P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,666 Mar 8, 2021 #81 Does it contain any text or is it just blank ?
M MFerrell Contributor Joined Jan 8, 2021 Posts 78 Mar 8, 2021 #82 It's not blank - I'll attach what's there (SURT is still just sitting there, initializing) Attachments CheckSUR.log 355.2 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,666 Mar 9, 2021 #83 Reboot the machine. Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply. Attachments SFCFix.zip 1.6 MB · Views: 1
Reboot the machine. Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Open the file, then copy and paste its content in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
M MFerrell Contributor Joined Jan 8, 2021 Posts 78 Mar 9, 2021 #84 File was too large to include. Dropbox link: SFCFix.txt
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,666 Mar 9, 2021 #85 The result of step 1 looks good. Perform step 2 also.
M MFerrell Contributor Joined Jan 8, 2021 Posts 78 Mar 10, 2021 #86 I let it work through to tell me it did not install. Here is the CheckSUR.log (It appears to be blank) Attachments CheckSUR.log 589.8 KB · Views: 1
I let it work through to tell me it did not install. Here is the CheckSUR.log (It appears to be blank)
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,666 Mar 10, 2021 #87 It's not blank but shows corruptions we fixed earlier. FRST Scan: Download the Farbar Recovery Scan Tool and save it to your Desktop: 64-bit: Downloading Farbar Recovery Scan Tool Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer. Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area. Press the Scan button. Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop) Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.
It's not blank but shows corruptions we fixed earlier. FRST Scan: Download the Farbar Recovery Scan Tool and save it to your Desktop: 64-bit: Downloading Farbar Recovery Scan Tool Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer. Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area. Press the Scan button. Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop) Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.
M MFerrell Contributor Joined Jan 8, 2021 Posts 78 Mar 10, 2021 #88 Attached Attachments Addition.txt 61.9 KB · Views: 1 FRST.txt 31.3 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,666 Mar 10, 2021 #89 Step 1: Uninstall following programs. Reboot the machine when being asked. Adobe Flash Player 32 ActiveX <- program no longer supported by Adobe Adobe Flash Player 32 NPAPI <- program no longer supported by Adobe Advanced SystemCare Driver Booster 8 IObit Malware Fighter 6 IObit Uninstaller 9 Malwarebytes Anti-Malware version 2.2.1.1043 <- very old version Smart Defrag 6 Visual Studio 2012 x64 Redistributables <- remnant of AVG Visual Studio 2012 x86 Redistributables <- remnant of AVG Step 2: Perform the instructions in message #87 again because the file FRST.txt wasn't complete.
Step 1: Uninstall following programs. Reboot the machine when being asked. Adobe Flash Player 32 ActiveX <- program no longer supported by Adobe Adobe Flash Player 32 NPAPI <- program no longer supported by Adobe Advanced SystemCare Driver Booster 8 IObit Malware Fighter 6 IObit Uninstaller 9 Malwarebytes Anti-Malware version 2.2.1.1043 <- very old version Smart Defrag 6 Visual Studio 2012 x64 Redistributables <- remnant of AVG Visual Studio 2012 x86 Redistributables <- remnant of AVG Step 2: Perform the instructions in message #87 again because the file FRST.txt wasn't complete.
M MFerrell Contributor Joined Jan 8, 2021 Posts 78 Mar 10, 2021 #90 New files attached. Attachments Addition.txt 52.2 KB · Views: 1 FRST.txt 47.3 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,666 Mar 10, 2021 #91 Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Attachments fixlist.txt 5.5 KB · Views: 3
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply.
M MFerrell Contributor Joined Jan 8, 2021 Posts 78 Mar 10, 2021 #92 I guess it finished. The window never popped back up after it did the restart. But the Fixlog was generated (attached). It did try to go to chkdsk again, like it's been doing every time I reboot. I did the "hit any key" to stop the process. Windows loaded up fine. So, I hope it completed it's task correctly. Attachments Fixlog.txt 14.6 KB · Views: 2
I guess it finished. The window never popped back up after it did the restart. But the Fixlog was generated (attached). It did try to go to chkdsk again, like it's been doing every time I reboot. I did the "hit any key" to stop the process. Windows loaded up fine. So, I hope it completed it's task correctly.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,666 Mar 11, 2021 #93 Step 1: Check if FMW 1 is displayed in the list of installed programs. If so, uninstall it. It's a part of AVG. Step 2: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 3: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply. Attachments SFCFix.zip 3.1 MB · Views: 1
Step 1: Check if FMW 1 is displayed in the list of installed programs. If so, uninstall it. It's a part of AVG. Step 2: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the attachment SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 3: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
M MFerrell Contributor Joined Jan 8, 2021 Posts 78 Mar 11, 2021 #94 Attached. Starting SURT Attachments SFCFix.txt 3.2 MB · Views: 2
M MFerrell Contributor Joined Jan 8, 2021 Posts 78 Mar 11, 2021 #95 I almost fell out of my chair!!! It actually completed! Log file attached. Attachments CheckSUR.log 763 KB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,666 Mar 12, 2021 #96 Great. Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the file SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
Great. Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the file SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
M MFerrell Contributor Joined Jan 8, 2021 Posts 78 Mar 12, 2021 #97 SFCFix.txt attached; starting SURT now. Attachments SFCFix.txt 4.4 MB · Views: 0
M MFerrell Contributor Joined Jan 8, 2021 Posts 78 Mar 12, 2021 #98 Attached. Attachments CheckSUR.log 670.3 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,666 Mar 12, 2021 #99 Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the file SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
Step 1: WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. Download the file SFCFix.zip and save it on your desktop. Save any work you have open, and close all programs. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Attach that file to your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
M MFerrell Contributor Joined Jan 8, 2021 Posts 78 Mar 12, 2021 #100 Attached Starting SURT Attachments SFCFix.txt 4 MB · Views: 0