[SOLVED] [Win7] Loop - Restart your computer to install important updates

Avinash · Jan 30, 2017

Hi there,

I'm also facing the endless loop issue of "Restart your computer to install important updates" on Windows7. I tried a lot ways searching through various forums/blogs but none of them could resolve. I'm happy to find that the similar issues are easily solved on Sysnative forum. I ran the SFCFix.exe and following is the report it created.

SFCFix version 3.0.0.0 by niemiro.

Start time: 2017-01-30 09:44:41.124

Microsoft Windows 7 Service Pack 1 - amd64

Not using a script file.

AutoAnalysis::

SUMMARY: No corruptions were detected.

AutoAnalysis:: directive completed successfully.

Successfully processed all directives.

SFCFix version 3.0.0.0 by niemiro has completed.

Currently storing 0 datablocks.

Finish time: 2017-01-30 09:45:21.723

----------------------EOF-----------------------

I'll upload the CBS folder shortly using large file uploader. I request you please look into my issue and resolve it. Thanks in advance!

-Avinash.

Avinash · Jan 31, 2017

Re: Win7 Loop - Restart your computer to install important updates

I hope that CBS folder got uploaded and is available to you! Following is the content of SFCFix.txt file.

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-01-31 15:21:31.506
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Avinash\Desktop\SFCFixScript.txt [3]

Collect:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-01-31 15:28:24.876
Script hash: zyFfBWbS3fxgTqdEHaWo9HHm8G4WJRx4eoZYPA0zvak=
----------------------EOF-----------------------

BrianDrab · Feb 7, 2017

Re: Win7 Loop - Restart your computer to install important updates

Welcome to Sysnative and sorry for the delay. Do you still require assistance?

Avinash · Feb 7, 2017

Re: Win7 Loop - Restart your computer to install important updates

Hi BrianDrab! No problem, thanks for the response. Yes, I still need assistance.

Avinash.

BrianDrab · Feb 8, 2017

Re: Win7 Loop - Restart your computer to install important updates

OK, please start with the following.

1. Click your start button and type cmd in the search box.
2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears.
3. Copy/Paste the following into the command-prompt window and hit enter.
reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /s >1.txt && notepad 1.txt

4. Notepad will open showing the WU info. Can you copy and paste this into your next reply?

Avinash · Feb 8, 2017

Re: Win7 Loop - Restart your computer to install important updates

Hi Brian, here is the content of the notepad file.
Thanks!

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate

SusClientId REG_SZ 03a075bf-86ca-4d04-b5a0-35466ec70c10

SusClientIdValidation REG_BINARY 06022800300E5400570030004E0034003200480037003500350030003800350034003400470031003100300033002E004800430036004B005900320032002E0043004E003400380036003400330034003900310030003800320031002E004800430036004B00590032003200

LastRestorePointSetTime REG_SZ 2017-02-05 16:04:36

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update

ElevateNonAdmins REG_DWORD 0x1

NextSqmReportTime REG_SZ 2017-02-10 04:52:24

FeaturedUpdatesNotificationSeqNum REG_DWORD 0x945

FeaturedUpdatesNotificationSeqNumGenTime REG_SZ 2017-01-28 04:31:38

AUOptions REG_DWORD 0x2

ScheduledInstallDay REG_DWORD 0x0

ScheduledInstallTime REG_DWORD 0x3

IncludeRecommendedUpdates REG_DWORD 0x1

ActionCenterLastPossibleRestartNotification REG_SZ 2015-03-25 21:30:00

OSUpgradePendingReboot REG_DWORD 0x1

EnableFeaturedSoftware REG_DWORD 0x1

NextDetectionTime REG_SZ 2017-02-09 03:40:18

NextFeaturedUpdatesNotificationTime REG_SZ 2017-01-02 10:53:35

BalloonTime REG_SZ 2017-01-30 12:07:14

BalloonType REG_DWORD 0x6

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Detect

LastError REG_DWORD 0x0

LastSuccessTime REG_SZ 2017-02-08 06:46:44

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\UAS

UpdateCount REG_DWORD 0x0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade

AllowOSUpgrade REG_DWORD 0x0

ReservationsAllowed REG_DWORD 0x0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade\State

OSUpgradeState REG_DWORD 0x1

OSUpgradeStateTimeStamp REG_SZ 2015-08-02 12:11:46

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting

BatchFlushAge REG_DWORD 0x247

SamplingValue2 REG_DWORD 0x37d

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\EventCache

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\RebootWatch

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services

DefaultService REG_SZ 7971f918-a847-4430-9279-4a52d1efe18d

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\7971f918-a847-4430-9279-4a52d1efe18d

AuthorizationCab REG_SZ authcab.cab

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\Pending

ValidatedPreWsus3RegistrationRequests REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup

SelfUpdateStatus REG_DWORD 0x0

SelfupdateUnmanaged REG_DWORD 0x1

ServerId REG_SZ 9482f4b4-e343-43b6-b170-9a65bc822c77

SetupHandlerUpdateId REG_SZ 61ca813a-7585-442e-a66b-b0d15ce6bdc0

UpdateSessionId REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results\SelfUpdate

LastSuccessTime REG_SZ 2015-03-25 03:09:25

RebootFailCount REG_DWORD 0x0

LastError REG_DWORD 0x0

BrianDrab · Feb 9, 2017

Re: Win7 Loop - Restart your computer to install important updates

This should fix you up.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
Download the file below, SFCScript.txt, and save this to your Desktop.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Avinash · Feb 10, 2017

Re: Win7 Loop - Restart your computer to install important updates

Brian, I followed your instructions. In the text file, I found "failed to complete successfully" for one of the three items. I just repeated the process and all of them executed successfully. Following is the content of SFCFix.txt file. Now I see "Download and Install updates for your computer" in Windows Update window. Hope I'm out of the loop. Your tools are super simple and solutions work awesome. Thanks a lot for the help. One more thing, I don't want to upgrade to Win10. How can I stop windows update from downloading or installing any updates related W10?

SFCFix version 3.0.0.0 by niemiro.

Start time: 2017-02-10 10:22:49.187

Microsoft Windows 7 Service Pack 1 - amd64

Using .txt script file at C:\Users\Avinash\Desktop\SFCScript.txt [1]

RegistryScript::

Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update.

Successfully deleted registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update.

RegistryScript:: directive completed successfully.

Successfully processed all directives.

SFCFix version 3.0.0.0 by niemiro has completed.

Currently storing 2 datablocks.

Finish time: 2017-02-10 10:22:49.218

Script hash: vygNwPGEbuf7ax4r4PQ3Orn5Te4Tu0ODgIsBwsyvrTM=

----------------------EOF-----------------------

BrianDrab · Feb 10, 2017

Re: Win7 Loop - Restart your computer to install important updates

You are all set. The free upgrade offer for Windows 10 has expired so you don't need to worry about that. Take care.

Avinash · Feb 11, 2017

Re: Win7 Loop - Restart your computer to install important updates

Thanks Brian! But Windows10 problem is still there. I downloaded and installed all the updates and I see this. What is to be done now?

Avinash · Feb 11, 2017

Re: Win7 Loop - Restart your computer to install important updates

I just restarted my computer without responding to Windows Upgrade window. It installed updates. After restarting, I checked Windows Update and I guess I'm back in the loop. I see "Restart your computer to install important updates".

Need your help again BrianDrab!

BrianDrab · Feb 11, 2017

Re: Win7 Loop - Restart your computer to install important updates

Which Antivirus Software are you using on your machine?

The following update should remove all the Windows 10 Upgrade software.
Download Update for Windows 7 for x64-based Systems (KB3184143) from Official Microsoft Download Center

Avinash · Feb 12, 2017

Re: Win7 Loop - Restart your computer to install important updates

Hi Brian, I'm using MS Security Essentials. I tried to install above update but it says that the it is already installed.

BrianDrab · Feb 12, 2017

Re: Win7 Loop - Restart your computer to install important updates

OK, please do the following.

Remove Update Manually
1. Click on the Start

button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, press enter
wusa /uninstall /KB:3184143

4. Let me know if it says it was successful or if there are any errors.

Avinash · Feb 12, 2017

Re: Win7 Loop - Restart your computer to install important updates

I just did that. No errors, it got uninstalled and system rebooted.

BrianDrab · Feb 12, 2017

Re: Win7 Loop - Restart your computer to install important updates

Good. Now re-install the update.

The following update should remove all the Windows 10 Upgrade software.
Download Update for Windows 7 for x64-based Systems (KB3184143) from Official Microsoft Download Center

bonnyjean · Feb 12, 2017

Re: Win7 Loop - Restart your computer to install important updates

Brian,

This is bonnyjean a new member and I am not sure I am doing this right but I do have the same problem you have just solved. Windows Update constantly asks for a restart because of open files being used. I believe I have narrowed the problem down to this issue that Avinash had.

I see the Registry Key that was discussed that says "RequiresReboot" at the end of the key and following instructions I read in another forum I deleted just the word "RequiresReboot" and went to Windows Update and was able check for available updates and install 2. After a reboot it put the "RequiresReboot" back in the registry at the end of that Key. How can I get rid of it permanently and is this the right thing to do?

Will you be able to help me?

Bonnyjean

BrianDrab · Feb 12, 2017

Re: Win7 Loop - Restart your computer to install important updates

You need to start your own thread and one of us would be happy to assist.

bonnyjean · Feb 12, 2017

Re: Win7 Loop - Restart your computer to install important updates

How do I start a new thread?

bonnyjean

Avinash · Feb 12, 2017

Re: Win7 Loop - Restart your computer to install important updates

BrianDrab said:
Good. Now re-install the update.

The following update should remove all the Windows 10 Upgrade software.
Download Update for Windows 7 for x64-based Systems (KB3184143) from Official Microsoft Download Center

It got successfully installed. After rebooting, I just checked Windows Update. Its still the same "Restart your computer to install important updates"

Avinash.

[SOLVED] [Win7] Loop - Restart your computer to install important updates

Member

Member

Emeritus

Member

Emeritus

Member

Emeritus

Attachments

Member

Emeritus

Member

Member

Emeritus

Member

Emeritus

Member

Emeritus

Member

Emeritus

Member

Member