows Updates and install them now? If it fails to search or install, upload the files below for me to review please. C:\Windows\WindowsUpdate.log C:\Windows\Logs\CBS\CBS.log
C chupz Member Joined Oct 1, 2015 Posts 7 Oct 3, 2015 #8 Re: Windows 7 update error: "WindowsUpdate_80244019" "WindowsUpdate_dt000" the windows update keep checking for update for a long time.. https://drive.google.com/file/d/0B0Ixv5-kE0F4ZWMwa3A3T2d0cGc/view?usp=sharing https://drive.google.com/file/d/0B0Ixv5-kE0F4MWxFa0pKaFlTbWc/view?usp=sharing
Re: Windows 7 update error: "WindowsUpdate_80244019" "WindowsUpdate_dt000" the windows update keep checking for update for a long time.. https://drive.google.com/file/d/0B0Ixv5-kE0F4ZWMwa3A3T2d0cGc/view?usp=sharing https://drive.google.com/file/d/0B0Ixv5-kE0F4MWxFa0pKaFlTbWc/view?usp=sharing
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 3, 2015 #9 Re: Windows 7 update error: "WindowsUpdate_80244019" "WindowsUpdate_dt000" It doesn't matter if it keeps on checking for a long time, it can take an hour even sometimes :) Just let me know if it fails with an error code, and if so, what is it.
Re: Windows 7 update error: "WindowsUpdate_80244019" "WindowsUpdate_dt000" It doesn't matter if it keeps on checking for a long time, it can take an hour even sometimes :) Just let me know if it fails with an error code, and if so, what is it.
C chupz Member Joined Oct 1, 2015 Posts 7 Oct 3, 2015 #10 Re: Windows 7 update error: "WindowsUpdate_80244019" "WindowsUpdate_dt000" Aura said: It doesn't matter if it keeps on checking for a long time, it can take an hour even sometimes :) Just let me know if it fails with an error code, and if so, what is it. Click to expand... oh, ok then i'll just wait and will post again later.. i hope it won't fail again
Re: Windows 7 update error: "WindowsUpdate_80244019" "WindowsUpdate_dt000" Aura said: It doesn't matter if it keeps on checking for a long time, it can take an hour even sometimes :) Just let me know if it fails with an error code, and if so, what is it. Click to expand... oh, ok then i'll just wait and will post again later.. i hope it won't fail again
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 3, 2015 #11 Re: Windows 7 update error: "WindowsUpdate_80244019" "WindowsUpdate_dt000" Alright, let me know how it goes :)
Re: Windows 7 update error: "WindowsUpdate_80244019" "WindowsUpdate_dt000" Alright, let me know how it goes :)
C chupz Member Joined Oct 1, 2015 Posts 7 Oct 5, 2015 #12 Re: Windows 7 update error: "WindowsUpdate_80244019" "WindowsUpdate_dt000" Aura said: Alright, let me know how it goes :) Click to expand... Aura, thank a lot for your help! my problem is now solved, windows update now can operate normally and I can upgrade to win10 also.. really appreciate your help!
Re: Windows 7 update error: "WindowsUpdate_80244019" "WindowsUpdate_dt000" Aura said: Alright, let me know how it goes :) Click to expand... Aura, thank a lot for your help! my problem is now solved, windows update now can operate normally and I can upgrade to win10 also.. really appreciate your help!
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 5, 2015 #13 Re: Windows 7 update error: "WindowsUpdate_80244019" "WindowsUpdate_dt000" No problem chupz, you're welcome :)
Re: Windows 7 update error: "WindowsUpdate_80244019" "WindowsUpdate_dt000" No problem chupz, you're welcome :)