Re: [Win7SP1 x64] Unable to install Windows Updates. WU error code 0x80070643.
Aloha Brian,
I finally got the chance to look at the customer's system. He's happy because he can once again use Quicken and TurboTax. But there are still issues with Windows Update related to .Net Framework.
When WU checks for updates, it finds 1 important update - KB4041083 2017-09 Security and Quality Rollup for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7 on Windows 7. Trying to install this update fails with return code FF. But, what's strange is that when you look at the WU History, it shows this update being successfully installed on 9/30 (see screen shot).
I've included WindowsUpdate.log, CBS.log and a few screen shots. I did not run collect.exe as the vslogs.zip file that gets generated is corrupted (verified the corruption is in the file located in %temp%. Is there another version of collect.ext that might not generate the corrupted .zip file?
I will also talk with my client in the morning. I'll be there in 2 weeks and now that he can use Quicken and TurboTax again, I'm guessing he will be willing to wait for me to get there and do the repair install. I'll update you after I talk with him.
Again, mahalo nui loa for your assistance,
Harry Z
2017-09 Security and Quality Rollup for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7 on Windows 7 ( |