Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 29, 2015 #61 Download the SP1 directly from Microsoft website (windows6.1-KB976932-X64.exe) https://www.microsoft.com/en-us/download/details.aspx?id=5842 Once done, launch it and see if it installs. If it fails, upload the two files again for me please.
Download the SP1 directly from Microsoft website (windows6.1-KB976932-X64.exe) https://www.microsoft.com/en-us/download/details.aspx?id=5842 Once done, launch it and see if it installs. If it fails, upload the two files again for me please.
A ajgab Active member Joined Sep 9, 2015 Posts 44 Sep 29, 2015 #62 Almost got a different error Attachments WindowsUpdate.rar 6.7 KB · Views: 1 CBS.rar 1.2 MB · Views: 1
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 29, 2015 #63 Follow the instructions below please. System Update Readiness Tool (SURT) - Scan Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log; Download the right version of SURT for your system; Your version of Windows is: Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes); On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log; Attach this log in your next reply; Alternatively, if these instructions are unclear for you, you can follow the tutorial below. System Update Readiness Tool (SURT)
Follow the instructions below please. System Update Readiness Tool (SURT) - Scan Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log; Download the right version of SURT for your system; Your version of Windows is: Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes); On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log; Attach this log in your next reply; Alternatively, if these instructions are unclear for you, you can follow the tutorial below. System Update Readiness Tool (SURT)
A ajgab Active member Joined Sep 9, 2015 Posts 44 Sep 29, 2015 #64 ================================= Checking System Update Readiness. Binary Version 6.1.7601.22471 Package Version 26.0 2015-09-29 18:18 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store (f) CSI Payload File Missing 0x00000000 Pretty_Peacock.jpg amd64_microsoft-windows-tabletpc-journal_31bf3856ad364e35_6.1.7601.17514_none_75d78dc0bb37c026 (fix) CSI Payload File Missing CSI File Replaced File: Pretty_Peacock.jpg From: C:\Windows\winsxs\amd64_microsoft-windows-tabletpc-journal_31bf3856ad364e35_6.1.7600.16385_none_73a679f8be493c8c\Pretty_Peacock.jpg Summary: Seconds executed: 1234 Found 1 errors Fixed 1 errors CSI Payload File Missing Total count: 1 Fixed: CSI Payload File Missing. Total count: 1
================================= Checking System Update Readiness. Binary Version 6.1.7601.22471 Package Version 26.0 2015-09-29 18:18 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store (f) CSI Payload File Missing 0x00000000 Pretty_Peacock.jpg amd64_microsoft-windows-tabletpc-journal_31bf3856ad364e35_6.1.7601.17514_none_75d78dc0bb37c026 (fix) CSI Payload File Missing CSI File Replaced File: Pretty_Peacock.jpg From: C:\Windows\winsxs\amd64_microsoft-windows-tabletpc-journal_31bf3856ad364e35_6.1.7600.16385_none_73a679f8be493c8c\Pretty_Peacock.jpg Summary: Seconds executed: 1234 Found 1 errors Fixed 1 errors CSI Payload File Missing Total count: 1 Fixed: CSI Payload File Missing. Total count: 1
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 29, 2015 #65 It fixed the Pretty_Peacock.jpg file, despite the fact that we replaced it already and SFC accepted it. Let's run it again just to see if we missed anything. System File Checker (SFC) Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply; On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: sfc /scannow Note: There's a space between "sfc" and "/scannow"; Once the scan is complete, enter the command below and press on Enter Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
It fixed the Pretty_Peacock.jpg file, despite the fact that we replaced it already and SFC accepted it. Let's run it again just to see if we missed anything. System File Checker (SFC) Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply; On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: sfc /scannow Note: There's a space between "sfc" and "/scannow"; Once the scan is complete, enter the command below and press on Enter Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
A ajgab Active member Joined Sep 9, 2015 Posts 44 Sep 29, 2015 #66 Here you go Attachments CBS.rar 115.7 KB · Views: 1
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 29, 2015 #67 Alright, the CBS.log is clean. Let's try these steps once again please. https://www.sysnative.com/forums/wi...rror-code-800b0100-post132606.html#post132606 Sorry to be so repetitive but I need to eliminate all possibilities.
Alright, the CBS.log is clean. Let's try these steps once again please. https://www.sysnative.com/forums/wi...rror-code-800b0100-post132606.html#post132606 Sorry to be so repetitive but I need to eliminate all possibilities.
A ajgab Active member Joined Sep 9, 2015 Posts 44 Sep 29, 2015 #68 Same error to try Check for system Update readiness Attachments WindowsUpdate.rar 12.6 KB · Views: 1 CBS.rar 1.2 MB · Views: 4
A ajgab Active member Joined Sep 9, 2015 Posts 44 Sep 30, 2015 #69 Whats your thoughts? I thought for sure it would take this time. Its the first time the update ran all the way thru.
Whats your thoughts? I thought for sure it would take this time. Its the first time the update ran all the way thru.
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 1, 2015 #70 Follow the instructions below please. SFCFix - Fix Time WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to download and execute a SFCFix fix, and provide the log. Download SFCFix and move the executable on your Desktop; On your Desktop, right-click and select New, then Text Document. Give it the name SFCFixScript (it should be a .txt) extension; Open the SFCFixScript.txt file you just created, and copy/paste the following in it; Code: FileScan:: secproc_isv.dll Save any work you have open, and close every programs; Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it; SFCFix will launch, let it complete; Once done, a file will appear on your Desktop, called SFCFix.txt; Open the file, then copy and paste its content in your next reply;
Follow the instructions below please. SFCFix - Fix Time WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to download and execute a SFCFix fix, and provide the log. Download SFCFix and move the executable on your Desktop; On your Desktop, right-click and select New, then Text Document. Give it the name SFCFixScript (it should be a .txt) extension; Open the SFCFixScript.txt file you just created, and copy/paste the following in it; Code: FileScan:: secproc_isv.dll Save any work you have open, and close every programs; Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it; SFCFix will launch, let it complete; Once done, a file will appear on your Desktop, called SFCFix.txt; Open the file, then copy and paste its content in your next reply;
A ajgab Active member Joined Sep 9, 2015 Posts 44 Oct 1, 2015 #71 SFCFix version 2.4.5.0 by niemiro. Start time: 2015-10-01 08:48:57.357 Microsoft Windows 7 - amd64 Using .txt script file at \\psf\Home\Desktop\SFCFixScript.txt [0] FileScan:: [0: 2] C:\Windows\winsxs\amd64_microsoft-windows-s..native-whitebox-isv_31bf3856ad364e35_6.1.7600.16385_none_4546cfa6095abcd2\secproc_isv.dll Expected: WeedDTDANzq7v3d6CS8u2EuzZaoPn207UooHWVcTkQM= Expected: 6.1.7600.16385 Failed to trace component amd64_microsoft-windows-s..native-whitebox-isv_31bf3856ad364e35_6.1.7600.16385_none_4546cfa6095abcd2 with return code -2. [C:\Windows\System32\secproc_isv.dll] [1: 2] C:\Windows\winsxs\x86_microsoft-windows-s..native-whitebox-isv_31bf3856ad364e35_6.1.7600.16385_none_e928342250fd4b9c\secproc_isv.dll Expected: KRbqIP3RozW05VflQyaPpW6viO6HUU+BqUNrrBOpNFU= Expected: 6.1.7600.16385 Failed to trace component x86_microsoft-windows-s..native-whitebox-isv_31bf3856ad364e35_6.1.7600.16385_none_e928342250fd4b9c with return code -2. [C:\Windows\SysWOW64\secproc_isv.dll] [2: 1] C:\Windows\winsxs\x86_microsoft-windows-s..native-whitebox-isv_31bf3856ad364e35_6.1.7601.17514_none_eb5947ea4debcf36\secproc_isv.dll Expected: Ga1Bc737qdEKCWNCMGv0d4TTgGUN54fNQWy1uHXnIuo= Expected: 6.1.7601.17514 Successfully traced component x86_microsoft-windows-s..native-whitebox-isv_31bf3856ad364e35_6.1.7601.17514_none_eb5947ea4debcf36. Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery [3: 1] C:\Windows\winsxs\amd64_microsoft-windows-s..native-whitebox-isv_31bf3856ad364e35_6.1.7601.17514_none_4777e36e0649406c\secproc_isv.dll Expected: BdLFaBpyat3BiV+bbUntvNd1nlK/HnD8UeT+Vn1s9oY= Expected: 6.1.7601.17514 Successfully traced component amd64_microsoft-windows-s..native-whitebox-isv_31bf3856ad364e35_6.1.7601.17514_none_4777e36e0649406c. Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery FileScan:: directive completed successfully. Successfully processed all directives. SFCFix version 2.4.5.0 by niemiro has completed. Currently storing 0 datablocks. Finish time: 2015-10-01 08:49:00.111 Script hash: 6cKB+X7yTJnntVG0OtI1PNfyF5FIuTwE19LnxOSAEi8= ----------------------EOF-----------------------
SFCFix version 2.4.5.0 by niemiro. Start time: 2015-10-01 08:48:57.357 Microsoft Windows 7 - amd64 Using .txt script file at \\psf\Home\Desktop\SFCFixScript.txt [0] FileScan:: [0: 2] C:\Windows\winsxs\amd64_microsoft-windows-s..native-whitebox-isv_31bf3856ad364e35_6.1.7600.16385_none_4546cfa6095abcd2\secproc_isv.dll Expected: WeedDTDANzq7v3d6CS8u2EuzZaoPn207UooHWVcTkQM= Expected: 6.1.7600.16385 Failed to trace component amd64_microsoft-windows-s..native-whitebox-isv_31bf3856ad364e35_6.1.7600.16385_none_4546cfa6095abcd2 with return code -2. [C:\Windows\System32\secproc_isv.dll] [1: 2] C:\Windows\winsxs\x86_microsoft-windows-s..native-whitebox-isv_31bf3856ad364e35_6.1.7600.16385_none_e928342250fd4b9c\secproc_isv.dll Expected: KRbqIP3RozW05VflQyaPpW6viO6HUU+BqUNrrBOpNFU= Expected: 6.1.7600.16385 Failed to trace component x86_microsoft-windows-s..native-whitebox-isv_31bf3856ad364e35_6.1.7600.16385_none_e928342250fd4b9c with return code -2. [C:\Windows\SysWOW64\secproc_isv.dll] [2: 1] C:\Windows\winsxs\x86_microsoft-windows-s..native-whitebox-isv_31bf3856ad364e35_6.1.7601.17514_none_eb5947ea4debcf36\secproc_isv.dll Expected: Ga1Bc737qdEKCWNCMGv0d4TTgGUN54fNQWy1uHXnIuo= Expected: 6.1.7601.17514 Successfully traced component x86_microsoft-windows-s..native-whitebox-isv_31bf3856ad364e35_6.1.7601.17514_none_eb5947ea4debcf36. Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery [3: 1] C:\Windows\winsxs\amd64_microsoft-windows-s..native-whitebox-isv_31bf3856ad364e35_6.1.7601.17514_none_4777e36e0649406c\secproc_isv.dll Expected: BdLFaBpyat3BiV+bbUntvNd1nlK/HnD8UeT+Vn1s9oY= Expected: 6.1.7601.17514 Successfully traced component amd64_microsoft-windows-s..native-whitebox-isv_31bf3856ad364e35_6.1.7601.17514_none_4777e36e0649406c. Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery FileScan:: directive completed successfully. Successfully processed all directives. SFCFix version 2.4.5.0 by niemiro has completed. Currently storing 0 datablocks. Finish time: 2015-10-01 08:49:00.111 Script hash: 6cKB+X7yTJnntVG0OtI1PNfyF5FIuTwE19LnxOSAEi8= ----------------------EOF-----------------------
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 1, 2015 #72 Follow the instructions below please. Search for a Windows Update - Command Prompt Follow the instructions below to search a Windows Update manually via the command prompt. On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below (you can copy/paste it, to paste in the command prompt, right-click inside it and select Paste): wmic qfe | find "KB979099" If the update is found, this command will return a line with the installation KB name, installation and Microsoft Support link for it. If it's not, nothing will appear; Let me know if the update was found or not;
Follow the instructions below please. Search for a Windows Update - Command Prompt Follow the instructions below to search a Windows Update manually via the command prompt. On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below (you can copy/paste it, to paste in the command prompt, right-click inside it and select Paste): wmic qfe | find "KB979099" If the update is found, this command will return a line with the installation KB name, installation and Microsoft Support link for it. If it's not, nothing will appear; Let me know if the update was found or not;
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 1, 2015 #74 Alright, follow the instructions below please. Retrieving the COMPONENTS Hive Follow the instructions below to retrieve your COMPONENTS Hive and send me it. Open your Windows Explorer, and navigate to the C:\Windows\System32\Config folder; In this folder, find the COMPONENTS file (there's no extension), and copy it to your Desktop; Note: If you receive an error message saying that the COMPONENTS file is in use, restart your computer and try again. If the error message persist, let me know. Right-click on it, and select Send to... and choose Compressed (zipped) folder; Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Alright, follow the instructions below please. Retrieving the COMPONENTS Hive Follow the instructions below to retrieve your COMPONENTS Hive and send me it. Open your Windows Explorer, and navigate to the C:\Windows\System32\Config folder; In this folder, find the COMPONENTS file (there's no extension), and copy it to your Desktop; Note: If you receive an error message saying that the COMPONENTS file is in use, restart your computer and try again. If the error message persist, let me know. Right-click on it, and select Send to... and choose Compressed (zipped) folder; Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
A ajgab Active member Joined Sep 9, 2015 Posts 44 Oct 1, 2015 #75 https://drive.google.com/file/d/0BzODqFbzr35QdWVoTTBhcHktY0E/view?usp=sharing
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 2, 2015 #76 Alright, download the KB979099 below and try to install it. Let me know if it succeed or not. https://www.sysnative.com/forums/re...soft.com/en-us/download/details.aspx?id=15602 Reason being that a Registry key related to that update is blocking your SP1 install, but as we've seen above, the update isn't listed as installed on your system, so installing it could help put things back in order.
Alright, download the KB979099 below and try to install it. Let me know if it succeed or not. https://www.sysnative.com/forums/re...soft.com/en-us/download/details.aspx?id=15602 Reason being that a Registry key related to that update is blocking your SP1 install, but as we've seen above, the update isn't listed as installed on your system, so installing it could help put things back in order.
A ajgab Active member Joined Sep 9, 2015 Posts 44 Oct 2, 2015 #77 OK, it installed without any issues.
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 2, 2015 #78 Awesome :) Can you try to install the Windows 7 SP1 again like we did here? https://www.sysnative.com/forums/wi...rror-code-800b0100-post132606.html#post132606 Once again, if it fails to install, upload the two files below for me to review please. C:\Windows\WindowsUpdate.log C:\Windows\Logs\CBS\CBS.log
Awesome :) Can you try to install the Windows 7 SP1 again like we did here? https://www.sysnative.com/forums/wi...rror-code-800b0100-post132606.html#post132606 Once again, if it fails to install, upload the two files below for me to review please. C:\Windows\WindowsUpdate.log C:\Windows\Logs\CBS\CBS.log
A ajgab Active member Joined Sep 9, 2015 Posts 44 Oct 3, 2015 #79 Failed again!!! Attachments WindowsUpdate.log 205.7 KB · Views: 0 CBS.rar 1.1 MB · Views: 1
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 3, 2015 #80 Caused by a file from another update this time, let's see if it's installed or not. Uninstall a Windows Update - Command Prompt Follow the instructions below to uninstall a Windows Update manually via the command prompt. On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below (you can copy/paste it, to paste in the command prompt, right-click inside it and select Paste): Code: wusa /uninstall /KB:974431 Let me know the outcome of the command: either it uninstall the update or either it says that the update isn't installed on the system;
Caused by a file from another update this time, let's see if it's installed or not. Uninstall a Windows Update - Command Prompt Follow the instructions below to uninstall a Windows Update manually via the command prompt. On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below (you can copy/paste it, to paste in the command prompt, right-click inside it and select Paste): Code: wusa /uninstall /KB:974431 Let me know the outcome of the command: either it uninstall the update or either it says that the update isn't installed on the system;