bruce1270 Sysnative Staff, Windows Update Analyst, Security Analyst Joined Nov 22, 2017 Posts 970 Aug 13, 2019 #61 Hi nhguy2257 Please do the following. Remove Update Manually 1. Click on the Start button and in the search box, type Command Prompt 2. When you see Command Prompt on the list, right-click on it and select Run as administrator 3. When command prompt opens, copy and paste the following command into it, and press Enter wusa /uninstall /KB:3212646 4. Let me know if it says it was successful or if there are any errors.