[SOLVED] Windows 7 Pro SP1, Windows Update errors 80070002, 800F020B, 9C48

Ohforf · Jun 26, 2021

Also yellow exclamation marks in Device Manager.

sfc /scannow:
"Windows Resource Protection did not find any integrity violations"

SURT ran successfully.

SFCFix in running for 6 hours now, stage "Checking CheckSUR.log . . .", I don't know if it is frozen or what. Uses 25% of CPU though.

Attaching CBS folder. Please help to fix it.

Ohforf · Jun 27, 2021

Sorry, seems like I missed the CBS zip.

https://www.sendspace.com/file/t5vzyy

PeterJ · Jun 27, 2021

Hello and welcome,

ChkDsk Scan

Click on Start - All programs - Accessories.
Rightclick on Command-prompt and select Run as administrator.
When command prompt opens, typ chkdsk into it, then press enter.
Wait for this to complete.
Download ListChkdskResult.exe by SleepyDude and save it on your desktop.
Rightclick

ListChkdskResult.exe and select Run as administrator. Notepad will open the file ListChkdskResult.txt on completion. (The file ListChkdskResult.txt can be found on your desktop.)
Copy and paste its content in your next reply.

Ohforf · Jun 27, 2021

Code:

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

------< Log generate on 28.06.2021 0:35:27 >------
Category: 0
Computer Name: user-ПК2
Event Code: 26212
Record Number: 159221
Source Name: Chkdsk
Time Written: 06-27-2021 @ 21:35:09
Event Type: Сведения
User:
Message: Программа Chkdsk была запущена на моментальном снимке тома в режиме "только чтение". 

Проверка файловой системы на C:
Тип файловой системы: NTFS.

ВНИМАНИЕ!  Параметр F не указан.
CHKDSK выполняется в режиме только чтения.

Проверка файлов (этап 1 из 3)...
  Обработано файловых записей: 296448.                                         

Проверка файлов завершена.
  Обработано больших файловых записей: 1979.                           

  Обработано поврежденных файловых записей: 0.                     

  Обработано записей дополнительных атрибутов: 19768.                   

  Обработано записей повторного анализа: 63.                         

Проверка индексов (этап 2 из 3)...
  Обработано записей индекса: 392700.                                       

Проверка индексов завершена.
  Проверено неиндексированных файлов: 0.                           

  Восстановлено неиндексированных файлов: 0.                       

Проверка дескрипторов безопасности (этап 3 из 3)...
  Обработано файловых SD/SID: 296448.                                       

Очистка от неиспользуемых индексных записей 1595 в индексе $SII файла 0x9.
Очистка от неиспользуемых индексных записей 1595 в индексе $SDH файла 0x9.
Очистка 1595 неиспользованных дескрипторов безопасности.
Проверка дескрипторов безопасности завершена.
  Обработано файлов данных: 48127.                                           

CHKDSK проверяет журнал USN..
  Обработано байтов USN: 39384896.                                           

Завершена проверка журнала USN
Неверная битовая карта тома.
Windows найдены ошибки файловой системы.
Запустите CHKDSK с параметром /F (fix) для их исправления.

 365402135 КБ всего на диске.
  96538944 КБ в 226958 файлах.
    149824 КБ в 48128 индексах.
         0 КБ в поврежденных секторах.
    425211 КБ используется системой.
     65536 КБ занято под файл журнала.
 268288156 КБ свободно на диске.

Размер кластера:                   4096 байт.
Всего кластеров на диске:      91350533.
  67072039 кластеров на диске.

-----------------------------------------------------------------------

PeterJ · Jun 27, 2021

Click on Start - All Programs - Accessories.
Right-click on Command-prompt and select Run as administrator.
When command prompt opens, copy and paste the following command into it, press enter afterwards.

Code:

chkdsk c: /f

At the question "Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)", press Y.
Restart the system.

Do not press any key during the restart. This will allow CHKDSK to start.
Wait for this to complete. Please note that this may take several hours. Let it run even if it looks like the process has stopped!
On completion, the system will restart automatically.

Ohforf · Jun 27, 2021

PeterJ said:
Click on Start - All Programs - Accessories.
Right-click on Command-prompt and select Run as administrator.
When command prompt opens, copy and paste the following command into it, press enter afterwards.

Code:

chkdsk c: /f

At the question "Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)", press Y.
Restart the system.

Do not press any key during the restart. This will allow CHKDSK to start.
Wait for this to complete. Please note that this may take several hours. Let it run even if it looks like the process has stopped!
On completion, the system will restart automatically.

Thank you, it is running now. What should I do after system boots to the desktop?

Ohforf · Jun 28, 2021

Code:

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

------< Log generate on 28.06.2021 10:00:49 >------
Category: 0
Computer Name: user-ПК2
Event Code: 1001
Record Number: 159283
Source Name: Microsoft-Windows-Wininit
Time Written: 06-28-2021 @ 00:07:55
Event Type: Сведения
User:
Message:

Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.                         

CHKDSK is verifying files (stage 1 of 5)...
  296448 file records processed.                                         

File verification completed.
  1975 large file records processed.                                   

  0 bad file records processed.                                     

  19768 EA records processed.                                           

  63 reparse records processed.                                     

CHKDSK is verifying indexes (stage 2 of 5)...
  392696 index entries processed.                                       

Index verification completed.
  0 unindexed files scanned.                                       

  0 unindexed files recovered.                                     

CHKDSK is verifying security descriptors (stage 3 of 5)...
  296448 file SDs/SIDs processed.                                       

Cleaning up 1595 unused index entries from index $SII of file 0x9.
Cleaning up 1595 unused index entries from index $SDH of file 0x9.
Cleaning up 1595 unused security descriptors.
CHKDSK is compacting the security descriptor stream
  48125 data files processed.                                           

CHKDSK is verifying Usn Journal...
  39905376 USN bytes processed.                                           

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  296432 files processed.                                               

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  67673757 free clusters processed.                                       

Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.

 365402135 KB total disk space.
  94142628 KB in 226997 files.
    149540 KB in 48128 indexes.
         0 KB in bad sectors.
    414939 KB in use by the system.
     65536 KB occupied by the log file.
 270695028 KB available on disk.

      4096 bytes in each allocation unit.
  91350533 total allocation units on disk.
  67673757 allocation units available on disk.

Internal Info:
00 86 04 00 bd 32 04 00 2f cc 07 00 00 00 00 00  .....2../.......
36 05 00 00 3f 00 00 00 00 00 00 00 00 00 00 00  6...?...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

Windows has finished checking your disk.
Please wait while your computer restarts.

-----------------------------------------------------------------------
Category: 0
Computer Name: user-ПК2
Event Code: 26212
Record Number: 159221
Source Name: Chkdsk
Time Written: 06-27-2021 @ 21:35:09
Event Type: Сведения
User:
Message: Программа Chkdsk была запущена на моментальном снимке тома в режиме "только чтение". 

Проверка файловой системы на C:
Тип файловой системы: NTFS.

ВНИМАНИЕ!  Параметр F не указан.
CHKDSK выполняется в режиме только чтения.

Проверка файлов (этап 1 из 3)...
  Обработано файловых записей: 296448.                                         

Проверка файлов завершена.
  Обработано больших файловых записей: 1979.                           

  Обработано поврежденных файловых записей: 0.                     

  Обработано записей дополнительных атрибутов: 19768.                   

  Обработано записей повторного анализа: 63.                         

Проверка индексов (этап 2 из 3)...
  Обработано записей индекса: 392700.                                       

Проверка индексов завершена.
  Проверено неиндексированных файлов: 0.                           

  Восстановлено неиндексированных файлов: 0.                       

Проверка дескрипторов безопасности (этап 3 из 3)...
  Обработано файловых SD/SID: 296448.                                       

Очистка от неиспользуемых индексных записей 1595 в индексе $SII файла 0x9.
Очистка от неиспользуемых индексных записей 1595 в индексе $SDH файла 0x9.
Очистка 1595 неиспользованных дескрипторов безопасности.
Проверка дескрипторов безопасности завершена.
  Обработано файлов данных: 48127.                                           

CHKDSK проверяет журнал USN..
  Обработано байтов USN: 39384896.                                           

Завершена проверка журнала USN
Неверная битовая карта тома.
Windows найдены ошибки файловой системы.
Запустите CHKDSK с параметром /F (fix) для их исправления.

 365402135 КБ всего на диске.
  96538944 КБ в 226958 файлах.
    149824 КБ в 48128 индексах.
         0 КБ в поврежденных секторах.
    425211 КБ используется системой.
     65536 КБ занято под файл журнала.
 268288156 КБ свободно на диске.

Размер кластера:                   4096 байт.
Всего кластеров на диске:      91350533.
  67072039 кластеров на диске.

-----------------------------------------------------------------------

Ohforf · Jun 28, 2021

I've also noticed "Windows Components" (add or remove Windows Components) is empty.

PeterJ · Jun 28, 2021

Great, some fixes have been done.
The following might take several hours to complete. You can do it overnight if you like.

Click on Start - All Programs - Accessories.
Right-click on Command-prompt and select Run as administrator.
When command prompt opens, copy and paste the following command into it, press enter afterwards.

Code:

chkdsk c: /f /r

At the question "Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)", press Y.
Restart the system.

Do not press any key during the restart. This will allow CHKDSK to start.
Wait for this to complete. Please note that this may take several hours. Let it run even if it looks like the process has stopped!
On completion, the system will restart automatically.

Ohforf · Jun 29, 2021

Code:

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

------< Log generate on 29.06.2021 10:15:55 >------
Category: 0
Computer Name: user-ПК2
Event Code: 1001
Record Number: 160285
Source Name: Microsoft-Windows-Wininit
Time Written: 06-29-2021 @ 02:27:26
Event Type: Сведения
User:
Message:

Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.                         

CHKDSK is verifying files (stage 1 of 5)...
  349184 file records processed.                                         

File verification completed.
  2389 large file records processed.                                   

  0 bad file records processed.                                     

  19948 EA records processed.                                           

  63 reparse records processed.                                     

CHKDSK is verifying indexes (stage 2 of 5)...
  447450 index entries processed.                                       

Index verification completed.
  0 unindexed files scanned.                                       

  0 unindexed files recovered.                                     

CHKDSK is verifying security descriptors (stage 3 of 5)...
  349184 file SDs/SIDs processed.                                       

Cleaning up 32 unused index entries from index $SII of file 0x9.
Cleaning up 32 unused index entries from index $SDH of file 0x9.
Cleaning up 32 unused security descriptors.
Security descriptor verification completed.
  49134 data files processed.                                           

CHKDSK is verifying Usn Journal...
  36227240 USN bytes processed.                                           

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  349168 files processed.                                               

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  65715587 free clusters processed.                                       

Free space verification is complete.
Windows has checked the file system and found no problems.

 365402135 KB total disk space.
 101921384 KB in 233650 files.
    154028 KB in 49135 indexes.
         0 KB in bad sectors.
    464371 KB in use by the system.
     65536 KB occupied by the log file.
 262862352 KB available on disk.

      4096 bytes in each allocation unit.
  91350533 total allocation units on disk.
  65715588 allocation units available on disk.

Internal Info:
00 54 05 00 ab 50 04 00 f5 04 08 00 00 00 00 00  .T...P..........
3c 05 00 00 3f 00 00 00 00 00 00 00 00 00 00 00  <...?...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

Windows has finished checking your disk.
Please wait while your computer restarts.

-----------------------------------------------------------------------
Category: 0
Computer Name: user-ПК2
Event Code: 1001
Record Number: 159283
Source Name: Microsoft-Windows-Wininit
Time Written: 06-28-2021 @ 00:07:55
Event Type: Сведения
User:
Message:

Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.                         

CHKDSK is verifying files (stage 1 of 5)...
  296448 file records processed.                                         

File verification completed.
  1975 large file records processed.                                   

  0 bad file records processed.                                     

  19768 EA records processed.                                           

  63 reparse records processed.                                     

CHKDSK is verifying indexes (stage 2 of 5)...
  392696 index entries processed.                                       

Index verification completed.
  0 unindexed files scanned.                                       

  0 unindexed files recovered.                                     

CHKDSK is verifying security descriptors (stage 3 of 5)...
  296448 file SDs/SIDs processed.                                       

Cleaning up 1595 unused index entries from index $SII of file 0x9.
Cleaning up 1595 unused index entries from index $SDH of file 0x9.
Cleaning up 1595 unused security descriptors.
CHKDSK is compacting the security descriptor stream
  48125 data files processed.                                           

CHKDSK is verifying Usn Journal...
  39905376 USN bytes processed.                                           

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  296432 files processed.                                               

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  67673757 free clusters processed.                                       

Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.

 365402135 KB total disk space.
  94142628 KB in 226997 files.
    149540 KB in 48128 indexes.
         0 KB in bad sectors.
    414939 KB in use by the system.
     65536 KB occupied by the log file.
 270695028 KB available on disk.

      4096 bytes in each allocation unit.
  91350533 total allocation units on disk.
  67673757 allocation units available on disk.

Internal Info:
00 86 04 00 bd 32 04 00 2f cc 07 00 00 00 00 00  .....2../.......
36 05 00 00 3f 00 00 00 00 00 00 00 00 00 00 00  6...?...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

Windows has finished checking your disk.
Please wait while your computer restarts.

-----------------------------------------------------------------------
Category: 0
Computer Name: user-ПК2
Event Code: 26212
Record Number: 159221
Source Name: Chkdsk
Time Written: 06-27-2021 @ 21:35:09
Event Type: Сведения
User:
Message: Программа Chkdsk была запущена на моментальном снимке тома в режиме "только чтение". 

Проверка файловой системы на C:
Тип файловой системы: NTFS.

ВНИМАНИЕ!  Параметр F не указан.
CHKDSK выполняется в режиме только чтения.

Проверка файлов (этап 1 из 3)...
  Обработано файловых записей: 296448.                                         

Проверка файлов завершена.
  Обработано больших файловых записей: 1979.                           

  Обработано поврежденных файловых записей: 0.                     

  Обработано записей дополнительных атрибутов: 19768.                   

  Обработано записей повторного анализа: 63.                         

Проверка индексов (этап 2 из 3)...
  Обработано записей индекса: 392700.                                       

Проверка индексов завершена.
  Проверено неиндексированных файлов: 0.                           

  Восстановлено неиндексированных файлов: 0.                       

Проверка дескрипторов безопасности (этап 3 из 3)...
  Обработано файловых SD/SID: 296448.                                       

Очистка от неиспользуемых индексных записей 1595 в индексе $SII файла 0x9.
Очистка от неиспользуемых индексных записей 1595 в индексе $SDH файла 0x9.
Очистка 1595 неиспользованных дескрипторов безопасности.
Проверка дескрипторов безопасности завершена.
  Обработано файлов данных: 48127.                                           

CHKDSK проверяет журнал USN..
  Обработано байтов USN: 39384896.                                           

Завершена проверка журнала USN
Неверная битовая карта тома.
Windows найдены ошибки файловой системы.
Запустите CHKDSK с параметром /F (fix) для их исправления.

 365402135 КБ всего на диске.
  96538944 КБ в 226958 файлах.
    149824 КБ в 48128 индексах.
         0 КБ в поврежденных секторах.
    425211 КБ используется системой.
     65536 КБ занято под файл журнала.
 268288156 КБ свободно на диске.

Размер кластера:                   4096 байт.
Всего кластеров на диске:      91350533.
  67072039 кластеров на диске.

-----------------------------------------------------------------------

PeterJ · Jun 29, 2021

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download

SFCFix and move the executable to your desktop.
Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.

Ohforf · Jun 29, 2021

Code:

SFCFix version 3.0.2.1 by niemiro.
Start time: 2021-06-29 22:43:44.374
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at D:\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\windows\servicing\packages\package_1854_for_kb4524157~31bf3856ad364e35~amd64~~6.1.1.0.cat
Successfully took permissions for file or folder C:\windows\servicing\packages\package_1854_for_kb4524157~31bf3856ad364e35~amd64~~6.1.1.0.mum

Successfully copied file C:\Users\user\AppData\Local\niemiro\Archive\package_1854_for_kb4524157~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\windows\servicing\packages\package_1854_for_kb4524157~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\user\AppData\Local\niemiro\Archive\package_1854_for_kb4524157~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\windows\servicing\packages\package_1854_for_kb4524157~31bf3856ad364e35~amd64~~6.1.1.0.mum.

Successfully restored ownership for C:\windows\servicing\packages\package_1854_for_kb4524157~31bf3856ad364e35~amd64~~6.1.1.0.cat
Successfully restored permissions on C:\windows\servicing\packages\package_1854_for_kb4524157~31bf3856ad364e35~amd64~~6.1.1.0.cat
Successfully restored ownership for C:\windows\servicing\packages\package_1854_for_kb4524157~31bf3856ad364e35~amd64~~6.1.1.0.mum
Successfully restored permissions on C:\windows\servicing\packages\package_1854_for_kb4524157~31bf3856ad364e35~amd64~~6.1.1.0.mum
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1165 datablocks.
Finish time: 2021-06-29 22:43:48.186
Script hash: pW4Sx/1tly+jyCRMC0Zw9J0OKNtCKxGIrAk+h26/j1A=
----------------------EOF-----------------------

Ohforf · Jun 30, 2021

https://www.sendspace.com/file/ttd6r2

Ohforf · Jun 30, 2021

Log file.

PeterJ · Jul 1, 2021

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the file SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the

SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Attach that file to your next reply.

Ohforf · Jul 1, 2021

Done!

PeterJ · Jul 2, 2021

Good.
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.

Ohforf · Jul 3, 2021

Attaching.

Ohforf · Jul 3, 2021

Actually, it says now that there are no new updates (green shield).

And I fixed the yellow exclamation marks in the Device Manager by "Update Driver" and let it search in a folder automatically.

But I'm concerned about the size of CheckSUR log (a lot of errors). And "Windows Features" list looks like this (attaching screenshot).

PeterJ · Jul 3, 2021

Please be patient. We 're not done yet.

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.

Step 2:
Retrieve Software Hive
1. Navigate to C:\Windows\System32\Config and locate the SOFTWARE file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named SOFTWARE.ZIP on your desktop.
4. Upload the zip file (SOFTWARE.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are FileDropper or One Drive or WeTransfer.
5. Note: Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information!

Option#2 (only if you are unable to follow the previous instructions)

Please download the Freeware RegBak from here: Acelogix Software - Download products
You will find it at the bottom of the page that the link brings you to.
Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
Click the New Backup button. Accept the defaults and simply click Start.
When it says Finished successfully, click the Close button.
This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named SOFTWARE.
Copy the SOFTWARE file to your Desktop. If the SOFTWARE file does not exist, please fetch it instead from C:\Windows\System32\config\SOFTWARE.
Now right-click on the SOFTWARE file that is on your desktop and select Send to > Compressed (zipped) folder.
Then please upload the zip file (SOFTWARE.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are FileDropper or One Drive or WeTransfer.
Note: Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information!
You can close any open windows you have as well as the RegBak program now.

[SOLVED] Windows 7 Pro SP1, Windows Update errors 80070002, 800F020B, 9C48

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