Vista 32-bit on AMD 64 HP s3200n - SP1 says installed but keeps offering it

[LilBambi]

I am driving myself nuts! I hadn't booted my Vista side of my Linux computer for a long time - Mostly because I hate Vista. I was going to just install it to use with my scanner OFFLINE. So it wasn't really pressing to get the updates. I have had it for 1-2 yrs.

It is a hand me down machine from a friend that had a totally hosed Windows system on it previously. I nuked it and created two partitions on it with a very nice windows utility CD because the folks told me they had viruses and other issues with malware on the system as well.

After that, I installed Windows from the recovery partition (this was after after splitting the drive into two different partitions (one for Linux and this one that has 43.8GB free on a 68.3GB partition. I let the recovery partition software format the partition).

So I didn't have it on the network at all at that time.

Yesterday, I put it online, and went and got all the Windows updates, over 100 of them, then changed to Microsoft Updates and got those, in addition, I got all the updated drivers from HP or this HP Slimline s3200n Desktop computer from here. I have downloaded the Hot Fixes from that site but I was not having issues with those items so I haven't installed those yet.


The first time I went looking for a solution to a previous issue with the first attempt to update SP1, and it resulted in a Microsoft Fix It but nothing changed. I can't remember for sure if that stopped the original error: Error code 0x80000FFFF when you download updates on a Windows Vista-based computer by using Windows Update or Microsoft Update. I guess that must have stopped the error, but didn't fix the problem?

So, I keep having the same problem. I have looked and it would appear it may be some sort of driver issue maybe, but I don't know. The fix for others that I found was for a laptop and an IBM driver update related to a larger hard drive. I have not changed out the hard drive on this computer, and I did look for updated WD drive updates and there were none. However, In the updated drivers on HP's site for this Slimline s3200n Desktop, it had an update for: SATA motherboard driver, as well as the NVIDIA GeForce 6150SE nForce 430 video card, Realtk HD Audio sound card, the nForce network card, Lite On USB Wireless 802.11 b/g card, enhanced keyboard, Conexant PCI Soft Modem Driver, and a BIOS update to v5.18.

So, as far as what it has been doing:

As I say, It has all those updates I spoke about earlier, and it offers the SP1. It then very quickly says it's updated successfully to SP1 (not likely since it should be close to an hour to do this) and the Windows Update list log says 'successful'.

Within a couple minutes, it offers it again! Wash. Repeat. Wash Repeat.

I have used the Action Center to try to find an answer (had no fixes for anything it found), I have done searches on Google, but haven't found the solution. There were no error messages. It thinks it succeeds every time!

I can't install SP2 if SP1 doesn't install and I am in a Catch 22.

I talked to Corrine (forgot about the Microsoft Fix It that I originally got when I was talking to Corrine). Corrine had me download the System Update Readiness Tool. I have attached the C:\Windows\Logs\CBS\CheckSUR.persist.log to this posting, since she thought Richard might want to look at that.

But it is so short, I will post it here too:

=================================
Checking System Update Readiness.
Binary Version 6.0.6002.22574
Package Version 19.0
2013-07-07 18:58

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 505
No errors detected

Looks all innocent doesn't it! Doesn't look like it has any real results there under the topics. Should it have had more in the results?

NOTE: SP1 is NOT in the Uninstall Programs list either.

Thanks for any help on this!!

Where next?

 

[LilBambi]

Here's the results of sfc /scannow

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>

 

[LilBambi]

Attached find the Echo.zip with results from John's Windows7_Vista_jcgriff2 folder from the BSOD collection script, and the PERFMON html zip file (I named it hp_s3200n.html and zipped it up.

 

[LilBambi]

· OS - Vista
· x86 (32-bit)
· What was original installed OS on system? - same
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? YES
· Age of system (hardware) - released 2007 (6 yrs)
· Age of OS installation - have you re-installed the OS? - 1-2 yrs and didn't see the Internet till yesterday. - Yes reinstalled with the recovery partition.

· CPU - AMD Athlon 64 X2 4800+
· Video Card - Integrated graphics using nVidia GeForce 6150SE
· MotherBoard: M2N61-AR (Acacia)
· Power Supply - brand & wattage (if laptop, skip this one) - HP 160W power supply
· System Manufacturer: HP
· Exact model number: Pavilion Slimline s3200n

 

[LilBambi]

OK hope that helps some. Will be back in the morning to give you all time to do your magic.

Thanks again!

 

[LilBambi]

Here's the Full CBS.zip too in case you need it.

 

[LilBambi]

Just saw I answered one of the questions as a single question and it was two!

Is the OS an OEM version (came pre-installed on system) YES (I did reinstall it using the recovery partition).

 

[niemiro]

Hello :)

Thank you for such a detailed first set of posts. It really helps :)

First, does the following file exist? C:\Windows\winsxs\Pending.xml

Then, please start an Elevated Command Prompt: How to start an Elevated Command Prompt in Windows 7 and Vista

and copy and paste in the following:
fsutil resource setautoreset true %systemdrive%\

attrib -r -s -h %SystemRoot%\System32\Config\TxR\*
del %SystemRoot%\System32\Config\TxR\*

attrib -r -s -h %SystemRoot%\System32\SMI\Store\Machine\*
del %SystemRoot%\System32\SMI\Store\Machine\*.tm*
del %SystemRoot%\System32\SMI\Store\Machine\*.blf
del %SystemRoot%\System32\SMI\Store\Machine\*.regtrans-ms

and press enter after the final line if necessary.

If you are asked if you are sure, type Y and press enter.

Then please run the following Fix-It in Aggressive Mode: You receive a "0x80070002" or "0x80070003" error code after you download an update from Windows Update, from Microsoft Update, or from Windows Server Update Services

Finally, reboot your computer and re-try Windows Update/SP1. Please let me know whether this resolves your problem.

Thank you!

Richard

 

[LilBambi]

First, does the following file exist? C:\Windows\winsxs\Pending.xml

No, that file does not exist. There is a cleanup.xml but no Pending.xml. Only two files in that folder. The rest are the folders.

Working on the other items. Will post back shortly.

 

[LilBambi]

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>fsutil resource setautoreset true %systemdrive%\
The operation completed successfully.

C:\Windows\system32>attrib -r -s -h %SystemRoot%\System32\Config\TxR\*

C:\Windows\system32>del %SystemRoot%\System32\Config\TxR\*
C:\Windows\System32\Config\TxR\*, Are you sure (Y/N)? y
C:\Windows\System32\Config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.0.regt
rans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.1.regt
rans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.2.regt
rans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101A}.TxR.3.regt
rans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.blf
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TM.blf
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000001.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000002.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000003.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000004.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000005.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000006.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000007.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000008.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000009.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000010.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000011.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000012.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000013.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000014.regtrans-ms
The process cannot access the file because it is being used by another process.

C:\Windows\system32>attrib -r -s -h %SystemRoot%\System32\SMI\Store\Machine\*

C:\Windows\system32>del %SystemRoot%\System32\SMI\Store\Machine\*.tm*

C:\Windows\system32>del %SystemRoot%\System32\SMI\Store\Machine\*.blf
Could Not Find C:\Windows\System32\SMI\Store\Machine\*.blf

C:\Windows\system32>del %SystemRoot%\System32\SMI\Store\Machine\*.regtrans-ms
Could Not Find C:\Windows\System32\SMI\Store\Machine\*.regtrans-ms

Running the Fix It. Back soon.

 

[niemiro]

First, does the following file exist? C:\Windows\winsxs\Pending.xml

No, that file does not exist. There is a cleanup.xml but no Pending.xml. Only two files in that folder. The rest are the folders.

Working on the other items. Will post back shortly.

Thank you :)

When you get a chance, please zip up & upload cleanup.xml.

Richard

 

[LilBambi]

First, does the following file exist? C:\Windows\winsxs\Pending.xml

No, that file does not exist. There is a cleanup.xml but no Pending.xml. Only two files in that folder. The rest are the folders.

Working on the other items. Will post back shortly.

Thank you :)

When you get a chance, please zip up & upload cleanup.xml.

Richard

OK, did the Fix It with agressive and rebooted. When came up, updated MSE, which failed for some reason after like three updates in a row it downloaded and installed. Then decided to just uninstall MSE till we got this working.

Tried the Windows Updates; two of them: SP1 and Windows Defender update. SP1 went in less than a minute again, and then Windows Defender update succeeded.

Attached find the clean.zip of clean.xml (unfortunately I didn't see this till I had already run everything). But it's the current clean.xml.

I have some captures of the images of when I was trying to update SP1 but I bet you have seen them before. So I will just post the last two which says it succeeded (after both updates - the only one of which apparently really installed was Windows Defender), and then immediately is prompting for SP1 again.

Do you think I should run the Fix It and your elevated commandline items again now that it doesn't have MSE installed and just go to try updates upon coming back from the reboot?

 

[LilBambi]

Sorry for the out of order update to MSE. Hope that didn't throw it all off.

 

[LilBambi]

While I wait, I will go ahead and run the Fix It and your commandline items again and reboot and try to update SP1 again.

 

[LilBambi]

I rebooted, then ran your commandline items. Here's the result again:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>fsutil resource setautoreset true %systemdrive%\
The operation completed successfully.

C:\Windows\system32>
C:\Windows\system32>attrib -r -s -h %SystemRoot%\System32\Config\TxR\*

C:\Windows\system32>del %SystemRoot%\System32\Config\TxR\*
C:\Windows\System32\Config\TxR\*, Are you sure (Y/N)? y
C:\Windows\System32\Config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.0.regt
rans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.1.regt
rans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.2.regt
rans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101A}.TxR.3.regt
rans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.blf
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TM.blf
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000001.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000002.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000003.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000004.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000005.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000006.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000007.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000008.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000009.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000010.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000011.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000012.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000013.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContaine
r00000000000000000014.regtrans-ms
The process cannot access the file because it is being used by another process.

C:\Windows\system32>

Now will run the Fix It aggressively and reboot again.

 

[niemiro]

Hello again :)

Don't worry, the MSE thing won't have caused any problems.

The bad news is that this problem isn't yet very well understood. I am still trying to build up and idea of what's going on and what causes this problem, and have not yet come up with a satisfactory solution over the few threads I've taken on. My current suspicions are that it is related to servicing stack prerequisite troubles. And you certainly had those on your system, and they are what I am currentl attributing to the root cause of your current issues - but I haven't got enough data points or information yet to be sure of anything.

The good news are that your prerequisite issues are now sorted (presumably when the error code went away) [some people I've had with this error have ongoing prerequisite issues, and I don't yet have a solution for them either, but as with all the rare error codes, I'm continuing to research]

Can I please suggest trying the .iso standalone package for SP1?

Richard

 

[LilBambi]

Thanks for explaining where we are. It is good to know I am not alone in this...I think. On the other hand, I wouldn't wish this on anyone.

I have done what I said, and here's some images of that. Please note the last one with the snapshot of clean.xml. Note the last time it was updated.

 

[LilBambi]

I am beginning to wonder if this is in part due to HP using a 32-bit version of Vista on a 64-bit AMD system.

I noticed that when MSE failed, it seemed to be getting the 64-bit version of the engine or defs for the 32-bit OS.... is that normal?

 

[LilBambi]

That shouldn't be a problem for SP1 though?

 

[LilBambi]

Yes, you can suggest the manual SP1, but I won't be able to do that til after the 22nd of this month when our Verizon Wirelss rolls over to the next month. Because of this system, I have already used up 50% of our 14GB monthly allotment. Sigh...