V vashan1977 Active member Joined Oct 14, 2022 Posts 32 Oct 15, 2022 #1 I am trying to upgrade Windows 7 Professional til Windows 10 21H2. The upgrade fails with following error message: "code 0x8007001F – 0x20006 “The installation failed in the SAFE_OS phase with an error during REPLICATE_OC operation.” I have attached Scanning file from FRST64.exe. Attachments FRST.txt 29 KB · Views: 2 Addition.txt 32.7 KB · Views: 2
I am trying to upgrade Windows 7 Professional til Windows 10 21H2. The upgrade fails with following error message: "code 0x8007001F – 0x20006 “The installation failed in the SAFE_OS phase with an error during REPLICATE_OC operation.” I have attached Scanning file from FRST64.exe.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Oct 20, 2022 #2 Hello and welcome. Attach following files to your next reply. If the files are too big zip them first. - C:\Windows\Logs\CBS\CheckSUR.log - C:\Windows\Logs\CBS\cbs.log
Hello and welcome. Attach following files to your next reply. If the files are too big zip them first. - C:\Windows\Logs\CBS\CheckSUR.log - C:\Windows\Logs\CBS\cbs.log
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Nov 7, 2022 #3 Hello, Do you still need help in this thread ?
V vashan1977 Active member Joined Oct 14, 2022 Posts 32 Feb 6, 2023 #4 Hi. Sorry, i could not uploaded the logs files earlier. I have now uploaded the CheckSUR.log and cbs.log files Attachments CBS.log 3.6 MB · Views: 1 CheckSUR.log 4.5 KB · Views: 1
Hi. Sorry, i could not uploaded the logs files earlier. I have now uploaded the CheckSUR.log and cbs.log files
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Feb 6, 2023 #5 No problem. Follow the instructions below please. Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download SFCFix and move the executable to your desktop. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply. Step 2: Provide the Components Hive 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. 2. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below. 3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. 4. The file will likely be too large to upload here so please upload to Gofile or WeTransfer and just provide the link here. Option#2 (only if you are unable to follow the previous instructions) Please download the Freeware RegBak from here: Acelogix Software - Download products You will find it at the bottom of the page that the link brings you to. Go ahead and install this program and accept all the defaults. After the last install screen the program should open. Click the New Backup button. Accept the defaults and simply click Start. When it says Finished successfully, click the Close button. This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup... This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS. Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS. Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder. Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Gofile or WeTransfer and then just provide the link in your reply. You can close any open windows you have as well as the RegBak program now. Attachments SFCFix.zip 17.7 KB · Views: 2
No problem. Follow the instructions below please. Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download SFCFix and move the executable to your desktop. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply. Step 2: Provide the Components Hive 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. 2. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below. 3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. 4. The file will likely be too large to upload here so please upload to Gofile or WeTransfer and just provide the link here. Option#2 (only if you are unable to follow the previous instructions) Please download the Freeware RegBak from here: Acelogix Software - Download products You will find it at the bottom of the page that the link brings you to. Go ahead and install this program and accept all the defaults. After the last install screen the program should open. Click the New Backup button. Accept the defaults and simply click Start. When it says Finished successfully, click the Close button. This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup... This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS. Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS. Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder. Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Gofile or WeTransfer and then just provide the link in your reply. You can close any open windows you have as well as the RegBak program now.
V vashan1977 Active member Joined Oct 14, 2022 Posts 32 Feb 6, 2023 #6 Uploaded: SFCFix.txt COMPONENTS.zip Attachments COMPONENTS.zip 9.5 MB · Views: 2 SFCFix.txt 18 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Feb 6, 2023 #7 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log. Download SURT for your system. (Windows 7 SP1 x64) Once downloaded, execute the installer, and go through the installation (this process can take around 15-20 minutes). On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log. Attach this log to your next reply. Alternatively, if these instructions are unclear for you, you can follow the tutorial below. System Update Readiness Tool (SURT) Attachments fixlist.txt 1 KB · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log. Download SURT for your system. (Windows 7 SP1 x64) Once downloaded, execute the installer, and go through the installation (this process can take around 15-20 minutes). On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log. Attach this log to your next reply. Alternatively, if these instructions are unclear for you, you can follow the tutorial below. System Update Readiness Tool (SURT)
V vashan1977 Active member Joined Oct 14, 2022 Posts 32 Feb 6, 2023 #8 Fixlog.txt file uploaded. Attachments Fixlog.txt 1.5 KB · Views: 1
V vashan1977 Active member Joined Oct 14, 2022 Posts 32 Feb 6, 2023 #9 Uploaded: CBS.log CheckSUR.log Attachments CheckSUR.log 1.3 KB · Views: 1 CBS.log 289.3 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Feb 7, 2023 #10 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log. Download SURT for your system. (Windows 7 SP1 x64) Once downloaded, execute the installer, and go through the installation (this process can take around 15-20 minutes). On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log. Attach this log to your next reply. Alternatively, if these instructions are unclear for you, you can follow the tutorial below. System Update Readiness Tool (SURT) Attachments fixlist.txt 5 KB · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log. Download SURT for your system. (Windows 7 SP1 x64) Once downloaded, execute the installer, and go through the installation (this process can take around 15-20 minutes). On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log. Attach this log to your next reply. Alternatively, if these instructions are unclear for you, you can follow the tutorial below. System Update Readiness Tool (SURT)
V vashan1977 Active member Joined Oct 14, 2022 Posts 32 Feb 7, 2023 #11 Uploaded: Fixlog.txt CheckSUR.log Attachments CheckSUR.log 2.8 KB · Views: 1 Fixlog.txt 5.5 KB · Views: 0
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Feb 7, 2023 #12 Great. Restart the machine. Run the SURT tool again and report the result.
V vashan1977 Active member Joined Oct 14, 2022 Posts 32 Feb 7, 2023 #13 CBS.log CheckSUR.log Attachments CheckSUR.log 395 bytes · Views: 1 CBS.log 43.9 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Feb 7, 2023 #14 Great. The CheckSur log is clean. Restart the machine. Check Windows Update but do not install any updates yet. Provide a screenshot of the available important updates first.
Great. The CheckSur log is clean. Restart the machine. Check Windows Update but do not install any updates yet. Provide a screenshot of the available important updates first.
V vashan1977 Active member Joined Oct 14, 2022 Posts 32 Feb 7, 2023 #15 Available Windows Updates: Critical: KB4516065 KB4524752 KB4535102 KB3170735 Optional: KB4516048 Attachments updates.jpg 42.2 KB · Views: 3
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Feb 8, 2023 #16 Try to install KB3170735 only and report the result . If it fails copy the file c:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach it to you next reply.
Try to install KB3170735 only and report the result . If it fails copy the file c:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach it to you next reply.
V vashan1977 Active member Joined Oct 14, 2022 Posts 32 Feb 8, 2023 #17 When i check for Windows Update i dont see the KB3170735 in available for install I see following updtes are available for install: Critical KB4516065 KB4524752 KB4535102 KB890830 Optional KB4516048 Attached CBS.log file Attachments updates09022023.jpg 86.6 KB · Views: 5 CBS.zip 9 MB · Views: 0 Last edited: Feb 8, 2023
When i check for Windows Update i dont see the KB3170735 in available for install I see following updtes are available for install: Critical KB4516065 KB4524752 KB4535102 KB890830 Optional KB4516048 Attached CBS.log file
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Feb 9, 2023 #18 When i check for Windows Update i dont see the KB3170735 in available for install Click to expand... It was shown in your previous screenshot. Try to install KB890830 only and report the result.
When i check for Windows Update i dont see the KB3170735 in available for install Click to expand... It was shown in your previous screenshot. Try to install KB890830 only and report the result.
V vashan1977 Active member Joined Oct 14, 2022 Posts 32 Feb 9, 2023 #19 Have installed the KB890830 Windows Update. Performed restart. Uploaded cbs.log file. Attachments CBS.log 429.1 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,616 Feb 9, 2023 #20 Try to install KB4516065 only and report the result.