I have been trying to update my Windows 10 Home Version 1607(legitimate) for ages now. Some of the programs I would like to install require a newer update and I keep getting "Error 0x8007007e" every time I try. I have followed various websites advice and nothing seems to work. Is there any way to update Windows without the need to start over?
The SFC Scan was unsuccessful. It performed 89% of the verification and then said "Windows Resource Protection could not perform the requested operation."
The SFCFix tool may have also been unsuccessful. Here is what is in the log file:
SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-05-12 18:23:04.695
Microsoft Windows 10 Build 14393 - amd64
Not using a script file.
SFCFix version 3.0.2.1 by niemiro has encountered an unhandled exception.
Currently storing 0 datablocks.
Finish time: 2020-05-12 18:26:57.168
----------------------EOF-----------------------
I hope everything you need to help me is here. Let me know what else I can do :)
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put </> tags around the log to break up the text.
<SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-05-15 18:40:57.894
Microsoft Windows 10 Build 14393 - amd64
Using .zip script file at C:\Users\wire_\Desktop\SFCFix.zip [0]
PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\x86_microsoft-windows-d..directplay4-payload_31bf3856ad364e35_10.0.14393.953_none_3e19d5cf6dbf751a\dplayx.dll
Failed to backup file C:\WINDOWS\winsxs\x86_microsoft-windows-d..directplay4-payload_31bf3856ad364e35_10.0.14393.953_none_3e19d5cf6dbf751a\dplayx.dll with error code 0x25D.
Successfully copied file C:\Users\wire_\AppData\Local\niemiro\Archive\x86_microsoft-windows-d..directplay4-payload_31bf3856ad364e35_10.0.14393.953_none_3e19d5cf6dbf751a\dplayx.dll to C:\WINDOWS\winsxs\x86_microsoft-windows-d..directplay4-payload_31bf3856ad364e35_10.0.14393.953_none_3e19d5cf6dbf751a\dplayx.dll.
Successfully restored ownership for C:\WINDOWS\winsxs\x86_microsoft-windows-d..directplay4-payload_31bf3856ad364e35_10.0.14393.953_none_3e19d5cf6dbf751a\dplayx.dll
Successfully restored permissions on C:\WINDOWS\winsxs\x86_microsoft-windows-d..directplay4-payload_31bf3856ad364e35_10.0.14393.953_none_3e19d5cf6dbf751a\dplayx.dll
PowerCopy:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2020-05-15 18:40:58.651
Script hash: DZ5dRxEW9CtJ41hkfdyTXGsqCJxaxYByXMRRRR53pZ8=
----------------------EOF-----------------------/>
This will create a file, cbs.txt on your Desktop. Please attach this to your next post. Note: If the file is too large to upload, use a file sharing service like Sendspace and paste the link here.
Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service. Examples of services to upload to are Dropbox or OneDrive or SendSpace and then just provide the link in your reply.
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put </> tags around the log to break up the text.
</>
SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-05-16 22:28:27.551
Microsoft Windows 10 Build 14393 - amd64
Using .zip script file at C:\Users\wire_\Desktop\SFCFix.zip [0]
PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\x86_microsoft-windows-grouppolicy-gptext_31bf3856ad364e35_10.0.14393.0_none_08a59c81ed5c0347\gptext.dll
Successfully took permissions for file or folder C:\WINDOWS\winsxs\x86_microsoft-windows-g..policy-admin-gpedit_31bf3856ad364e35_10.0.14393.0_none_9f87fc8cc33c9bb6\gpedit.dll
Successfully took permissions for file or folder C:\WINDOWS\winsxs\x86_microsoft-windows-fde_31bf3856ad364e35_10.0.14393.0_none_7961cb6dba00650a\fde.dll
Successfully took permissions for file or folder C:\WINDOWS\winsxs\x86_microsoft-windows-fdeploy_31bf3856ad364e35_10.0.14393.1532_none_f92b6662f312dd9f\fdeploy.dll
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-packagemanager_31bf3856ad364e35_10.0.14393.0_none_1a4c2f9709f6ea0e
Successfully copied file C:\Users\wire_\AppData\Local\niemiro\Archive\x86_microsoft-windows-grouppolicy-gptext_31bf3856ad364e35_10.0.14393.0_none_08a59c81ed5c0347\gptext.dll to C:\WINDOWS\winsxs\x86_microsoft-windows-grouppolicy-gptext_31bf3856ad364e35_10.0.14393.0_none_08a59c81ed5c0347\gptext.dll.
Successfully copied file C:\Users\wire_\AppData\Local\niemiro\Archive\x86_microsoft-windows-g..policy-admin-gpedit_31bf3856ad364e35_10.0.14393.0_none_9f87fc8cc33c9bb6\gpedit.dll to C:\WINDOWS\winsxs\x86_microsoft-windows-g..policy-admin-gpedit_31bf3856ad364e35_10.0.14393.0_none_9f87fc8cc33c9bb6\gpedit.dll.
Successfully copied file C:\Users\wire_\AppData\Local\niemiro\Archive\x86_microsoft-windows-fde_31bf3856ad364e35_10.0.14393.0_none_7961cb6dba00650a\fde.dll to C:\WINDOWS\winsxs\x86_microsoft-windows-fde_31bf3856ad364e35_10.0.14393.0_none_7961cb6dba00650a\fde.dll.
Successfully copied file C:\Users\wire_\AppData\Local\niemiro\Archive\x86_microsoft-windows-fdeploy_31bf3856ad364e35_10.0.14393.1532_none_f92b6662f312dd9f\fdeploy.dll to C:\WINDOWS\winsxs\x86_microsoft-windows-fdeploy_31bf3856ad364e35_10.0.14393.1532_none_f92b6662f312dd9f\fdeploy.dll.
Failed to copy file C:\Users\wire_\AppData\Local\niemiro\Archive\amd64_microsoft-windows-packagemanager_31bf3856ad364e35_10.0.14393.0_none_1a4c2f9709f6ea0e\SSShim.dll to C:\WINDOWS\winsxs\amd64_microsoft-windows-packagemanager_31bf3856ad364e35_10.0.14393.0_none_1a4c2f9709f6ea0e\SSShim.dll with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\WINDOWS\winsxs\x86_microsoft-windows-grouppolicy-gptext_31bf3856ad364e35_10.0.14393.0_none_08a59c81ed5c0347\gptext.dll
Successfully restored permissions on C:\WINDOWS\winsxs\x86_microsoft-windows-grouppolicy-gptext_31bf3856ad364e35_10.0.14393.0_none_08a59c81ed5c0347\gptext.dll
Successfully restored ownership for C:\WINDOWS\winsxs\x86_microsoft-windows-g..policy-admin-gpedit_31bf3856ad364e35_10.0.14393.0_none_9f87fc8cc33c9bb6\gpedit.dll
Successfully restored permissions on C:\WINDOWS\winsxs\x86_microsoft-windows-g..policy-admin-gpedit_31bf3856ad364e35_10.0.14393.0_none_9f87fc8cc33c9bb6\gpedit.dll
Successfully restored ownership for C:\WINDOWS\winsxs\x86_microsoft-windows-fde_31bf3856ad364e35_10.0.14393.0_none_7961cb6dba00650a\fde.dll
Successfully restored permissions on C:\WINDOWS\winsxs\x86_microsoft-windows-fde_31bf3856ad364e35_10.0.14393.0_none_7961cb6dba00650a\fde.dll
Successfully restored ownership for C:\WINDOWS\winsxs\x86_microsoft-windows-fdeploy_31bf3856ad364e35_10.0.14393.1532_none_f92b6662f312dd9f\fdeploy.dll
Successfully restored permissions on C:\WINDOWS\winsxs\x86_microsoft-windows-fdeploy_31bf3856ad364e35_10.0.14393.1532_none_f92b6662f312dd9f\fdeploy.dll
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-packagemanager_31bf3856ad364e35_10.0.14393.0_none_1a4c2f9709f6ea0e
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-packagemanager_31bf3856ad364e35_10.0.14393.0_none_1a4c2f9709f6ea0e
PowerCopy:: directive failed to complete successfully.
Failed to process all directives successfully.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 6 datablocks.
Finish time: 2020-05-16 22:28:28.737
Script hash: iQrXDO3sBRHM4kaeVK6CZG0MLQBqOL2A+KsxIyzhSs0=
----------------------EOF-----------------------
</>
GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:
Download the portable version of GSmartControl and save it on your Desktop;
Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
Please note: If the SMART Status reads: Unsupported, stop and let me know.
Please do the following.
Step#1 - ChkDsk Scan/Repair
1. Right-click your Start button and select Command Prompt (Admin). Answer Yes to allow if the User Account Control dialog comes up.
2. You should now have a black window open that you can type in to.
3. Please type chkdsk /r and then press enter. Note: There is a space after the command chkdsk and before the forward slash
4. You will get a prompt telling you chkdsk cannot run because the volume is in use. Answer Y and hit enter to schedule the run at next boot. Reboot your machine.
5. Chkdsk will start to run. Please allow it to finish. You will know it is running when you see text as follows.
6. Download ListChkdskResult.exe by SleepyDude and save it on your desktop. If it's already downloaded to your desktop, just skip this step.
7. Right-click this file and select Run as administrator (Allow if prompted) and a text file will open (and also be saved on the desktop as ListChkdskResult.txt). Please copy the contents of this file and paste into your next post.
I would like to have a look at youer event viewer logs.
Please see this link and follow all the steps for method 2: Export as a CSV and zip all the files.
As this file will likely be too large to attach to your reply, please upload this file to a file sharing service of your choice and provide the link in your next reply. Examples of services to upload to are Dropbox or OneDrive or SendSpace.
