O Ohforf Well-known member Joined May 28, 2017 Posts 69 Jul 3, 2021 #21 SFCFix version 3.0.2.1 by niemiro. Start time: 2021-07-03 14:50:16.527 Microsoft Windows 7 Service Pack 1 - amd64 Using .zip script file at D:\Install\SFCFIX\SFCFix.zip [0] PowerCopy:: Successfully took permissions for file or folder C:\windows\servicing\packages Successfully took permissions for file or folder C:\windows\servicing\packages\package_for_kb4536952~31bf3856ad364e35~amd64~~6.1.1.3.cat Successfully took permissions for file or folder C:\windows\servicing\packages\package_for_kb4536952~31bf3856ad364e35~amd64~~6.1.1.3.mum Successfully took permissions for file or folder C:\windows\servicing\packages\package_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.cat Successfully took permissions for file or folder C:\windows\servicing\packages\package_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.mum Successfully took permissions for file or folder C:\windows\servicing\packages\package_for_kb4565354~31bf3856ad364e35~amd64~~6.1.1.10.mum Successfully copied file C:\Users\user\AppData\Local\niemiro\Archive\package_1_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.cat to C:\windows\servicing\packages\package_1_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.cat. Successfully copied file C:\Users\user\AppData\Local\niemiro\Archive\package_1_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.mum to C:\windows\servicing\packages\package_1_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.mum. Successfully copied file C:\Users\user\AppData\Local\niemiro\Archive\package_2_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.cat to C:\windows\servicing\packages\package_2_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.cat. Successfully copied file C:\Users\user\AppData\Local\niemiro\Archive\package_2_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.mum to C:\windows\servicing\packages\package_2_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.mum. Successfully copied file C:\Users\user\AppData\Local\niemiro\Archive\package_5_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.cat to C:\windows\servicing\packages\package_5_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.cat. Successfully copied file C:\Users\user\AppData\Local\niemiro\Archive\package_5_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.mum to C:\windows\servicing\packages\package_5_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.mum. Successfully copied file C:\Users\user\AppData\Local\niemiro\Archive\package_for_kb4536952~31bf3856ad364e35~amd64~~6.1.1.3.cat to C:\windows\servicing\packages\package_for_kb4536952~31bf3856ad364e35~amd64~~6.1.1.3.cat. WARNING: File C:\windows\servicing\packages\package_for_kb4536952~31bf3856ad364e35~amd64~~6.1.1.3.mum was not backed up as that would replace the current backup. Successfully copied file C:\Users\user\AppData\Local\niemiro\Archive\package_for_kb4536952~31bf3856ad364e35~amd64~~6.1.1.3.mum to C:\windows\servicing\packages\package_for_kb4536952~31bf3856ad364e35~amd64~~6.1.1.3.mum. Successfully copied file C:\Users\user\AppData\Local\niemiro\Archive\package_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.cat to C:\windows\servicing\packages\package_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.cat. Successfully copied file C:\Users\user\AppData\Local\niemiro\Archive\package_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.mum to C:\windows\servicing\packages\package_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.mum. Successfully copied file C:\Users\user\AppData\Local\niemiro\Archive\package_for_kb4565354~31bf3856ad364e35~amd64~~6.1.1.10.cat to C:\windows\servicing\packages\package_for_kb4565354~31bf3856ad364e35~amd64~~6.1.1.10.cat. Successfully copied file C:\Users\user\AppData\Local\niemiro\Archive\package_for_kb4565354~31bf3856ad364e35~amd64~~6.1.1.10.mum to C:\windows\servicing\packages\package_for_kb4565354~31bf3856ad364e35~amd64~~6.1.1.10.mum. Successfully restored ownership for C:\windows\servicing\packages Successfully restored permissions on C:\windows\servicing\packages Successfully restored ownership for C:\windows\servicing\packages\package_for_kb4536952~31bf3856ad364e35~amd64~~6.1.1.3.cat Successfully restored permissions on C:\windows\servicing\packages\package_for_kb4536952~31bf3856ad364e35~amd64~~6.1.1.3.cat Successfully restored ownership for C:\windows\servicing\packages\package_for_kb4536952~31bf3856ad364e35~amd64~~6.1.1.3.mum Successfully restored permissions on C:\windows\servicing\packages\package_for_kb4536952~31bf3856ad364e35~amd64~~6.1.1.3.mum Successfully restored ownership for C:\windows\servicing\packages\package_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.cat Successfully restored permissions on C:\windows\servicing\packages\package_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.cat Successfully restored ownership for C:\windows\servicing\packages\package_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.mum Successfully restored permissions on C:\windows\servicing\packages\package_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.mum Successfully restored ownership for C:\windows\servicing\packages\package_for_kb4565354~31bf3856ad364e35~amd64~~6.1.1.10.mum Successfully restored permissions on C:\windows\servicing\packages\package_for_kb4565354~31bf3856ad364e35~amd64~~6.1.1.10.mum PowerCopy:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.2.1 by niemiro has completed. Currently storing 182 datablocks. Finish time: 2021-07-03 14:54:13.492 Script hash: 90zuvkf00b5PYbiNiYS+894TyLkZ9mC5jilv13fu9n8= ----------------------EOF-----------------------
SFCFix version 3.0.2.1 by niemiro. Start time: 2021-07-03 14:50:16.527 Microsoft Windows 7 Service Pack 1 - amd64 Using .zip script file at D:\Install\SFCFIX\SFCFix.zip [0] PowerCopy:: Successfully took permissions for file or folder C:\windows\servicing\packages Successfully took permissions for file or folder C:\windows\servicing\packages\package_for_kb4536952~31bf3856ad364e35~amd64~~6.1.1.3.cat Successfully took permissions for file or folder C:\windows\servicing\packages\package_for_kb4536952~31bf3856ad364e35~amd64~~6.1.1.3.mum Successfully took permissions for file or folder C:\windows\servicing\packages\package_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.cat Successfully took permissions for file or folder C:\windows\servicing\packages\package_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.mum Successfully took permissions for file or folder C:\windows\servicing\packages\package_for_kb4565354~31bf3856ad364e35~amd64~~6.1.1.10.mum Successfully copied file C:\Users\user\AppData\Local\niemiro\Archive\package_1_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.cat to C:\windows\servicing\packages\package_1_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.cat. Successfully copied file C:\Users\user\AppData\Local\niemiro\Archive\package_1_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.mum to C:\windows\servicing\packages\package_1_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.mum. Successfully copied file C:\Users\user\AppData\Local\niemiro\Archive\package_2_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.cat to C:\windows\servicing\packages\package_2_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.cat. Successfully copied file C:\Users\user\AppData\Local\niemiro\Archive\package_2_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.mum to C:\windows\servicing\packages\package_2_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.mum. Successfully copied file C:\Users\user\AppData\Local\niemiro\Archive\package_5_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.cat to C:\windows\servicing\packages\package_5_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.cat. Successfully copied file C:\Users\user\AppData\Local\niemiro\Archive\package_5_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.mum to C:\windows\servicing\packages\package_5_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.mum. Successfully copied file C:\Users\user\AppData\Local\niemiro\Archive\package_for_kb4536952~31bf3856ad364e35~amd64~~6.1.1.3.cat to C:\windows\servicing\packages\package_for_kb4536952~31bf3856ad364e35~amd64~~6.1.1.3.cat. WARNING: File C:\windows\servicing\packages\package_for_kb4536952~31bf3856ad364e35~amd64~~6.1.1.3.mum was not backed up as that would replace the current backup. Successfully copied file C:\Users\user\AppData\Local\niemiro\Archive\package_for_kb4536952~31bf3856ad364e35~amd64~~6.1.1.3.mum to C:\windows\servicing\packages\package_for_kb4536952~31bf3856ad364e35~amd64~~6.1.1.3.mum. Successfully copied file C:\Users\user\AppData\Local\niemiro\Archive\package_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.cat to C:\windows\servicing\packages\package_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.cat. Successfully copied file C:\Users\user\AppData\Local\niemiro\Archive\package_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.mum to C:\windows\servicing\packages\package_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.mum. Successfully copied file C:\Users\user\AppData\Local\niemiro\Archive\package_for_kb4565354~31bf3856ad364e35~amd64~~6.1.1.10.cat to C:\windows\servicing\packages\package_for_kb4565354~31bf3856ad364e35~amd64~~6.1.1.10.cat. Successfully copied file C:\Users\user\AppData\Local\niemiro\Archive\package_for_kb4565354~31bf3856ad364e35~amd64~~6.1.1.10.mum to C:\windows\servicing\packages\package_for_kb4565354~31bf3856ad364e35~amd64~~6.1.1.10.mum. Successfully restored ownership for C:\windows\servicing\packages Successfully restored permissions on C:\windows\servicing\packages Successfully restored ownership for C:\windows\servicing\packages\package_for_kb4536952~31bf3856ad364e35~amd64~~6.1.1.3.cat Successfully restored permissions on C:\windows\servicing\packages\package_for_kb4536952~31bf3856ad364e35~amd64~~6.1.1.3.cat Successfully restored ownership for C:\windows\servicing\packages\package_for_kb4536952~31bf3856ad364e35~amd64~~6.1.1.3.mum Successfully restored permissions on C:\windows\servicing\packages\package_for_kb4536952~31bf3856ad364e35~amd64~~6.1.1.3.mum Successfully restored ownership for C:\windows\servicing\packages\package_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.cat Successfully restored permissions on C:\windows\servicing\packages\package_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.cat Successfully restored ownership for C:\windows\servicing\packages\package_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.mum Successfully restored permissions on C:\windows\servicing\packages\package_for_kb4538483~31bf3856ad364e35~amd64~~6.1.1.2.mum Successfully restored ownership for C:\windows\servicing\packages\package_for_kb4565354~31bf3856ad364e35~amd64~~6.1.1.10.mum Successfully restored permissions on C:\windows\servicing\packages\package_for_kb4565354~31bf3856ad364e35~amd64~~6.1.1.10.mum PowerCopy:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.2.1 by niemiro has completed. Currently storing 182 datablocks. Finish time: 2021-07-03 14:54:13.492 Script hash: 90zuvkf00b5PYbiNiYS+894TyLkZ9mC5jilv13fu9n8= ----------------------EOF-----------------------
O Ohforf Well-known member Joined May 28, 2017 Posts 69 Jul 3, 2021 #22 Is that OK that there are a LOT of "components-blablabla" files in C:\Windows\System32\config\ ?
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Jul 3, 2021 #23 Yes, that is normal. Don't mess with those files. Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the Farbar Recovery Scan Tool and save it to your Desktop: 64-bit: Downloading Farbar Recovery Scan Tool Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST. Download the file fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
Yes, that is normal. Don't mess with those files. Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the Farbar Recovery Scan Tool and save it to your Desktop: 64-bit: Downloading Farbar Recovery Scan Tool Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST. Download the file fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
O Ohforf Well-known member Joined May 28, 2017 Posts 69 Jul 5, 2021 #24 Attaching files. Attachments CheckSUR.zip 101.8 KB · Views: 2 Fixlog.zip 287.5 KB · Views: 0
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Jul 5, 2021 #25 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection running FRST. Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply. Attachments fixlist.txt 5.5 MB · Views: 2
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection running FRST. Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
O Ohforf Well-known member Joined May 28, 2017 Posts 69 Jul 7, 2021 #26 Sorry for the delay, attaching files. Attachments CheckSUR.zip 82.9 KB · Views: 3 Fixlog.zip 157.9 KB · Views: 0
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Jul 7, 2021 #27 No problem. Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection running FRST. Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply. Attachments fixlist.txt 1 MB · Views: 1
No problem. Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection running FRST. Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
O Ohforf Well-known member Joined May 28, 2017 Posts 69 Jul 7, 2021 #28 These logs are becoming smaller. :) Today Windows Update showed some updates, some of which refused to install (80070490 (mostly this), 80070103, 800F020B, 800F0902). I ran FRST first, then tried these updates, then SURT. Attachments Fixlog.zip 47.9 KB · Views: 1 CheckSUR.zip 35.4 KB · Views: 2
These logs are becoming smaller. :) Today Windows Update showed some updates, some of which refused to install (80070490 (mostly this), 80070103, 800F020B, 800F0902). I ran FRST first, then tried these updates, then SURT.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Jul 8, 2021 #29 These logs are becoming smaller. :) Click to expand... Indeed :) Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 3: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply. Attachments SFCFix.zip 21.7 KB · Views: 9 fixlist.txt 800.4 KB · Views: 5
These logs are becoming smaller. :) Click to expand... Indeed :) Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 3: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
O Ohforf Well-known member Joined May 28, 2017 Posts 69 Jul 8, 2021 #30 This time looks the same... Attachments CheckSUR.zip 35.2 KB · Views: 1 Fixlog.zip 30.7 KB · Views: 0 SFCFix.txt 3.2 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Jul 8, 2021 #31 Some fixes were done. Please provide a fresh copy of your SOFTWARE hive: Retrieve Software Hive 1. Navigate to C:\Windows\System32\Config and locate the SOFTWARE file. 2. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, try Option#2 below. 3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named SOFTWARE.ZIP on your desktop. 4. Upload the zip file (SOFTWARE.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are FileDropper or One Drive or WeTransfer. 5. Note: Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information! Option#2 (only if you are unable to follow the previous instructions) Please download the Freeware RegBak from here: Acelogix Software - Download products You will find it at the bottom of the page that the link brings you to. Go ahead and install this program and accept all the defaults. After the last install screen the program should open. Click the New Backup button. Accept the defaults and simply click Start. When it says Finished successfully, click the Close button. This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup... This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named SOFTWARE. Copy the SOFTWARE file to your Desktop. If the SOFTWARE file does not exist, please fetch it instead from C:\Windows\System32\config\SOFTWARE. Now right-click on the SOFTWARE file that is on your desktop and select Send to > Compressed (zipped) folder. Then please upload the zip file (SOFTWARE.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are FileDropper or One Drive or WeTransfer. Note: Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information! You can close any open windows you have as well as the RegBak program now.
Some fixes were done. Please provide a fresh copy of your SOFTWARE hive: Retrieve Software Hive 1. Navigate to C:\Windows\System32\Config and locate the SOFTWARE file. 2. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, try Option#2 below. 3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named SOFTWARE.ZIP on your desktop. 4. Upload the zip file (SOFTWARE.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are FileDropper or One Drive or WeTransfer. 5. Note: Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information! Option#2 (only if you are unable to follow the previous instructions) Please download the Freeware RegBak from here: Acelogix Software - Download products You will find it at the bottom of the page that the link brings you to. Go ahead and install this program and accept all the defaults. After the last install screen the program should open. Click the New Backup button. Accept the defaults and simply click Start. When it says Finished successfully, click the Close button. This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup... This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named SOFTWARE. Copy the SOFTWARE file to your Desktop. If the SOFTWARE file does not exist, please fetch it instead from C:\Windows\System32\config\SOFTWARE. Now right-click on the SOFTWARE file that is on your desktop and select Send to > Compressed (zipped) folder. Then please upload the zip file (SOFTWARE.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are FileDropper or One Drive or WeTransfer. Note: Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information! You can close any open windows you have as well as the RegBak program now.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Jul 9, 2021 #33 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply. Attachments fixlist.txt 802.7 KB · Views: 2
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
O Ohforf Well-known member Joined May 28, 2017 Posts 69 Jul 9, 2021 #34 Yay, smaller logs again. :) Attachments Fixlog.zip 30.8 KB · Views: 0 CheckSUR.zip 37 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Jul 10, 2021 #35 Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 3: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply. Attachments fixlist.txt 203.1 KB · Views: 3 SFCFix.zip 12.9 KB · Views: 2
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 3: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
O Ohforf Well-known member Joined May 28, 2017 Posts 69 Jul 10, 2021 #36 Again smaller. :) Attachments CheckSUR.log 501.7 KB · Views: 1 Fixlog.txt 208.2 KB · Views: 0 SFCFix.txt 3.2 KB · Views: 0
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Jul 10, 2021 #37 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply. Attachments fixlist.txt 85 KB · Views: 2
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
O Ohforf Well-known member Joined May 28, 2017 Posts 69 Jul 10, 2021 #38 Attaching. Attachments CheckSUR.log 500.9 KB · Views: 2 Fixlog.txt 87.4 KB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,640 Jul 10, 2021 #39 Remove Updates Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following commands into it, then press enter after each. wusa /uninstall /KB:4015549 wusa /uninstall /KB:4489878 wusa /uninstall /KB:4524157 wusa /uninstall /KB:4539601 Let me know if it says it was successful or if there are any errors.
Remove Updates Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following commands into it, then press enter after each. wusa /uninstall /KB:4015549 wusa /uninstall /KB:4489878 wusa /uninstall /KB:4524157 wusa /uninstall /KB:4539601 Let me know if it says it was successful or if there are any errors.
O Ohforf Well-known member Joined May 28, 2017 Posts 69 Jul 11, 2021 #40 All ended with error 0x800f0823 Attachments 4015549.png 41.1 KB · Views: 2 4489878.png 45.6 KB · Views: 2 4524157.png 50.4 KB · Views: 2 4539601.png 54.8 KB · Views: 2