I am having some issues attempting to check for updates on Windows 7 x64. I am receiving error code 80070002 from windows update. Not sure how to proceed. I currently cannot perform any windows backups, or upgrade to Windows 10. I have run through your recommended diagnostics and attached the logs as you requested.
Any help with this would be greatly appreciated.
SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-04-10 23:17:58.542
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.
AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 10
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2019-04-10 23:19:10.095
----------------------EOF-----------------------
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
Afterwards, please run System Update Readiness Tool again and attach CheckSUR.log.
I have completed instructions. Please find attached CheckSUR.log, and contents of SFCFix.txt.
SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-04-14 10:25:19.134
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Dental\Desktop\SFCFix.zip [0]
PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS\x86_netfx-aspnet_wp_exe_b03f5f7f11d50a3a_6.1.7601.22965_none_827c782d628f84dd
Successfully took permissions for file or folder C:\Windows\Temp
Successfully created directory tree \\?\C:\Windows\Temp\CheckSur\WinSxS\Manifests.
Successfully created directory tree \\?\C:\Windows\Temp\CheckSur\Servicing\Packages.
Successfully copied file C:\Users\Dental\AppData\Local\niemiro\Archive\WinSxS\x86_netfx-aspnet_wp_exe_b03f5f7f11d50a3a_6.1.7601.22965_none_827c782d628f84dd\aspnet_wp.exe to C:\Windows\WinSxS\x86_netfx-aspnet_wp_exe_b03f5f7f11d50a3a_6.1.7601.22965_none_827c782d628f84dd\aspnet_wp.exe.
Successfully copied file C:\Users\Dental\AppData\Local\niemiro\Archive\Manifests\amd64_macrovision-protection-safedisc_31bf3856ad364e35_6.1.7601.18977_none_bb94eee2d41317f5.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\amd64_macrovision-protection-safedisc_31bf3856ad364e35_6.1.7601.18977_none_bb94eee2d41317f5.manifest.
Successfully copied file C:\Users\Dental\AppData\Local\niemiro\Archive\Manifests\amd64_macrovision-protection-safedisc_31bf3856ad364e35_6.1.7601.23180_none_bc0c91dded3f5591.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\amd64_macrovision-protection-safedisc_31bf3856ad364e35_6.1.7601.23180_none_bc0c91dded3f5591.manifest.
Successfully copied file C:\Users\Dental\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.19043_none_801aa9616bfbdcfd.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.19043_none_801aa9616bfbdcfd.manifest.
Successfully copied file C:\Users\Dental\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.2.9600.18537_none_1c04085b63748a5f.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\wow64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.2.9600.18537_none_1c04085b63748a5f.manifest.
Successfully copied file C:\Users\Dental\AppData\Local\niemiro\Archive\Packages\Package_for_KB4100480~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_KB4100480~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\Dental\AppData\Local\niemiro\Archive\Packages\Package_for_KB4100480~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_KB4100480~31bf3856ad364e35~amd64~~6.1.1.1.mum.
Successfully copied file C:\Users\Dental\AppData\Local\niemiro\Archive\Packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24149.1.4.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24149.1.4.cat.
Successfully copied file C:\Users\Dental\AppData\Local\niemiro\Archive\Packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24149.1.4.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24149.1.4.mum.
Successfully restored ownership for C:\Windows\WinSxS\x86_netfx-aspnet_wp_exe_b03f5f7f11d50a3a_6.1.7601.22965_none_827c782d628f84dd
Successfully restored permissions on C:\Windows\WinSxS\x86_netfx-aspnet_wp_exe_b03f5f7f11d50a3a_6.1.7601.22965_none_827c782d628f84dd
Successfully restored ownership for C:\Windows\Temp
Successfully restored permissions on C:\Windows\Temp
PowerCopy:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2019-04-14 10:25:21.303
Script hash: +9rUXUml7Us5srJel6kUFfdlS+hG6DlfhMKbAU/K4hA=
----------------------EOF-----------------------
Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service and just provide the link here.
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
Now we have the COMPONENTS file that we will be using to replace your current one.
Navigate to C:\Windows\System32\config
Right-click on the current COMPONENTS file and select rename. Rename it to COMPONENTS.bad. Note: If you get an error that the file is in use, reboot your computer and then try again.
Take the file from the Components folder on your desktop and paste it into C:\Windows\System32\config
Ok, I have completed the instructions. I restarted the PC and attempted to run windows update. I received the same error code 80070002 - "Windows update encountered an unknown error".
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a log should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
Please find attached the contents of the SFCFix.txt file. Please let me now what i can do next. I will await your instructions.
Thank you for all of your help so far!
SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-04-22 18:52:19.196
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Dental\Desktop\SFCFixScript.txt [0]
FileScan::
WARNING: There may be further unlisted copies of some of these files on the system.
[0: 1] C:\Windows\setuperr.log
File is untraceable.
Found: 47DEQpj8HBSa+/TImW+5JCeuQeRkm5NMpJWZG3hSuFU=
Version number not available.
Trace not available.
[1: 1] C:\Windows\Panther\setuperr.log
File is untraceable.
Found: 47DEQpj8HBSa+/TImW+5JCeuQeRkm5NMpJWZG3hSuFU=
Version number not available.
Trace not available.
[2: 1] C:\Windows\Panther\NewOs\Panther\setuperr.log
File is untraceable.
Found: P6u8Uds3Pcx+GIUgug7Dt+WjpjtLO2vmkRMy9kDzt1E=
Version number not available.
Trace not available.
[3: 1] C:\Users\Dental\Downloads\setuperr.log
File is untraceable.
Found: keIaYvazpGpd/AC7d9UGZhlkUH0Glhms/yQoob6DW6U=
Version number not available.
Trace not available.
[4: 1] C:\Users\Dental\AppData\Local\MigWiz\setuperr.log
File is untraceable.
Found: 47DEQpj8HBSa+/TImW+5JCeuQeRkm5NMpJWZG3hSuFU=
Version number not available.
Trace not available.
FileScan:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2019-04-22 18:52:30.812
Script hash: Ch8q9xMtEG14Y5GRLkihbVO5OYj47uLbMhlmJcnnMTo=
----------------------EOF-----------------------
