P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,672 Jan 24, 2024 #161 Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST. Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Attachments fixlist.txt 158 bytes · Views: 1
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST. Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply.
R RalphG Well-known member Joined Aug 20, 2016 Posts 379 Jan 24, 2024 #162 Ran latest fixlist ,log attached Attachments Fixlog.txt 718 bytes · Views: 3
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,672 Jan 25, 2024 #163 Check system restore again and report the result.
R RalphG Well-known member Joined Aug 20, 2016 Posts 379 Jan 25, 2024 #164 Checked tring to create a restore point still code 19 I also scanned with FRST logs attached Attachments 25thJan.jpg 90 KB · Views: 1 Addition.txt 79.9 KB · Views: 3 FRST.txt 58.3 KB · Views: 3
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,672 Jan 25, 2024 #165 FRST Registry Search Right-click on the file FRST.exe and choose Run as administrator. Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST. Copy and paste {533c5b84-ec70-11d2-9505-00c04f79deaf} into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
FRST Registry Search Right-click on the file FRST.exe and choose Run as administrator. Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST. Copy and paste {533c5b84-ec70-11d2-9505-00c04f79deaf} into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
R RalphG Well-known member Joined Aug 20, 2016 Posts 379 Jan 26, 2024 #166 Searched Registry log attached Attachments SearchReg.txt 24.2 KB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,672 Jan 26, 2024 #167 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST. Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Check system restore again and report the result. Attachments fixlist.txt 764 bytes · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST. Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Check system restore again and report the result.
R RalphG Well-known member Joined Aug 20, 2016 Posts 379 Jan 26, 2024 #168 Ran fixlist log attached , tried to create a restore point and it saved a restore point .Thanks Attachments Fixlog.txt 1.7 KB · Views: 3
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,672 Jan 27, 2024 #169 Great but curious. The fix log reports 'access denied'. Restart the machine and try to create a restore point again.
Great but curious. The fix log reports 'access denied'. Restart the machine and try to create a restore point again.
R RalphG Well-known member Joined Aug 20, 2016 Posts 379 Jan 27, 2024 #170 Tried to create a restore point and it has saved another . So not sure whats happened. Thanks
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,672 Jan 27, 2024 #171 Great and your welcome. We can have a final look to see what fixed the issue. FRST Scan: Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST. Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply.
Great and your welcome. We can have a final look to see what fixed the issue. FRST Scan: Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST. Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply.
R RalphG Well-known member Joined Aug 20, 2016 Posts 379 Jan 27, 2024 #172 Hi, no fixlist.txt attached
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,672 Jan 27, 2024 #173 Sorry, here it is. Attachments fixlist.txt 561 bytes · Views: 3
R RalphG Well-known member Joined Aug 20, 2016 Posts 379 Jan 27, 2024 #174 Ran fixlist log attached Attachments Fixlog.txt 13.5 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,672 Jan 27, 2024 #175 Ok. One registry value was changed so that was probably the culprit. Now that system restore is working normally you may try the upgrade to Windows 10. Should we wait on the result of that or can we close this thread ? Follow the instructions below to cleanup the tools and logfiles used in this thread. Rename the file FRST.exe to uninstall.exe and run it. This will remove all files and folders created by FRST and the tool itself. Reboot the machine to complete. You may remove all other tools and log files.
Ok. One registry value was changed so that was probably the culprit. Now that system restore is working normally you may try the upgrade to Windows 10. Should we wait on the result of that or can we close this thread ? Follow the instructions below to cleanup the tools and logfiles used in this thread. Rename the file FRST.exe to uninstall.exe and run it. This will remove all files and folders created by FRST and the tool itself. Reboot the machine to complete. You may remove all other tools and log files.
R RalphG Well-known member Joined Aug 20, 2016 Posts 379 Jan 27, 2024 #176 Hi, close the thread as I have my sons computer to look at (the last one in the family ) so I can upgrade the 2 32 bit ones at the same time. Thank you very much for all of your time to sort this problem out. Best Wishes
Hi, close the thread as I have my sons computer to look at (the last one in the family ) so I can upgrade the 2 32 bit ones at the same time. Thank you very much for all of your time to sort this problem out. Best Wishes
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,672 Jan 28, 2024 #177 Your welcome. Take care.