Hello there and welcome to Sysnative!
This is my first post regarding Windows Updates, but I have practised this a lot and had my fix checked over by an expert so you're in good hands. :) Anyway, on with the fix.
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
- Please download the attached file, Packs.zip and save this to your Desktop.
- Right-click on the file and select Extract All...
- Tick the box labelled Show extracted files when complete then click Extract
- A window will open showing two folders, Manifests and Packages
- Open the Manifests folder and copy the files into the following folder (if there are any files)
C:\Windows\Temp\CheckSur\Winsxs\Manifests
- Open the Packages folder and copy the files into the following folder (if there are any files)
C:\Windows\Temp\CheckSur\Servicing\Packages
- Run the System Update Readiness Tool (SURT) again
- When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:
C:\Windows\Logs\CBS\CheckSUR.persist.log
If you do have any issues performing any of the above steps, or are confused, please feel free to ask. That's why I'm here.
Regards,
Stephen
