bruce1270 Sysnative Staff, Windows Update Analyst, Security Analyst Joined Nov 22, 2017 Posts 1,084 Jul 23, 2019 #41 Hi nhguy2257 Please do the following Install Update with DISM Download this update and save to your desktop. The file name will be IE11-Windows6.1-KB4036586-x64.cab.zip. Right-click on this file and select Extract All... Keep the defaults and click the Extract button. You can close the folder window that opens Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt. Copy and paste the following command into the command prompt window and press enter. dism /online /add-package /packagepath:%userprofile%\desktop\IE11-Windows6.1-KB4036586-x64.cab\IE11-Windows6.1-KB4036586-x64.cab You should receive the message: The operation completed successfully. Restart Windows to complete this operation. <---You may not get this line. Do you want to restart the computer now (Y/N)? <---You may not get this line. Run SURT again and post the CheckSUR.log. IF DISM fails, please also attach the CBS.log.