P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,652 May 30, 2022 #41 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: There are also remnants of EmsiSoft AntiMalware and TrustDefender available. Do you recognize these programs and are they uninstalled ? Attachments fixlist.txt 2.1 KB · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: There are also remnants of EmsiSoft AntiMalware and TrustDefender available. Do you recognize these programs and are they uninstalled ?
T Tango22 Well-known member Joined Jan 18, 2020 Posts 83 May 30, 2022 #42 Hi Peter, Here is the Fixlog.txt file. EmsiSoft Antimalware and TrustDefender were old freeware programs I had used to check for suspected malware infections. They should be uninstalled but I don't see them in the list of programs in control panel "Programs and Features". Attachments Fixlog.txt 7.9 KB · Views: 3
Hi Peter, Here is the Fixlog.txt file. EmsiSoft Antimalware and TrustDefender were old freeware programs I had used to check for suspected malware infections. They should be uninstalled but I don't see them in the list of programs in control panel "Programs and Features".
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,652 May 31, 2022 #43 EmsiSoft Antimalware and TrustDefender were old freeware programs I had used to check for suspected malware infections. Click to expand... Lets remove the remnants as well. Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Are the Avast entries now gone in Event Viewer ? Attachments fixlist.txt 424 bytes · Views: 1
EmsiSoft Antimalware and TrustDefender were old freeware programs I had used to check for suspected malware infections. Click to expand... Lets remove the remnants as well. Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Step 2: Are the Avast entries now gone in Event Viewer ?
T Tango22 Well-known member Joined Jan 18, 2020 Posts 83 May 31, 2022 #44 Hi Peter, Here is the Fixlog file. I still can't check for windows updates because I get the 80072EFE error. Should we fix that or should I just try the Windows 10 upgrade again? Attachments Fixlog.txt 1.3 KB · Views: 2
Hi Peter, Here is the Fixlog file. I still can't check for windows updates because I get the 80072EFE error. Should we fix that or should I just try the Windows 10 upgrade again?
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,652 May 31, 2022 #45 Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Attachments fixlist.txt 431 bytes · Views: 2
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply.
T Tango22 Well-known member Joined Jan 18, 2020 Posts 83 May 31, 2022 #46 Hi Peter, Here is the log. Attachments Fixlog.txt 8.6 KB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,652 May 31, 2022 #47 Something went wrong. Did you run FRST.exe as administrator ?
T Tango22 Well-known member Joined Jan 18, 2020 Posts 83 May 31, 2022 #48 Hi Peter, I re-downloaded the fixlist file and then ran FRST as administrator. The new Fixlog is attached. I think it is the same as before. Attachments Fixlog.txt 8.6 KB · Views: 1
Hi Peter, I re-downloaded the fixlist file and then ran FRST as administrator. The new Fixlog is attached. I think it is the same as before.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,652 May 31, 2022 #49 The new Fixlog is attached. I think it is the same as before. Click to expand... Indeed. Please do following. Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Attachments fixlist.txt 548 bytes · Views: 2
The new Fixlog is attached. I think it is the same as before. Click to expand... Indeed. Please do following. Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply.
T Tango22 Well-known member Joined Jan 18, 2020 Posts 83 May 31, 2022 #50 Hi Peter, Here is the latest Fixlog file. Attachments Fixlog.txt 95 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,652 May 31, 2022 #51 Oops, I made a small typo causing 1 file not to be copied. Please do following. Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Attach the file C:\Windows\WindowsUpdate.log to your next reply also. Attachments fixlist.txt 180 bytes · Views: 2
Oops, I made a small typo causing 1 file not to be copied. Please do following. Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Attach the file C:\Windows\WindowsUpdate.log to your next reply also.
T Tango22 Well-known member Joined Jan 18, 2020 Posts 83 May 31, 2022 #52 Hi Peter, Here are the two logs requested. Attachments Fixlog.txt 808 bytes · Views: 1 WindowsUpdate.log 1.4 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,652 Jun 1, 2022 #53 Please do following. Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Attachments fixlist.txt 220 bytes · Views: 4
Please do following. Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply.
T Tango22 Well-known member Joined Jan 18, 2020 Posts 83 Jun 1, 2022 #54 Hi Peter, Sorry for the delay in responding to your post. Here is the requested Fixlog file. Attachments Fixlog.txt 5.6 KB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,652 Jun 2, 2022 #55 Step 1: Go to Control Panel - Windows Update - Change settings. Select Download updates but let me choose whether to install them. Step 2: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply. Attachments fixlist.txt 638 bytes · Views: 6
Step 1: Go to Control Panel - Windows Update - Change settings. Select Download updates but let me choose whether to install them. Step 2: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Attach the logfile Fixlog.txt to your next reply.
T Tango22 Well-known member Joined Jan 18, 2020 Posts 83 Jun 2, 2022 #56 Hi Peter, I changed Windows Update as instructed. Here is the Fixlog file. Attachments Fixlog.txt 1 KB · Views: 4
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,652 Jun 2, 2022 #57 Restart the machine. Check Windows Update again and report the result.
T Tango22 Well-known member Joined Jan 18, 2020 Posts 83 Jun 2, 2022 #58 Hi Peter, I restarted and checked for updates but I still got the 80072EFE error. A screenshot is attached. Attachments Capture-9.JPG 32.6 KB · Views: 3
Hi Peter, I restarted and checked for updates but I still got the 80072EFE error. A screenshot is attached.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,652 Jun 2, 2022 #59 Attach the files C:\Windows\Logs\CBS\cbs.log and C:\Windows\WindowsUpdate.log to your next reply.
T Tango22 Well-known member Joined Jan 18, 2020 Posts 83 Jun 2, 2022 #60 Hi Peter, Here are the logs. Attachments CBS.zip 272.8 KB · Views: 1 WindowsUpdate.zip 182.8 KB · Views: 2