Windows 7 Home Premium, Service Pack 1, Error code 800B0100

~beyond~ · Aug 27, 2013

hi Tekno Venus... i have this problem also... and i have run the System Update Readiness Tool (SURT)...i have copy the link at below... can you please help me too? i have been troubled for this very long time...
Thanks in advance...

Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 19.0
2013-08-27 20:06

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_75_for_KB2808679~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_75_for_KB2808679~31bf3856ad364e35~x86~~6.1.1.2.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_76_for_KB2808679~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1:

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 687
Found 5 errors
CBS MUM Corrupt Total count: 4
CBS Catalog Corrupt Total count: 1

Unavailable repair files:
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Package_75_for_KB2808679~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_75_for_KB2808679~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_76_for_KB2808679~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
servicing\packages\Package_75_for_KB2808679~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_75_for_KB2808679~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_76_for_KB2808679~31bf3856ad364e35~x86~~6.1.1.2.cat

Tekno Venus · Aug 27, 2013

Re: Not able to install Windows 7 service pack 1 - error code 800B0100

Hi,

Yes, I can help you with your issue

Unfortunately, I'm not at home at the moment so will create a fix for you when I get back.

Kind regards,
Stephen

~beyond~ · Aug 27, 2013

hi all doctor... i have met this error code when i try to update windows many times. Can any one help me to solve the problem? below is the CBS file as attached.
Thanks in advance....

Updates that won't install:
KB2813430
KB2862966
KB2808679

Tekno Venus · Aug 27, 2013

Hi there beyond and welcome to Sysnative,

I have assumed the SURT log you posted in the other thread here: https://www.sysnative.com/forums/windows-update/6044-not-able-install-windows-7-service-pack-1-error-code-800b0100.html and I moved to this thread belongs to the same computer in the above post. If it does not, let me know and do not perform the below fixes!

Your SURT log isn't showing too many errors:

Code:

Summary:
Seconds executed: 687
 Found 5 errors
  CBS MUM Corrupt Total count: 4
  CBS Catalog Corrupt Total count: 1


Unavailable repair files:
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
    servicing\packages\Package_75_for_KB2808679~31bf3856ad364e35~x86~~6.1.1.2.mum
    servicing\packages\Package_75_for_KB2808679~31bf3856ad364e35~x86~~6.1.1.2.mum
    servicing\packages\Package_76_for_KB2808679~31bf3856ad364e35~x86~~6.1.1.2.mum
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
    servicing\packages\Package_75_for_KB2808679~31bf3856ad364e35~x86~~6.1.1.2.cat
    servicing\packages\Package_75_for_KB2808679~31bf3856ad364e35~x86~~6.1.1.2.cat
    servicing\packages\Package_76_for_KB2808679~31bf3856ad364e35~x86~~6.1.1.2.cat

And these can safely be ignored due to a bug in SURT:

Code:

servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat

and after removing duplicates, in actual fact, you only have these errors to deal with:

Code:

Unavailable repair files:
    servicing\packages\Package_75_for_KB2808679~31bf3856ad364e35~x86~~6.1.1.2.mum
    servicing\packages\Package_76_for_KB2808679~31bf3856ad364e35~x86~~6.1.1.2.mum
    servicing\packages\Package_75_for_KB2808679~31bf3856ad364e35~x86~~6.1.1.2.cat
    servicing\packages\Package_76_for_KB2808679~31bf3856ad364e35~x86~~6.1.1.2.cat

Manual Package Replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Please download the file, Packs.zip from my dropbox -->here<-- and save this to your Desktop.
Right-click on the file and select Extract All...
Tick the box labelled Show extracted files when complete then click Extract
A window will open showing two folders, Manifests and Packages
Open the Manifests folder and copy the files into the following folder (if there are any files)

C:\Windows\Temp\CheckSur\Winsxs\Manifests
Open the Packages folder and copy the files into the following folder (if there are any files)

C:\Windows\Temp\CheckSur\Servicing\Packages
Run the System Update Readiness Tool (SURT) again
When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Kind regards,
Stephen

~beyond~ · Aug 28, 2013

hi tekno venus, i'm sorry that i cant download the Pack.zip file because after extract it said zip file damaged...
can you please upload again? Thank you very much...

Tekno Venus · Aug 28, 2013

Please try this link: https://www.dropbox.com/s/xw6cdcmznjzlx8u/Packs_2.zip

Kind regards,
Stephen

~beyond~ · Aug 29, 2013

hi stephen... i have follow ur instruction... below is the link that i copy from C:\Windows\Logs\CBS\CheckSUR.persist.log

Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 19.0
2013-08-30 00:31

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1069
Found 2 errors
CBS MUM Corrupt Total count: 2

Unavailable repair files:
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat

May i know what is the next step?? Thank you...

Tekno Venus · Aug 29, 2013

Is Windows Update working now? Try updating now, and if any fail, let me know the error code and update name/KB number.

Stephen

~beyond~ · Aug 30, 2013

hi Stephen, 3 of the update have 2 already success, left one cannot.. then error code is 8024200D and the update name is KB2808679...
Thanks in advance.... :)

Tekno Venus · Aug 31, 2013

Hi,

Please download and install the update manually from this link - Download Update for Windows 7 (KB2808679) from Official Microsoft Download Centre

Stephen

~beyond~ · Aug 31, 2013

hi.. when i wanna download, it required to download Genuine Windows Validation, after i install it, it pop out and write " This version of the Windows Genuine Advantage validation tool is no longer supported. Please download the newest version and ensure that your system clock is accurate"...

What should i do... ??

niemiro · Aug 31, 2013

~beyond~ said:
hi.. when i wanna download, it required to download Genuine Windows Validation, after i install it, it pop out and write " This version of the Windows Genuine Advantage validation tool is no longer supported. Please download the newest version and ensure that your system clock is accurate"...

What should i do... ??

Ah yes! I'm sorry about that.

Microsoft's website is a bit broken at the moment. The workaround is to visit this website: Genuine Validation - Microsoft Download Center

from Internet Explorer. The website currently doesn't accept any other browsers at the moment.

Good luck!

Richard

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Windows 7 Home Premium, Service Pack 1, Error code 800B0100

~beyond~

Member

Tekno Venus

Senior Administrator, Developer

~beyond~

Member

Tekno Venus

Senior Administrator, Developer

~beyond~

Member

Tekno Venus

Senior Administrator, Developer

~beyond~

Member

Tekno Venus

Senior Administrator, Developer

~beyond~

Member

Tekno Venus

Senior Administrator, Developer

~beyond~

Member

niemiro

Senior Administrator, Windows Update Expert, Microsoft MVP