BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,134 Location United States Jun 6, 2017 #21 OK, please boot your computer into a Clean Boot state using the instructions in the following article. https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows Once in a clean boot, go ahead and attempt the SP1 upgrade again. If it fails, please zip up and attach the following two files. c:\windows\logs\cbs\cbs.log C:\WINDOWS\INF\setupapi.dev.log
OK, please boot your computer into a Clean Boot state using the instructions in the following article. https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows Once in a clean boot, go ahead and attempt the SP1 upgrade again. If it fails, please zip up and attach the following two files. c:\windows\logs\cbs\cbs.log C:\WINDOWS\INF\setupapi.dev.log
S Swadesi Active member Joined May 18, 2017 Posts 36 Jun 6, 2017 #22 Though I have tried this earlier and was unsuccessful with SP1, as you've suggested let me try once again. I will keep you posted.
Though I have tried this earlier and was unsuccessful with SP1, as you've suggested let me try once again. I will keep you posted.
S Swadesi Active member Joined May 18, 2017 Posts 36 Jun 7, 2017 #23 Here are the logs. Hope you could help, to resolve this soon. Attachments CBS.zip 84.6 KB · Views: 2 setupapi.dev.zip 867.4 KB · Views: 2
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,134 Location United States Jun 8, 2017 #24 Can you please zip up and attatch/upload your entire c:\windows\logs\cbs folder?
S Swadesi Active member Joined May 18, 2017 Posts 36 Jun 8, 2017 #26 Hi, the size came up to 16mb, after zipping and couldn't upload as an attachment. Any alternate way to share here? Please advise.
Hi, the size came up to 16mb, after zipping and couldn't upload as an attachment. Any alternate way to share here? Please advise.
S Swadesi Active member Joined May 18, 2017 Posts 36 Jun 8, 2017 #27 Hi, here is the link to access/download the CBS.zip from Sendspace, Download CBS.zip from Sendspace.com - send big files the easy way
Hi, here is the link to access/download the CBS.zip from Sendspace, Download CBS.zip from Sendspace.com - send big files the easy way
S Swadesi Active member Joined May 18, 2017 Posts 36 Jun 8, 2017 #28 Awaiting to hear your directions or fix, for this issue.
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,134 Location United States Jun 8, 2017 #29 Code: 2017-06-06 22:56:46, Error CBS Failed to resolve package 'Package_2_for_KB977165~31bf3856ad364e35~x86~~6.1.1.0' [HRESULT = 0x80070490 - ERROR_NOT_FOUND] Please do the following. Remove Update Manually 1. Click on the Start button and in the search box, type Command Prompt 2. When you see Command Prompt on the list, right-click on it and select Run as administrator 3. When command prompt opens, copy and paste the following command into it, press enter wusa /uninstall /KB:977165 4. Let me know if it says it was successful or if there are any errors.
Code: 2017-06-06 22:56:46, Error CBS Failed to resolve package 'Package_2_for_KB977165~31bf3856ad364e35~x86~~6.1.1.0' [HRESULT = 0x80070490 - ERROR_NOT_FOUND] Please do the following. Remove Update Manually 1. Click on the Start button and in the search box, type Command Prompt 2. When you see Command Prompt on the list, right-click on it and select Run as administrator 3. When command prompt opens, copy and paste the following command into it, press enter wusa /uninstall /KB:977165 4. Let me know if it says it was successful or if there are any errors.
S Swadesi Active member Joined May 18, 2017 Posts 36 Jun 8, 2017 #30 Completed uninstalling the security patch KB977165
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,134 Location United States Jun 8, 2017 #31 Just to confirm you got a message similar to the following and answered Yes to uninstall?
S Swadesi Active member Joined May 18, 2017 Posts 36 Jun 8, 2017 #32 Hi Brian, what's the next step/fix?
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,134 Location United States Jun 8, 2017 #34 Good. OK, please boot your computer into a Clean Boot state using the instructions in the following article. (You may still be in a clean boot state which is great and if that's the case you don't have to do it again) https://support.microsoft.com/en-us/...oot-in-windows Once in a clean boot, go ahead and attempt the SP1 upgrade again. If it fails, please zip up and attach the following two files. c:\windows\logs\cbs <---entire folder C:\WINDOWS\INF\setupapi.dev.log
Good. OK, please boot your computer into a Clean Boot state using the instructions in the following article. (You may still be in a clean boot state which is great and if that's the case you don't have to do it again) https://support.microsoft.com/en-us/...oot-in-windows Once in a clean boot, go ahead and attempt the SP1 upgrade again. If it fails, please zip up and attach the following two files. c:\windows\logs\cbs <---entire folder C:\WINDOWS\INF\setupapi.dev.log
S Swadesi Active member Joined May 18, 2017 Posts 36 Jun 8, 2017 #35 Sure, let me try it and will let you know shortly.
S Swadesi Active member Joined May 18, 2017 Posts 36 Jun 9, 2017 #36 .... failed again, here are the logs Attachments setupapi.dev.zip 867.4 KB · Views: 1
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,134 Location United States Jun 9, 2017 #37 Please manually download and attempt to install the following update. Download Security Update for Windows 7 (KB977165) from Official Microsoft Download Center Let me know what messages come up or if it's successful.
Please manually download and attempt to install the following update. Download Security Update for Windows 7 (KB977165) from Official Microsoft Download Center Let me know what messages come up or if it's successful.
S Swadesi Active member Joined May 18, 2017 Posts 36 Jun 9, 2017 #38 Well, when we attempted to install this security update, it prompted with the message "The update is not applicable to your computer" and not an option to proceed.
Well, when we attempted to install this security update, it prompted with the message "The update is not applicable to your computer" and not an option to proceed.
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,134 Location United States Jun 12, 2017 #39 Please do the following. FRST Registry Search 1. Click your Start button and choose Control Panel. 2. In the upper right corner ensure the View by: is set to Category. 3. Select the Programs group. 4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. 5. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 7. Copy and paste KB977165 into the Search box and click the Search Registry button. 8. When the scan is complete a notepad window will open with the results. Please copy and paste the contents in your next reply. If for some reason notepad doesn't open the file should be saved on your desktop named Search.txt. 9. You may close any remaining open windows now.
Please do the following. FRST Registry Search 1. Click your Start button and choose Control Panel. 2. In the upper right corner ensure the View by: is set to Category. 3. Select the Programs group. 4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. 5. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 7. Copy and paste KB977165 into the Search box and click the Search Registry button. 8. When the scan is complete a notepad window will open with the results. Please copy and paste the contents in your next reply. If for some reason notepad doesn't open the file should be saved on your desktop named Search.txt. 9. You may close any remaining open windows now.
S Swadesi Active member Joined May 18, 2017 Posts 36 Jun 13, 2017 #40 Hi, ran the 32 bit version, since mine is a 32-Bit and here is the log. Please let me know with your findings. Thanks. Farbar Recovery Scan Tool (x86) Version: 12-06-2017 Ran by DR (13-06-2017 14:18:39) Running from C:\Users\xxxx\Downloads Boot Mode: Normal ================== Search Registry: "KB977165" =========== [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\186a3b50cab..898164d7eb2_31bf3856ad364e35_6.1.7600.16481_ff1c4ae7b5a097cf] "p!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.1.0.977165-_b216274fe702de73"="0x49000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E312E302E3937373136352D385F6E65757472616C5F47445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\186a3b50cab..898164d7eb2_31bf3856ad364e35_6.1.7600.16481_ff1c4ae7b5a097cf] "i!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.1.0.977165-_b216274fe702de73"="0x49000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E312E302E3937373136352D385F6E65757472616C5F47445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\186a3b50cab..898164d7eb2_31bf3856ad364e35_6.1.7600.16481_ff1c4ae7b5a097cf] "p!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.2.0.977165-_93d87a7aeb0da362"="0x49000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E322E302E3937373136352D385F6E65757472616C5F47445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\186a3b50cab..898164d7eb2_31bf3856ad364e35_6.1.7600.16481_ff1c4ae7b5a097cf] "i!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.2.0.977165-_93d87a7aeb0da362"="0x49000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E322E302E3937373136352D385F6E65757472616C5F47445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\1922733cda7..1a48609921b_31bf3856ad364e35_6.1.7600.20591_7aab541493daaae4] "p!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.1.0.977165-_0606716f691a6e5f"="0x49000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E312E302E3937373136352D395F6E65757472616C5F4C445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\1922733cda7..1a48609921b_31bf3856ad364e35_6.1.7600.20591_7aab541493daaae4] "p!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.2.0.977165-_e7c8c49a6d25334e"="0x49000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E322E302E3937373136352D395F6E65757472616C5F4C445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\344c8bf5634..01edcc8f759_31bf3856ad364e35_6.1.7600.20591_6dfbdaffa17e5a54] "p!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.1.0.977165-_b645464060bc2dfb"="0x49000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E312E302E3937373136352D355F6E65757472616C5F4C445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\344c8bf5634..01edcc8f759_31bf3856ad364e35_6.1.7600.20591_6dfbdaffa17e5a54] "p!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.2.0.977165-_9807996b64c6f2ea"="0x49000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E322E302E3937373136352D355F6E65757472616C5F4C445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\3b62895240e..953a1c747fb_31bf3856ad364e35_6.1.7600.16481_4cc1e1bae09e3a35] "p!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.1.0.977165-_0a359324e2d3be41"="0x49000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E312E302E3937373136352D365F6E65757472616C5F47445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\3b62895240e..953a1c747fb_31bf3856ad364e35_6.1.7600.16481_4cc1e1bae09e3a35] "i!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.1.0.977165-_0a359324e2d3be41"="0x49000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E312E302E3937373136352D365F6E65757472616C5F47445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\3b62895240e..953a1c747fb_31bf3856ad364e35_6.1.7600.16481_4cc1e1bae09e3a35] "p!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.2.0.977165-_ebf7e64fe6de8330"="0x49000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E322E302E3937373136352D365F6E65757472616C5F47445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\3b62895240e..953a1c747fb_31bf3856ad364e35_6.1.7600.16481_4cc1e1bae09e3a35] "i!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.2.0.977165-_ebf7e64fe6de8330"="0x49000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E322E302E3937373136352D365F6E65757472616C5F47445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\a53281fb1b9..c6624262557_31bf3856ad364e35_6.1.7600.20591_7e385fb5040d8bd8] "p!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.1.0.977165-_5e25dd4464eb4e2d"="0x49000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E312E302E3937373136352D375F6E65757472616C5F4C445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\a53281fb1b9..c6624262557_31bf3856ad364e35_6.1.7600.20591_7e385fb5040d8bd8] "p!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.2.0.977165-_3fe8306f68f6131c"="0x49000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E322E302E3937373136352D375F6E65757472616C5F4C445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\f7beb164ed6..dad66ce62d9_31bf3856ad364e35_6.1.7600.16481_0f2b2670ed3e4cf4] "p!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.1.0.977165-_096376fa481c681e"="0x4A000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E312E302E3937373136352D31305F6E65757472616C5F47445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\f7beb164ed6..dad66ce62d9_31bf3856ad364e35_6.1.7600.16481_0f2b2670ed3e4cf4] "i!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.1.0.977165-_096376fa481c681e"="0x4A000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E312E302E3937373136352D31305F6E65757472616C5F47445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\f7beb164ed6..dad66ce62d9_31bf3856ad364e35_6.1.7600.16481_0f2b2670ed3e4cf4] "p!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.2.0.977165-_eb59ed1a0bb1deef"="0x4A000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E322E302E3937373136352D31305F6E65757472616C5F47445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\f7beb164ed6..dad66ce62d9_31bf3856ad364e35_6.1.7600.16481_0f2b2670ed3e4cf4] "i!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.2.0.977165-_eb59ed1a0bb1deef"="0x4A000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E322E302E3937373136352D31305F6E65757472616C5F47445232" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ApplicabilityEvaluationCache\Package_for_KB977165~31bf3856ad364e35~x86~~6.1.1.0] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ApplicabilityEvaluationCache\Package_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_0.0.0.0_none_f8eaf96b94e412f9] "Package_2_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0.977165-9_neutral_LDR"="6.1.7600.20591@2" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_0.0.0.0_none_f8eaf96b94e412f9] "Package_2_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0.977165-10_neutral_GDR"="6.1.7600.16481@2" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-kernel32_31bf3856ad364e35_0.0.0.0_none_b797daee9e75c4e4] "Package_2_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0.977165-7_neutral_LDR"="6.1.7600.20591@2" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-kernel32_31bf3856ad364e35_0.0.0.0_none_b797daee9e75c4e4] "Package_2_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0.977165-8_neutral_GDR"="6.1.7600.16481@2" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_900a574dfc4d4e9e] "Package_2_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0.977165-5_neutral_LDR"="6.1.7600.20591@2" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_900a574dfc4d4e9e] "Package_2_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0.977165-6_neutral_GDR"="6.1.7600.16481@2" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~0.0.0.0] "Package_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0"="2" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~0.0.0.0] "Package_for_KB977165_RTM~31bf3856ad364e35~x86~~6.1.2.0"="2" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~0.0.0.0] "Package_2_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0"="2" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-WinPE-Package~31bf3856ad364e35~x86~~0.0.0.0] "Package_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0"="2" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-WinPE-Package~31bf3856ad364e35~x86~~0.0.0.0] "Package_for_KB977165_RTM~31bf3856ad364e35~x86~~6.1.2.0"="2" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_2_for_KB977165~31bf3856ad364e35~x86~~0.0.0.0] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_2_for_KB977165~31bf3856ad364e35~x86~~0.0.0.0] "Package_2_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_for_KB977165_RTM~31bf3856ad364e35~x86~~0.0.0.0] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_for_KB977165_RTM~31bf3856ad364e35~x86~~0.0.0.0] "Package_for_KB977165_RTM~31bf3856ad364e35~x86~~6.1.2.0"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_for_KB977165~31bf3856ad364e35~x86~~0.0.0.0] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_for_KB977165~31bf3856ad364e35~x86~~0.0.0.0] "Package_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_2_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_2_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0] "InstallName"="Package_2_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0.mum" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_2_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0\Owners] "Package_for_KB977165_RTM~31bf3856ad364e35~x86~~6.1.2.0"="196720" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB977165_RTM~31bf3856ad364e35~x86~~6.1.2.0] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB977165_RTM~31bf3856ad364e35~x86~~6.1.2.0] "InstallName"="Package_for_KB977165_RTM~31bf3856ad364e35~x86~~6.1.2.0.mum" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB977165_RTM~31bf3856ad364e35~x86~~6.1.2.0\Owners] "Package_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0"="196720" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0\Owners] "Package_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0"="131184" ====== End of Search ======
Hi, ran the 32 bit version, since mine is a 32-Bit and here is the log. Please let me know with your findings. Thanks. Farbar Recovery Scan Tool (x86) Version: 12-06-2017 Ran by DR (13-06-2017 14:18:39) Running from C:\Users\xxxx\Downloads Boot Mode: Normal ================== Search Registry: "KB977165" =========== [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\186a3b50cab..898164d7eb2_31bf3856ad364e35_6.1.7600.16481_ff1c4ae7b5a097cf] "p!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.1.0.977165-_b216274fe702de73"="0x49000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E312E302E3937373136352D385F6E65757472616C5F47445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\186a3b50cab..898164d7eb2_31bf3856ad364e35_6.1.7600.16481_ff1c4ae7b5a097cf] "i!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.1.0.977165-_b216274fe702de73"="0x49000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E312E302E3937373136352D385F6E65757472616C5F47445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\186a3b50cab..898164d7eb2_31bf3856ad364e35_6.1.7600.16481_ff1c4ae7b5a097cf] "p!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.2.0.977165-_93d87a7aeb0da362"="0x49000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E322E302E3937373136352D385F6E65757472616C5F47445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\186a3b50cab..898164d7eb2_31bf3856ad364e35_6.1.7600.16481_ff1c4ae7b5a097cf] "i!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.2.0.977165-_93d87a7aeb0da362"="0x49000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E322E302E3937373136352D385F6E65757472616C5F47445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\1922733cda7..1a48609921b_31bf3856ad364e35_6.1.7600.20591_7aab541493daaae4] "p!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.1.0.977165-_0606716f691a6e5f"="0x49000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E312E302E3937373136352D395F6E65757472616C5F4C445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\1922733cda7..1a48609921b_31bf3856ad364e35_6.1.7600.20591_7aab541493daaae4] "p!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.2.0.977165-_e7c8c49a6d25334e"="0x49000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E322E302E3937373136352D395F6E65757472616C5F4C445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\344c8bf5634..01edcc8f759_31bf3856ad364e35_6.1.7600.20591_6dfbdaffa17e5a54] "p!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.1.0.977165-_b645464060bc2dfb"="0x49000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E312E302E3937373136352D355F6E65757472616C5F4C445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\344c8bf5634..01edcc8f759_31bf3856ad364e35_6.1.7600.20591_6dfbdaffa17e5a54] "p!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.2.0.977165-_9807996b64c6f2ea"="0x49000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E322E302E3937373136352D355F6E65757472616C5F4C445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\3b62895240e..953a1c747fb_31bf3856ad364e35_6.1.7600.16481_4cc1e1bae09e3a35] "p!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.1.0.977165-_0a359324e2d3be41"="0x49000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E312E302E3937373136352D365F6E65757472616C5F47445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\3b62895240e..953a1c747fb_31bf3856ad364e35_6.1.7600.16481_4cc1e1bae09e3a35] "i!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.1.0.977165-_0a359324e2d3be41"="0x49000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E312E302E3937373136352D365F6E65757472616C5F47445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\3b62895240e..953a1c747fb_31bf3856ad364e35_6.1.7600.16481_4cc1e1bae09e3a35] "p!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.2.0.977165-_ebf7e64fe6de8330"="0x49000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E322E302E3937373136352D365F6E65757472616C5F47445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\3b62895240e..953a1c747fb_31bf3856ad364e35_6.1.7600.16481_4cc1e1bae09e3a35] "i!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.2.0.977165-_ebf7e64fe6de8330"="0x49000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E322E302E3937373136352D365F6E65757472616C5F47445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\a53281fb1b9..c6624262557_31bf3856ad364e35_6.1.7600.20591_7e385fb5040d8bd8] "p!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.1.0.977165-_5e25dd4464eb4e2d"="0x49000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E312E302E3937373136352D375F6E65757472616C5F4C445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\a53281fb1b9..c6624262557_31bf3856ad364e35_6.1.7600.20591_7e385fb5040d8bd8] "p!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.2.0.977165-_3fe8306f68f6131c"="0x49000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E322E302E3937373136352D375F6E65757472616C5F4C445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\f7beb164ed6..dad66ce62d9_31bf3856ad364e35_6.1.7600.16481_0f2b2670ed3e4cf4] "p!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.1.0.977165-_096376fa481c681e"="0x4A000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E312E302E3937373136352D31305F6E65757472616C5F47445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\f7beb164ed6..dad66ce62d9_31bf3856ad364e35_6.1.7600.16481_0f2b2670ed3e4cf4] "i!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.1.0.977165-_096376fa481c681e"="0x4A000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E312E302E3937373136352D31305F6E65757472616C5F47445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\f7beb164ed6..dad66ce62d9_31bf3856ad364e35_6.1.7600.16481_0f2b2670ed3e4cf4] "p!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.2.0.977165-_eb59ed1a0bb1deef"="0x4A000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E322E302E3937373136352D31305F6E65757472616C5F47445232" [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\f7beb164ed6..dad66ce62d9_31bf3856ad364e35_6.1.7600.16481_0f2b2670ed3e4cf4] "i!CBS_package_2_for_kb977165~31bf3856ad364e35~x86~~6.1.2.0.977165-_eb59ed1a0bb1deef"="0x4A000000010000005061636B6167655F325F666F725F4B423937373136357E333162663338353661643336346533357E7838367E7E362E312E322E302E3937373136352D31305F6E65757472616C5F47445232" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ApplicabilityEvaluationCache\Package_for_KB977165~31bf3856ad364e35~x86~~6.1.1.0] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ApplicabilityEvaluationCache\Package_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_0.0.0.0_none_f8eaf96b94e412f9] "Package_2_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0.977165-9_neutral_LDR"="6.1.7600.20591@2" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_0.0.0.0_none_f8eaf96b94e412f9] "Package_2_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0.977165-10_neutral_GDR"="6.1.7600.16481@2" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-kernel32_31bf3856ad364e35_0.0.0.0_none_b797daee9e75c4e4] "Package_2_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0.977165-7_neutral_LDR"="6.1.7600.20591@2" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-kernel32_31bf3856ad364e35_0.0.0.0_none_b797daee9e75c4e4] "Package_2_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0.977165-8_neutral_GDR"="6.1.7600.16481@2" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_900a574dfc4d4e9e] "Package_2_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0.977165-5_neutral_LDR"="6.1.7600.20591@2" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_900a574dfc4d4e9e] "Package_2_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0.977165-6_neutral_GDR"="6.1.7600.16481@2" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~0.0.0.0] "Package_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0"="2" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~0.0.0.0] "Package_for_KB977165_RTM~31bf3856ad364e35~x86~~6.1.2.0"="2" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~0.0.0.0] "Package_2_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0"="2" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-WinPE-Package~31bf3856ad364e35~x86~~0.0.0.0] "Package_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0"="2" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-WinPE-Package~31bf3856ad364e35~x86~~0.0.0.0] "Package_for_KB977165_RTM~31bf3856ad364e35~x86~~6.1.2.0"="2" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_2_for_KB977165~31bf3856ad364e35~x86~~0.0.0.0] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_2_for_KB977165~31bf3856ad364e35~x86~~0.0.0.0] "Package_2_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_for_KB977165_RTM~31bf3856ad364e35~x86~~0.0.0.0] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_for_KB977165_RTM~31bf3856ad364e35~x86~~0.0.0.0] "Package_for_KB977165_RTM~31bf3856ad364e35~x86~~6.1.2.0"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_for_KB977165~31bf3856ad364e35~x86~~0.0.0.0] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_for_KB977165~31bf3856ad364e35~x86~~0.0.0.0] "Package_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0"="0" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_2_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_2_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0] "InstallName"="Package_2_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0.mum" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_2_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0\Owners] "Package_for_KB977165_RTM~31bf3856ad364e35~x86~~6.1.2.0"="196720" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB977165_RTM~31bf3856ad364e35~x86~~6.1.2.0] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB977165_RTM~31bf3856ad364e35~x86~~6.1.2.0] "InstallName"="Package_for_KB977165_RTM~31bf3856ad364e35~x86~~6.1.2.0.mum" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB977165_RTM~31bf3856ad364e35~x86~~6.1.2.0\Owners] "Package_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0"="196720" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0\Owners] "Package_for_KB977165~31bf3856ad364e35~x86~~6.1.2.0"="131184" ====== End of Search ======