[SOLVED] Windows 7 SP1 update error code 800B0100

Follow the instructions below please.

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System Update Readiness Tool (SURT) - Scan
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log;
  • Download the right version of SURT for your system;
    • Your version of Windows is:
  • Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes);
  • On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log;
  • Attach this log in your next reply;
Alternatively, if these instructions are unclear for you, you can follow the tutorial below.

System Update Readiness Tool (SURT)
 
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-09-29 18:18


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store
(f) CSI Payload File Missing 0x00000000 Pretty_Peacock.jpg amd64_microsoft-windows-tabletpc-journal_31bf3856ad364e35_6.1.7601.17514_none_75d78dc0bb37c026
(fix) CSI Payload File Missing CSI File Replaced File: Pretty_Peacock.jpg From: C:\Windows\winsxs\amd64_microsoft-windows-tabletpc-journal_31bf3856ad364e35_6.1.7600.16385_none_73a679f8be493c8c\Pretty_Peacock.jpg


Summary:
Seconds executed: 1234
Found 1 errors
Fixed 1 errors
CSI Payload File Missing Total count: 1
Fixed: CSI Payload File Missing. Total count: 1
 
It fixed the Pretty_Peacock.jpg file, despite the fact that we replaced it already and SFC accepted it. Let's run it again just to see if we missed anything.

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System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code: 
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    Code: 
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
 
Whats your thoughts? I thought for sure it would take this time. Its the first time the update ran all the way thru.
 
Follow the instructions below please.

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SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.
  • Download SFCFix and move the executable on your Desktop;
  • On your Desktop, right-click and select New, then Text Document. Give it the name SFCFixScript (it should be a .txt) extension;
  • Open the SFCFixScript.txt file you just created, and copy/paste the following in it;
    Code: 
    FileScan::
secproc_isv.dll
  • Save any work you have open, and close every programs;
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it;
    1p8eDnI.gif
  • SFCFix will launch, let it complete;
  • Once done, a file will appear on your Desktop, called SFCFix.txt;
  • Open the file, then copy and paste its content in your next reply;
 
SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-10-01 08:48:57.357
Microsoft Windows 7 - amd64
Using .txt script file at \\psf\Home\Desktop\SFCFixScript.txt [0]








FileScan::
[0: 2] C:\Windows\winsxs\amd64_microsoft-windows-s..native-whitebox-isv_31bf3856ad364e35_6.1.7600.16385_none_4546cfa6095abcd2\secproc_isv.dll
Expected: WeedDTDANzq7v3d6CS8u2EuzZaoPn207UooHWVcTkQM=
Expected: 6.1.7600.16385
Failed to trace component amd64_microsoft-windows-s..native-whitebox-isv_31bf3856ad364e35_6.1.7600.16385_none_4546cfa6095abcd2 with return code -2.


[C:\Windows\System32\secproc_isv.dll]




[1: 2] C:\Windows\winsxs\x86_microsoft-windows-s..native-whitebox-isv_31bf3856ad364e35_6.1.7600.16385_none_e928342250fd4b9c\secproc_isv.dll
Expected: KRbqIP3RozW05VflQyaPpW6viO6HUU+BqUNrrBOpNFU=
Expected: 6.1.7600.16385
Failed to trace component x86_microsoft-windows-s..native-whitebox-isv_31bf3856ad364e35_6.1.7600.16385_none_e928342250fd4b9c with return code -2.


[C:\Windows\SysWOW64\secproc_isv.dll]




[2: 1] C:\Windows\winsxs\x86_microsoft-windows-s..native-whitebox-isv_31bf3856ad364e35_6.1.7601.17514_none_eb5947ea4debcf36\secproc_isv.dll
Expected: Ga1Bc737qdEKCWNCMGv0d4TTgGUN54fNQWy1uHXnIuo=
Expected: 6.1.7601.17514
Successfully traced component x86_microsoft-windows-s..native-whitebox-isv_31bf3856ad364e35_6.1.7601.17514_none_eb5947ea4debcf36.
Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery






[3: 1] C:\Windows\winsxs\amd64_microsoft-windows-s..native-whitebox-isv_31bf3856ad364e35_6.1.7601.17514_none_4777e36e0649406c\secproc_isv.dll
Expected: BdLFaBpyat3BiV+bbUntvNd1nlK/HnD8UeT+Vn1s9oY=
Expected: 6.1.7601.17514
Successfully traced component amd64_microsoft-windows-s..native-whitebox-isv_31bf3856ad364e35_6.1.7601.17514_none_4777e36e0649406c.
Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery
FileScan:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-10-01 08:49:00.111
Script hash: 6cKB+X7yTJnntVG0OtI1PNfyF5FIuTwE19LnxOSAEi8=
----------------------EOF-----------------------
 
Follow the instructions below please.

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Search for a Windows Update - Command Prompt
Follow the instructions below to search a Windows Update manually via the command prompt.
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below (you can copy/paste it, to paste in the command prompt, right-click inside it and select Paste):
    • wmic qfe | find "KB979099"
  • If the update is found, this command will return a line with the installation KB name, installation and Microsoft Support link for it. If it's not, nothing will appear;
  • Let me know if the update was found or not;
 
Alright, follow the instructions below please.

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Retrieving the COMPONENTS Hive
Follow the instructions below to retrieve your COMPONENTS Hive and send me it.
  • Open your Windows Explorer, and navigate to the C:\Windows\System32\Config folder;
  • In this folder, find the COMPONENTS file (there's no extension), and copy it to your Desktop;
    Note: If you receive an error message saying that the COMPONENTS file is in use, restart your computer and try again. If the error message persist, let me know.
  • Right-click on it, and select Send to... and choose Compressed (zipped) folder;
  • Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
 
Caused by a file from another update this time, let's see if it's installed or not.

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Uninstall a Windows Update - Command Prompt
Follow the instructions below to uninstall a Windows Update manually via the command prompt.
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below (you can copy/paste it, to paste in the command prompt, right-click inside it and select Paste):
    Code: 
    wusa /uninstall /KB:974431
  • Let me know the outcome of the command: either it uninstall the update or either it says that the update isn't installed on the system;
 
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