update error, CSI Unable to Query Store Version 0x00000002

hotrod4571 · Jul 29, 2013

I've tried every thing I've been able to read
Hot Fix KB947821
win7 disc update fails
Restore fails
scannow fails protected cant access
anti malware got rid of three issues but they seemed minor
system runs but cant update

It started when I was deleting broken codecs and after reboot it went into a start up loop
I used my previous SSD which about 6 months out of use but the same data, I used Norton ghost to go to a larger size
I copied the system 32 folder to the crunked up SSD and it booted just fine but some files are jacked.

can you help?
I attached my logs
AMD Phenom II X4 955 3.4G
8G mem
windows 7 ultimate SP1
32 bit OS

I realize copying the system 32 might not have been the best way to go but since I had work files on there I was in a bit of a panic : (
TIA

hotrod4571 · Jul 29, 2013

I ran scannow even thought it failed and this is what I got, looks like windows module installer is missing. I will attempt to copy it from other SSD

niemiro · Jul 30, 2013

Hello, and welcome to Sysnative :)

WARNING: This fix has been created specifically for this user. If you are not this user, do not follow these instructions as you may cause serious harm to your computer.

Download a copy of SFCFixScript.txt attached to this post, and save it to your Desktop.
Then download a copy of SFCFix.exe from here: https://www.sysnative.com/forums/downloads/sfcfix/, and also save it to your Desktop.
Single click on SFCFixScript.zip and drag and drop it on top of SFCFix.exe. SFCFix will open and perform a fix for your corruptions.
A logfile called SFCFix.txt will open (and be saved to your Desktop). Please copy and paste the report into your next reply.

Thank you!

Richard

hotrod4571 · Jul 30, 2013

I am at work until 2p I will try when I get home
Where can I find script.zip?
Thanks

hotrod4571 · Jul 30, 2013

Sorry again, is SFCFixScript.txt the same as SFCFixScript.zip.
Thanks

Tekno Venus · Jul 30, 2013

Yes, it is.

Stephen

hotrod4571 · Jul 30, 2013

I'll post results this afternoon.
Thanks

hotrod4571 · Jul 30, 2013

Okay here it is

hotrod4571 · Jul 30, 2013

I ran it a second time and this is what I got

hotrod4571 · Aug 1, 2013

Still there?

Tekno Venus · Aug 2, 2013

Hi,

Richard is currently non holiday and therefore not able to help in threads very much at the moment. I myself am not trained to fix this issue so cannot help you.

Richard may reply soon, or you may receive help from Tom982, our other expert here.

Thanks for your patience

Stephen

hotrod4571 · Aug 2, 2013

I understand, the pc is running so I can wait
Thanks

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update error, CSI Unable to Query Store Version 0x00000002

hotrod4571

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niemiro

Senior Administrator, Windows Update Expert

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hotrod4571

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hotrod4571

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Tekno Venus

Senior Administrator, Developer

hotrod4571

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hotrod4571

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Tekno Venus

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hotrod4571

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