N Nikita8833 Member Joined Jan 14, 2022 Posts 9 Jan 14, 2022 #1 Hello! My Windows 10 update fails. It tries to download update files, but then returns this error: Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80070570) Update number: KB5009543 I've tried to install updates by downloading the Update Assistant. It downloads and starts to install the update, but fails at the last moment with a message "Windows Update failed" I've run Update Troubleshooter several times, but it didn't help. I have also tried going through this guide: Windows Update - Additional resources - Windows Deployment Some commands from step 6 return errors saying: The module "xxxx.dll" failed to load. Make sure the binary is stored at the specified path or debug it to check for problems with the binary on dependent .DLL files. The specified module could not be found. Running sfc returns this message: C:\Windows\system32>sfc /scannow Windows Resource Protection could not start the repair service. I've run SFCFix, but it also produced some errors. They will be attached to this post together with the CBS log files. Thank you! Last edited: Jan 14, 2022
Hello! My Windows 10 update fails. It tries to download update files, but then returns this error: Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80070570) Update number: KB5009543 I've tried to install updates by downloading the Update Assistant. It downloads and starts to install the update, but fails at the last moment with a message "Windows Update failed" I've run Update Troubleshooter several times, but it didn't help. I have also tried going through this guide: Windows Update - Additional resources - Windows Deployment Some commands from step 6 return errors saying: The module "xxxx.dll" failed to load. Make sure the binary is stored at the specified path or debug it to check for problems with the binary on dependent .DLL files. The specified module could not be found. Running sfc returns this message: C:\Windows\system32>sfc /scannow Windows Resource Protection could not start the repair service. I've run SFCFix, but it also produced some errors. They will be attached to this post together with the CBS log files. Thank you!
N Nikita8833 Member Joined Jan 14, 2022 Posts 9 Jan 14, 2022 #2 Here are the log files Attachments Logs.zip 35.4 KB · Views: 4
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,383 Location The Netherlands Jan 14, 2022 #3 Hi and welcome to Sysnative, I will look into your problem. Note: I'm currently in training so my posts will need to be approved by the Sysnative instructors.
Hi and welcome to Sysnative, I will look into your problem. Note: I'm currently in training so my posts will need to be approved by the Sysnative instructors.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,383 Location The Netherlands Jan 21, 2022 #4 Hi, Download the Farbar Recovery Scan Tool and save it to your Desktop: Download the 64 bit version: - Farbar Recovery Scan Tool Link Warning: This script was written specifically for this system. Do not run this script on another system. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. If for some reason the tool needs a restart, please make sure you let the system restart normally. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Attachments Fixlist.txt 337 bytes · Views: 6
Hi, Download the Farbar Recovery Scan Tool and save it to your Desktop: Download the 64 bit version: - Farbar Recovery Scan Tool Link Warning: This script was written specifically for this system. Do not run this script on another system. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. If for some reason the tool needs a restart, please make sure you let the system restart normally. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply.
N Nikita8833 Member Joined Jan 14, 2022 Posts 9 Jan 22, 2022 #5 Thank you for your answer! The tool didn't call for a restart. Here's the log file Attachments Fixlog.txt 14.9 KB · Views: 7
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,383 Location The Netherlands Jan 22, 2022 #6 Hi, Please run FRST again with the attached Fixlist to get some more info. Attachments Fixlist.txt 213 bytes · Views: 7
N Nikita8833 Member Joined Jan 14, 2022 Posts 9 Jan 22, 2022 #7 Hello! Here it is Attachments Fixlog.txt 2.9 KB · Views: 5
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,383 Location The Netherlands Jan 23, 2022 #8 Hi, Step 1 Download SFCFix and save it to your desktop. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Step 2. Restart the computer and run the System File Checker. Click the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, and press enter. Code: sfc /scannow Wait for this to finish before you continue Now copy and paste the following command into it, and press enter. Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" This command will create cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post. Attachments SFCFix.zip 7.7 MB · Views: 6
Hi, Step 1 Download SFCFix and save it to your desktop. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Step 2. Restart the computer and run the System File Checker. Click the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, and press enter. Code: sfc /scannow Wait for this to finish before you continue Now copy and paste the following command into it, and press enter. Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" This command will create cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.
N Nikita8833 Member Joined Jan 14, 2022 Posts 9 Jan 24, 2022 #9 SFC /scannow found corrupted files, but couldn't repair them. Both log files are in the archive. Thank you for your time! Attachments logs.zip 705.7 KB · Views: 4
SFC /scannow found corrupted files, but couldn't repair them. Both log files are in the archive. Thank you for your time!
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,383 Location The Netherlands Jan 25, 2022 #10 Hi, Your welcome! Here is the second fix to replace the missing/corrupt files. Step 1. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Step 2. Reboot the computer and run the System File Checker again. Click the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, and press enter. Code: sfc /scannow Wait for this to finish before you continue Now copy and paste the following command into it, and press enter. Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" This command will create cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post. Attachments SFCFix.zip 191.3 KB · Views: 3
Hi, Your welcome! Here is the second fix to replace the missing/corrupt files. Step 1. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Step 2. Reboot the computer and run the System File Checker again. Click the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, and press enter. Code: sfc /scannow Wait for this to finish before you continue Now copy and paste the following command into it, and press enter. Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" This command will create cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.
N Nikita8833 Member Joined Jan 14, 2022 Posts 9 Jan 25, 2022 #11 It seems that Windows Updates are able to install now, but sfc /scannow still returns some errors Attachments logs (2).zip 325.4 KB · Views: 2
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,383 Location The Netherlands Jan 25, 2022 #12 Hi, Reboot the system and run the System File Checker again and let me know the result. Please attach also a new copy of the CBS log.
Hi, Reboot the system and run the System File Checker again and let me know the result. Please attach also a new copy of the CBS log.
N Nikita8833 Member Joined Jan 14, 2022 Posts 9 Jan 25, 2022 #13 The previous CBS log was in the zip file. I rebooted the system and run SFC again. Here is the new log file Attachments cbs.txt 7.8 MB · Views: 3
The previous CBS log was in the zip file. I rebooted the system and run SFC again. Here is the new log file
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,383 Location The Netherlands Jan 26, 2022 #14 Hi, Here is the next fix to replace missing/corrupt files. Step 1. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Step 2. Reboot the computer and run the System File Checker again. Click the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, and press enter. Code: sfc /scannow Wait for this to finish before you continue Now copy and paste the following command into it, and press enter. Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" This command will create cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post. Attachments SFCFix.zip 46.8 KB · Views: 2
Hi, Here is the next fix to replace missing/corrupt files. Step 1. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Step 2. Reboot the computer and run the System File Checker again. Click the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, and press enter. Code: sfc /scannow Wait for this to finish before you continue Now copy and paste the following command into it, and press enter. Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" This command will create cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.
N Nikita8833 Member Joined Jan 14, 2022 Posts 9 Jan 26, 2022 #15 Hello, Here are the new log files Attachments Logs.zip 497.6 KB · Views: 2
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,383 Location The Netherlands Jan 27, 2022 #16 Hi, Here is the next fix to replace missing files. Step 1. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Step 2. Reboot the computer and run the System File Checker again. Click the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, and press enter. Code: sfc /scannow Wait for this to finish before you continue Now copy and paste the following command into it, and press enter. Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" This command will create cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post. Attachments SFCFix.zip 21.1 MB · Views: 1
Hi, Here is the next fix to replace missing files. Step 1. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Step 2. Reboot the computer and run the System File Checker again. Click the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, and press enter. Code: sfc /scannow Wait for this to finish before you continue Now copy and paste the following command into it, and press enter. Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" This command will create cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,383 Location The Netherlands Feb 4, 2022 #17 Hi, Have you been able to perform the last fix? If you encounter any problems, please let me know!
N Nikita8833 Member Joined Jan 14, 2022 Posts 9 Feb 6, 2022 #18 Hello! Excuse me for not answering for a while. Everything seems to be working after the last fix. I was able to install updates successfully. SFC also works now and after the scan, it says that no errors were encountered. Thank you so much!
Hello! Excuse me for not answering for a while. Everything seems to be working after the last fix. I was able to install updates successfully. SFC also works now and after the scan, it says that no errors were encountered. Thank you so much!
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,383 Location The Netherlands Feb 7, 2022 #19 Hi, No problem! Glad to hear the problem has been resolved. Follow the instructions below to remove FRST and all the log files. Rename the file FRST64.exe to uninstall.exe and run it as Administrator. This will remove all files and folders created by FRST and the tool itself. To complete this the system must be restart. SFCFix and the zip-files can be removed manually...
Hi, No problem! Glad to hear the problem has been resolved. Follow the instructions below to remove FRST and all the log files. Rename the file FRST64.exe to uninstall.exe and run it as Administrator. This will remove all files and folders created by FRST and the tool itself. To complete this the system must be restart. SFCFix and the zip-files can be removed manually...