Various BSOD on Asrock Win7 x64 build

doveman · May 9, 2013

I should say at the start that I'd originally installed this Win7 x64 on a Biostar board which then died on me, so rather than start from scratch I used a workaround that has served me well before to reset the SATA drivers, etc and transfer it to the Asrock board before reinstalling the correct drivers, reactivating, etc.

So it may be that you're going to advise me to just start from scratch again and if so, fair enough but obviously if I can fix this and avoid that I'd like to.

Anyway, first BSOD happened when I was launching some program or other and referred to NTFS.sys. The second happened when installing/updating ATI Catalyst from 11.11 to 13.4 (it actually was only installing the HDMI Audio driver and Vision Control as the machine is only using onboard HD4250 IGP so the display driver, etc could not be updated) and referred to ATIxxxx.sys).

I'm also getting a lot of refusals trying to delete/overwrite files/folders in both C:\Program Files (maybe (x86) and D:\Downloads, with the errors telling me I don't have permission, despite using an Admin account with UAC disabled and Security showing that Administrators have full access rights to said folders. The files seem to get deleted eventually but something's obviously wrong.

I'll collect the files as requested here https://www.sysnative.com/forums/bs...g-instructions-windows-8-7-windows-vista.html in the meantime.

Specs are:
Athlon II X4 630
HD4250 IGP (sharing 512MB of the 4GB DDR3 RAM)
Asrock 880GMH/US3
Seasonic G360 PSU

doveman · May 9, 2013

Here's the files.

usasma · May 9, 2013

Only 137 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Haven't seen any RamDisk's recently. I'm uncertain if this is compatible with Win7 (and it appears that it's unused). Either remove it from your system - or ensure that it's Win7 compatible.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): ~~DuplexSecure - FAQ~~ Link broken as of 21 Jul 2012
New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disc-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.

Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.

Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

mv2.sys Wed Feb 6 16:02:40 2008 (47AA2070)
UltraVnc miniport driver2
http://www.carrona.org/drivers/driver.php?id=mv2.sys

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

In case this is a hardware problem, you can get a head start by running these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there.

Analysis:
The following is for informational purposes only.

Code:

**************************Thu May  9 19:16:12.973 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\051013-39437-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:0 days 0:06:20.206
*** WARNING: Unable to verify timestamp for AtihdW76.sys
*** ERROR: Module load completed but symbols could not be loaded for AtihdW76.sys
Probably caused by :AtihdW76.sys ( AtihdW76+4446 )
BugCheck 1000007E, {ffffffffc0000005, fffff880071dd446, fffff880031c47e8, fffff880031c4040}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff880071dd446, The address that the exception occurred at
Arg3: fffff880031c47e8, Exception Record Address
Arg4: fffff880031c4040, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID: X64_0x7E_AtihdW76+4446
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
  BIOS Version                  P1.70
  BIOS Release Date             10/19/2011
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Apr 11 19:31:15.857 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\041213-58640-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:0 days 1:08:58.480
Probably caused by :Ntfs.sys ( Ntfs! ?? ::NNGAKEGL::`string'+609f )
BugCheck D1, {fffff88001315e84, 2, 8, fffff88001315e84}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments: 
Arg1: fffff88001315e84, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: fffff88001315e84, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_Ntfs!_??_::NNGAKEGL::_string_+609f
  Manufacturer                  To Be Filled By O.E.M.
  Product Name                  To Be Filled By O.E.M.
  BIOS Version                  P1.70
  BIOS Release Date             10/19/2011
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

**************************Thu May  9 19:16:12.973 2013 (UTC - 4:00)**************************
mv2.sys                     Wed Feb  6 16:02:40 2008 (47AA2070)
amdiox64.sys                Thu Feb 18 10:17:53 2010 (4B7D5A21)
AtiPcie64.sys               Wed Mar 10 09:33:45 2010 (4B97ADC9)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
npf.sys                     Fri Jun 25 12:50:58 2010 (4C24DE72)
cpuz135_x64.sys             Tue Nov  9 08:33:36 2010 (4CD94DB0)
usbfilter.sys               Wed Dec 15 05:34:49 2010 (4D0899C9)
speedfan.sys                Sat Dec 18 06:03:51 2010 (4D0C9517)
AODDriver2.sys              Wed Jun 15 04:38:35 2011 (4DF86F8B)
dvdfab.sys                  Wed Aug 10 23:05:10 2011 (4E4346E6)
RAMDiskVE.sys               Sun Sep 18 18:07:12 2011 (4E766B90)
dtsoftbus01.sys             Mon Oct 17 08:12:30 2011 (4E9C1BAE)
atikmpag.sys                Tue Oct 25 21:21:58 2011 (4EA760B6)
atikmdag.sys                Tue Oct 25 21:59:06 2011 (4EA7696A)
VBoxNetFlt.sys              Fri Nov  4 07:36:56 2011 (4EB3CE58)
VBoxDrv.sys                 Fri Nov  4 07:36:56 2011 (4EB3CE58)
VBoxUSBMon.sys              Fri Nov  4 07:36:57 2011 (4EB3CE59)
VBoxNetAdp.sys              Fri Nov  4 07:36:57 2011 (4EB3CE59)
SbieDrv.sys                 Wed Nov 23 08:17:00 2011 (4ECCF24C)
RTKVHD64.sys                Tue Jun 19 04:50:56 2012 (4FE03D70)
networx.sys                 Thu Jul 12 05:01:07 2012 (4FFE9253)
asmtxhci.sys                Mon Aug 20 08:28:15 2012 (50322D5F)
asmthub3.sys                Mon Aug 20 08:28:29 2012 (50322D6D)
asahci64.sys                Mon Sep 17 07:36:13 2012 (50570B2D)
ISWKL.sys                   Thu Nov 22 09:16:30 2012 (50AE33BE)
vsdatant.sys                Mon Dec 10 16:43:15 2012 (50C65773)
L1C62x64.sys                Fri Dec 14 03:24:46 2012 (50CAE24E)
HWiNFO64A.SYS               Sat Jan 26 07:28:11 2013 (5103CBDB)
AtihdW76.sys                Thu Feb 14 17:11:09 2013 (511D60FD)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Apr 11 19:31:15.857 2013 (UTC - 4:00)**************************
RtHDMIVX.sys                Tue Jun  5 01:45:14 2012 (4FCD9CEA)

doveman · May 9, 2013

usasma said:
Only 137 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Haven't seen any RamDisk's recently. I'm uncertain if this is compatible with Win7 (and it appears that it's unused). Either remove it from your system - or ensure that it's Win7 compatible.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.

Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

mv2.sys Wed Feb 6 16:02:40 2008 (47AA2070)
UltraVnc miniport driver2
http://www.carrona.org/drivers/driver.php?id=mv2.sys

Thanks, I'll uninstall all that stuff and see if it behaves after that. I don't need AMD Overdrive on there anyway. I have Daemon Tools installed on my other two systems without problem but I probably did uninstall the sptd driver on those.

Using DataRAM RAMDisk which I believe is OK for Win7 and is used on my other two systems without problem. Softperfect RAMdisk also works well.

That UltraVNC driver might be causing problems as I seem to recall it has in the past. My other system has the Demoforge Mirage VNC driver which seems to be OK but I can do without it on this system.

No overclock on this system.

By the way, I noticed the time was wrong on the system earlier so synced it, which no doubt explains why the ntfs.sys BSOD is dated April 11 when it actually happened the same day as the AtihdW76.sys BSOD!

writhziden · May 10, 2013

Also, make sure to install genuine Windows. You have a counterfeit ASUS system install attached to a non-ASUS system.

Protect Yourself from Piracy

Further information about pirated software:

Pirated software a shortcut to malware and worse, says IDC report - Techworld.com

How cyber criminals infect victims via P2P with pirated software on Vimeo

Best Wishes!

doveman · May 10, 2013

writhziden said:
Also, make sure to install genuine Windows. You have a counterfeit ASUS system install attached to a non-ASUS system.

Protect Yourself from Piracy

Yeah, no worries, I'll sort that out once I'm sure the hardware is OK as this is the third board I've been through on this build and it's tedious having to phone up and explain and ask for a new code.

After uninstalling everything suggested, I then was getting a BSOD everytime I launched IE, referring to iswkl.sys. I found that was ZoneAlarm taskbar so uninstalled ZA and it doesn't BSOD on launching IE anymore. I'm sure ZA should be OK though, which makes me suspect something else (either hardware or software) might still be borked.

It did a ChkDsk on boot yesterday and found a lot of errors on C: but they mostly seemed to be indexing errors and there were only a few files in the Lost folder after it finished, all of which appeared to be ATI files. I ran into the problem of being unable to delete this folder (but could delete a subfolder within it), with the error saying I need Admin permission despite being an Admin user and I don't recall ever having a problem deleting this folder on other systems, so I think something is still wrong there as well.

I did a memtest for about 12 hours with 8 passes and no errors overnight.

jcgriff2 · May 11, 2013

Hi -

Be sure to use the Zone Alarm removal tool - http://kb.eset.com/esetkb/index?page=content&id=SOLN146&locale=en_US

Regards. . .

jcgriff2

usasma · May 11, 2013

Sorry, but I didn't realize that this was a pirated copy of Windows. Here's my spiel on that:

Should this be a pirated copy of Windows, please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.

So, I'm going to close this topic.
Feel free to post back for further assistance once you have a legal copy of Windows installed.

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Various BSOD on Asrock Win7 x64 build

doveman

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doveman

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usasma

Retired Admin

doveman

Well-known member

writhziden

Administrator, .NET/UWP Developer

doveman

Well-known member

jcgriff2

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

usasma

Retired Admin

Various BSOD on Asrock Win7 x64 build

Well-known member

Well-known member

Attachments

Retired Admin

Well-known member

Administrator, .NET/UWP Developer

Well-known member

Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

Retired Admin

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)