Windows 2000 Symbols not downloading

jcgriff2

jcgriff2

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I know I've run Windows 2000 dumps before, but this time -- no symbols are downloading.

Read More:


I tried !sym noisy + .reload
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For info, OP is running Win 2000 SP1 -
Code: 
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 2000 Kernel Version 2195 (Service Pack 1) UP Free x86 compatible

Could someone else please try one of the dumps with your current setup?

MSDN does list Windows 2000 symbol packages - http://msdn.microsoft.com/en-us/windows/hardware/gg463028 - ~159 MB total (Win 2000 + SP1)

Thanks,

John

Ref thread: TSF - http://www.techsupportforum.com/forums/f299/windows-2000-bsod-ruining-my-pos-for-bar-697177.html
 

Attachments

Same issue here

Code: 
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Owner\Bsodapps\SysnativeBSODApps\Mini060413-17.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 2000 Kernel Version 2195 (Service Pack 1) UP Free x86 compatible
Machine Name:
Kernel base = 0x80400000 PsLoadedModuleList = 0x8046b618
Debug session time: Mon Jun  3 20:57:41.210 2013 (UTC - 4:00)
System Uptime: not available
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Loading Kernel Symbols
...............................................................
.........................
Loading User Symbols
Loading unloaded module list
.............
The call to LoadLibrary(kdextx86) failed, Win32 error 0n2
    "The system cannot find the file specified."
Please check your debugger configuration and/or network access.
 
Have you tried symchk?
To use the SymChk.exe utility to download symbol files for all of the components in the Windows\System32 folder, use the following command-line command:
symchk /r c:\windows\system32 /s SRV*c:\symbols\*http://msdl.microsoft.com/download/symbols
In this example:

/r c:\windows\system32 finds all symbols for files in the System32 folder and any subfolders.
/s SRV*c:\symbols*http://msdl.microsoft.com/download/symbols specifies the symbol path to use for symbol resolution. In this case, c:\symbols is the local folder where the symbols will be copied from the symbol server.
Click to expand...
From this link: Use the Microsoft Symbol Server to obtain debug symbol files
 
EOL was in July of 2010 for Win 2K
On July 13, 2010, Extended Support for Windows 2000 will end and this product will no longer receive assisted support or security updates from Microsoft. This affects all editions of Windows 2000, including Windows 2000 Professional, Windows 2000 Server, Windows 2000 Advanced Server and Windows 2000 Datacenter Server.

Self-help Online Support for Windows 2000 will be available for a minimum of 12 months after the product reaches the end of Extended Support. Self-Help Online Support includes public Knowledge Base articles, FAQs, troubleshooting tools, and is typically provided via Microsoft Support and the Microsoft Download Center.
Click to expand...

I wonder if all self help including symbols has now ended?
 
I was able to download the Win2K symbols (no Service Pack) and the exe files symbols all dated from 1999.
I'd have to wonder if the symbol server folks have stopped serving the symbols for that.
I'll shoot an email off and see if I can get an answer.
 
I get symbols with a dump from a 2000 SP4 box, but I built and crashed one with SP3 and SP2 and both fail to get symbols. It's possible only SP4+ symbols are left on the server(s), and with it being out of support I'm not sure how long that will last either. Time to fully patch a 2K box with everything available from Microsoft and symcache a dump from it, for what it's worth, I wager.
 
From a friend who works with the Microsoft symbol server:
Symbols support for pre-XP releases has always been hit or miss. (IIRC, the symbol server didn't even exist until post XP.) We've generally tried pushing things up, but getting the process into the downlevel tool chains was. non-trivial and odd cases hept creeping in where "oh, for this one case we do things completely different". :S

For the second thread, SP4 symbols are available from the older download page (Download Windows Symbol Packages) which may (or may not... I don't know the service history of W2K post-SP4) help.

The Symbol Server never supported binaries for any OS prior to Windows XP (some odd legal issue that never made sense to me, but IANAL) which is the issue for the first thread. Notice the
DBGHELP: Can't use symbol server for ntoskrnl.pdb - no header information available
in the posted !sym noisy output. (I can't say the PDB would be there if the module load had succeeded - see above - I'm just saying there's another issue that blocks getting to that point.)

With Windows 2000 being officially past its Extended Support lifetime, I don't expect we'll invest resources into tracking down and making the older symbols available, but I'll make sure to forward this to the folks who make that decision.
Click to expand...
FYI - the "first" thread is this one, the "second" thread is the one that jcgriff2 was working at TSF
 

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