Windows 10 1903 not updating cumulative update since July

[testsh]

hi!

my windows 10 1903 is not updating cumulative updates since July. windows update gives Error 0x80071160 for cumulative updates. all other updates are installing ok (.net framework, adobe flash, office updates). i've already tried to install the july/september msu manually from Microsoft Update Catalog but that didn't help either.

here are the log files:

Step #2 - Run SFC Scan
C:\WINDOWS\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 10% complete.

Windows Resource Protection could not perform the requested operation.




Step #3 – SURT/DISM Scan
C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.18362.1

Image Version: 10.0.18362.175

[==========================100.0%==========================]
Error: 4448

The WOF driver encountered a corruption in the compressed file's Resource Table.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log





Step #4 - Run SFCFix
SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-09-30 22:25:50.334
Microsoft Windows 10 Build 18362 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2019-09-30 22:31:02.392
----------------------EOF-----------------------



Step #5 – Export/Upload CBS folder
CBS.zip is attached to this topic.



could you check what permissions are missing for the system files? thank you!

 

[testsh]

Dism /Online /Cleanup-Image /RestoreHealth log is also attached here.

 

[Sysnative Windows Update]

Hello and welcome!


GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:

• Download the portable version of GSmartControl and save it on your Desktop;
• Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
• Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
• You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
• Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
• Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
• Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
• Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
• Please note: If the SMART Status reads: Unsupported, stop and let me know.
  
  

 

[testsh]

thanks for the fast reply! here are gsmartcontrol info screens:

self-test log:
"Test #","Type","Status","% Completed","Lifetime hours","LBA of the first error"
1,"Extended offline","Completed without error","100%","5072","-"


pink attributes:
"ID","Name","Failed","Norm-ed value","Worst","Threshold","Raw value","Type","Flags"
201,"Soft Read Error Rate","never","120","120","0","53511254","old age","--SRC-"

"ID","Name","Failed","Norm-ed value","Worst","Threshold","Raw value","Type","Flags"
233,"Media Wear Out Indicator","never","0","0","0","9403","old age","-O--CK"

 

[Sysnative Windows Update]

It appears that your SSD has reached and exceeded its maximum number of its read/write cycles and it would be wise to replace it as it may cause more issues down the road. We can try to fix this, but I am not sure as of right now how much damage may have already been done.

Please let me know what your decision is.

 

[testsh]

ah, ok! of course it needs to be replaced then. if you have time, could you instruct me what information is useful from the gsmartcontrol program (here in this thread or via pm)? i checked the drive with kingston ssd manager and it said that the drive was still in good condition, so i trusted the manufacturer program before creating this topic.

 

[Sysnative Windows Update]

All of the listed info is useful, but the ones that require attention are marked in pink/red.