Windows 7 Error: Code 800B0100

Risen91 · Feb 23, 2014

After trying and failing to fix this on my own, I have given up and finally admitted I need help :lol:. Not sure what to say really apart from I keep getting the error code 800B0100 whenever I try to update. I have tried various tools and guides over the past year or so but nothing seems to work and I have over 100 important security updates that keep failing *sobs*.
I am running on windows 7 home premium x64 service pack 1. Not really sure If I need to mention anything else here but I have a screenshot that may help? maybe :grin1:.
Thanks in advance :)

Edit: Opps forgot to upload the CBS thingy, should be done now

tom982 · Feb 24, 2014

Hello Risen91, welcome to Sysnative!

Fortunately, this should be a nice quick one to fix!

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 22.0
2014-02-23 11:14

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(w)	CBS Catalog Expired	0x800B0101	servicing\Packages\Package_11_for_KB2729094~31bf3856ad364e35~amd64~~6.1.1.0.cat		
(w)	CBS Catalog Expired	0x800B0101	servicing\Packages\Package_2_for_KB2705219~31bf3856ad364e35~amd64~~6.1.1.1.cat		
(w)	CBS Catalog Expired	0x800B0101	servicing\Packages\Package_for_KB2732500_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat		

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(w)	CSI Catalog Expired	0x800B0101	winsxs\Catalogs\b726b3c457095a81f39721918f12434b4a7baa7ca3a51bd8d922d9e665710c18.cat	ccb3aa159d2..53a473e1121_31bf3856ad364e35_6.1.7601.22044_eb09bf772e4bea12	
(w)	CSI Catalog Expired	0x800B0101	winsxs\Catalogs\e2ec682979dc317a2da0633e4bedd937bd50ee199068a760505f78cb74779557.cat	dae81493f6a..3c05ace4e2e_31bf3856ad364e35_6.1.7600.17057_8b6e27ac16c86bcb	

Summary:
Seconds executed: 49
 No errors detected
  CSI Catalog Expired Total count: 2
  CBS Catalog Expired Total count: 3

Can you follow these instructions please?

Windows Update error 800b0101 - Microsoft Windows Help

Apply the technique to these files:

Code:

(w)	CBS Catalog Expired	0x800B0101	servicing\Packages\Package_11_for_KB2729094~31bf3856ad364e35~amd64~~6.1.1.0.cat		
(w)	CBS Catalog Expired	0x800B0101	servicing\Packages\Package_2_for_KB2705219~31bf3856ad364e35~amd64~~6.1.1.1.cat		
(w)	CBS Catalog Expired	0x800B0101	servicing\Packages\Package_for_KB2732500_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat

Tom

Risen91 · Feb 24, 2014

Ok, first off thanks for the help! I done what it has said and now im getting another error code: 80072F8F. Also I noticed I'm getting "Cannot connect to the real Google. Something is currently interfering with your secure connection to www.google.co.uk." when I try to search anything. Also last night I did a CCleaner and my temp file is empty now (no CBS logs) :banghead:. The System Update Readiness Tool has the same errors in. Not tried updating anything yet.
Sorry im so useless xD thanks again for the help.

Edit: Also it now says "Windows could not search for new updates" when I look to Windows update.

Risen91 · Feb 24, 2014

So another update.
80072F8F was apparently me being silly and forgetting to put the clock back forward, Google works fine again too. Still getting error code 800B0100 even tho them three files you told me to uninstall are definitely not there anymore. Still have no CBS logs and not sure how to get them (I ran the system update readiness tool, created the folder but no logs inside).
Have I messed something up?

tom982 · Feb 25, 2014

Hi Risen91,

No worries. Does this file exist? If so, can you attach it to your next post please:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Tom

Risen91 · Feb 25, 2014

Says there is no errors :huh:

Edit: Just tried to update and still getting Code 800B0100 with 95 important updates still uninstalled.

Risen91 · Feb 25, 2014

Not sure if this is any help or not, but now I'm getting less errors when I run windows update diagnostic (see screenshot). In windows update it still says I have error code 800B0100 tho.

niemiro · Mar 7, 2014

Hello!

You've got me now :)

Since we've now fixed all the error reported by the SURT, I need a full set of CBS logs to diagnose the remainder.

Export CBS folder

Click the Start button

then click Computer.
Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
Find and double click on the Logs folder.
Right-click on the CBS folder, and select Copy.
Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
A new file, also called CBS (CBS.zip), but this time with a different icon, will be created. Please upload it here.

Thank you!

Richard

Risen91 · Mar 10, 2014

Here is the log :) and thanks for the help!

niemiro · Mar 11, 2014

Hello again!

Are they all the files? There's nothing newer than logs dating from 2012....

Anyway, please open an Elevated Command Prompt: https://www.sysnative.com/forums/wi...-prompt-window-windows-windows-vista-7-a.html

then paste in and press enter after:

Code:

net stop bits
net stop wuauserv
ren %SystemRoot%\SoftwareDistribution *.bak
net start bits
net start wuauserv

Check that you get a success message from all commands, then re-test Windows Update.

Thank you.

Richard

Risen91 · Mar 11, 2014

Hey, yea they are all the files that were in there. Not sure but I think there was some errors, here is the result:

Code:

Microsoft Windows [Version 6.1.7601]Copyright (c) 2009 Microsoft Corporation.  All rights reserved.


C:\Windows\system32>net stop bits
The Background Intelligent Transfer Service service is not started.


More help is available by typing NET HELPMSG 3521.




C:\Windows\system32>net stop wuauserv
The Windows Update service is stopping.
The Windows Update service was stopped successfully.




C:\Windows\system32>ren %SystemRoot%\SoftwareDistribution *.bak
The filename, directory name, or volume label syntax is incorrect.


C:\Windows\system32>net start bits
The Background Intelligent Transfer Service service is starting.
The Background Intelligent Transfer Service service was started successfully.




C:\Windows\system32>net start wuauserv
The Windows Update service is starting.
The Windows Update service was started successfully.

Update still failed with error: 800B0100

niemiro · Mar 12, 2014

OK, that didn't work, so can you please run just the following commands: net stop bits, net stop wuauserv

Manually rename C:\Windows\SoftwareDistribution to C:\Windows\SoftwareDistribution.bak (alternatively, if you can't, make a backup of then delete all the contents).

Then run net start bits, net start wuauserv

Thank you.

Richard

Risen91 · Mar 12, 2014

Renamed the file, ran the two commands and tried update, still getting same error D:

tom982 · May 3, 2014

Hello Risen91,

Sorry for the delay. Let's get some fresh logs and see what's going on here. This will upload your logs to the server here:

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix (by niemiro) and save this to your Desktop.
Download the attached file, SFCFix.txt, and save this to your Desktop. Ensure that this file is named SFCFix.txt - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.txt.
Drag the file SFCFix.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a log should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

https://dl.dropboxusercontent.com/u.../Scripts/~Generic/Collect/CBS/SFCFix.txt?dl=1

Tom

Risen91 · May 3, 2014

Thanks Tom, doesn't look like it has done much tho D:

Code:

SFCFix version 2.2.1.0 by niemiro.Start time: 2014-05-03 20:17:54.010
Using .txt script file at C:\Users\Admin\Desktop\SFCFix.txt








Collect:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.2.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2014-05-03 20:18:01.522
----------------------EOF-----------------------

tom982 · May 3, 2014

I don't understand what's going on here to be honest. As Richard mentioned a few posts ago, all of your logs are from 2012. Can you enable verbose logging for your CBS log please?

How to enable verbose CBS logging - The Windows Servicing Guy - Site Home - TechNet Blogs

Then reboot, try and update and post your CBS log:

C:\Windows\Logs\CBS\CBS.log

Tom

Risen91 · May 3, 2014

Update failed, same error, no new CBS logs

Edit: more errors on MS Fix It this time, see attached.

tom982 · May 3, 2014

Okay, let's look a little deeper:

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the attached file, SFCFix.txt, and save this to your Desktop. Ensure that this file is named SFCFix.txt - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.txt.
Drag the file SFCFix.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a log should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Tom

Risen91 · May 3, 2014

Same as before I'm afraid

Code:

SFCFix version 2.2.1.0 by niemiro.Start time: 2014-05-03 23:56:54.971
Using .txt script file at C:\Users\Admin\Desktop\SFCFix.txt








FileScan:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.2.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2014-05-03 23:57:01.839
----------------------EOF-----------------------

Would remote assistance be easier if you want to have a look yourself?

tom982 · May 4, 2014

Unless I'm dealing with a particularly difficult issue, I keep my help on the forums so others can benefit from any potential solution :) Thanks for the offer though - I'm hoping it won't come to it but we'll see.

Okay, let's try this then:

Command Prompt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

set WINDOWS_TRACING_LOGFILE=C:\Windows\Logs\CBS\CBS.log
Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
Paste (Ctrl+V) it into your next post please.

Then reboot, try to update and pray your CBS log is there

Tom

Windows 7 Error: Code 800B0100

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