P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,744 Mar 29, 2019 #141 Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:4338821 Let me know if it says it was successful or if there are any errors.
Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:4338821 Let me know if it says it was successful or if there are any errors.
M michaelkatz Contributor Joined Feb 8, 2019 Posts 199 Mar 29, 2019 #142 "The update KB4338821 is not installed on this computer." is the response
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,744 Mar 29, 2019 #143 FRST Registry Search Click your Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB4338821 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
FRST Registry Search Click your Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB4338821 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
M michaelkatz Contributor Joined Feb 8, 2019 Posts 199 Mar 29, 2019 #144 done Attachments SearchReg.txt 85 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,744 Mar 29, 2019 #145 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. Please be patience. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Try to install KB2640148 again. If it fails, run sfc /scannow again and attach the zipped cbs.log to your next reply. Attachments fixlist.txt 47.2 KB · Views: 2
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. Please be patience. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Try to install KB2640148 again. If it fails, run sfc /scannow again and attach the zipped cbs.log to your next reply.
M michaelkatz Contributor Joined Feb 8, 2019 Posts 199 Mar 29, 2019 #146 It loaded fine . must restart
M michaelkatz Contributor Joined Feb 8, 2019 Posts 199 Mar 29, 2019 #147 I tried loading several additional updates and all but one went though. However in restarting I twice receieved the error message: Failure configuring w updates Reverting Change Do not turn off computer
I tried loading several additional updates and all but one went though. However in restarting I twice receieved the error message: Failure configuring w updates Reverting Change Do not turn off computer
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,744 Mar 29, 2019 #148 I tried loading several additional updates and all but one went though. Click to expand... Which one failed ? Please zip all files in the folder C:\Windows\Logs\CBS and attach it to your next reply. Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or SendSpace and provide the download link.
I tried loading several additional updates and all but one went though. Click to expand... Which one failed ? Please zip all files in the folder C:\Windows\Logs\CBS and attach it to your next reply. Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or SendSpace and provide the download link.
M michaelkatz Contributor Joined Feb 8, 2019 Posts 199 Mar 30, 2019 #149 test as keep getting error message so sending w/o Drop Box link
M michaelkatz Contributor Joined Feb 8, 2019 Posts 199 Mar 30, 2019 #152 Have sent the link at least twice but it does not appear when my Posts are posted
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,744 Mar 30, 2019 #153 The download link seems ok.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,744 Mar 31, 2019 #154 There are some remnants/corruptions from a recent removed update. Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. Please be patience. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Run sfc /scannow again and attach the zipped cbs.log to your next reply. Attachments fixlist.txt 230 bytes · Views: 1
There are some remnants/corruptions from a recent removed update. Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. Please be patience. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Run sfc /scannow again and attach the zipped cbs.log to your next reply.
M michaelkatz Contributor Joined Feb 8, 2019 Posts 199 Apr 6, 2019 #155 I wondered why I had not received further instructions from you and found this at the end of the thread even though I did not receive the email. Will attend to promptly
I wondered why I had not received further instructions from you and found this at the end of the thread even though I did not receive the email. Will attend to promptly
M michaelkatz Contributor Joined Feb 8, 2019 Posts 199 Apr 6, 2019 #156 its been a while. Is this the correct CBS or do you also need the CAB files Attachments Fixlog.txt 937 bytes · Views: 1 CBS.log 1.1 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,744 Apr 6, 2019 #157 Most likely you didn't get a notification of the second message I posted. Remove Updates Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following commands into it, then press enter after each. wusa /uninstall /KB:4483458 wusa /uninstall /KB:4480063 Let me know if it says it was successful or if there are any errors.
Most likely you didn't get a notification of the second message I posted. Remove Updates Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following commands into it, then press enter after each. wusa /uninstall /KB:4483458 wusa /uninstall /KB:4480063 Let me know if it says it was successful or if there are any errors.
M michaelkatz Contributor Joined Feb 8, 2019 Posts 199 Apr 6, 2019 #158 Reply to both was "Update ... not installed on this computer>"
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,744 Apr 6, 2019 #159 FRST Registry Search Click your Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB4483458;KB4480063 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
FRST Registry Search Click your Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB4483458;KB4480063 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
M michaelkatz Contributor Joined Feb 8, 2019 Posts 199 Apr 6, 2019 #160 done Attachments SearchReg.txt 112.8 KB · Views: 1