Windows 7 SP1 32bit
Windows Update, "check for updates" fails with error: Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer.
Windows Update Service is not running - manually attempting to start the service results in error: Windows could not start the Windows Update service on Local Computer. Error 193:0xc1
SFC /scannow results indicate corrupted file: wuaueng.dll
Attempted to install full Windows Update Agent-7.6-x86.exe - no help.
Downloaded offline installer for Windows Readiness tool (chksur) (Windows6.1-KB947821-v34-x86.msu) - this won't run as Windows Update service is not running - error: Installer encountered an error: 0x80080005 Server execution failed.
SFCfix log:
---------------------------------------------
SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-11-01 18:17:18.536
Microsoft Windows 7 Service Pack 1 - x86
Not using a script file.
AutoAnalysis::
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-w..wsupdateclient-core_31bf3856ad364e35_7.6.7601.19016_none_8b460ef6acb96cdd\wuaueng.dll
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 1
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-11-01 18:21:32.363
----------------------EOF-----------------------
Unable to upload the entire CBS directory as it is 18.7 MB zipped. I've attached the CBS.LOG - This was originally over 100MB in size and I deleted it while trying SFC.
Please let me know what else from the directory you need.
Please help me get this issue resolved...
Thanks,
Rich
