Thanks for looking in and helping with this one guys :thumbsup2: I think I'm awake now.
Some background, the owner is something of a technophobe and popups about updating anything seem to send him into something of a panic, I'd tried to keep the notebook simple as he would normally only visit a very small number of regular sites each day. He's recently become a convert of Skype ... which I think was the conduit for this problem.
It's looking like an infection behind all this now; JCGriff2 picked up on the odd drivers, the MpKs* driver is likely to be MSE - could the USB link mean that malware tried to take over the webcam?
As to other possible USB device involvement, there's a wireless mouse, an SD card reader that's rarely, if ever, used and a possibility that the internal wireless card is connected internally via USB.
I should be able to gain access to the machine later today for an hour or so, I'll concentrate on the malware side of things then, if I can keep it longer, I may be able to fully update drivers, etc. as well. Then I need to figure out a simple, regular maintenance procedure for him to follow.
I hope Corrine will be around in ~ 10 hours time, I may need her expertise :rose: