1) First scannow:
Code:
Windows Resource Protection found corrupt files but was unable to fix some of them.
2) Second scannow:
Code:
Windows Resource Protection found corrupt files and successfully repaired them.
3) The computer has Windows 1809.
Microsoft extended the lifecycle due to covid.
https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet
Lifecycle changes to end of support and servicing dates - Microsoft Lifecycle
a) Were there failed Windows upgrades or were there steps made to prevent upgrades
b) Did you want to upgrade to 1903, 1909, or 2004 or wait until the windows version end of support?
4) The BIOS: Version/Date Dell Inc. 2.1.0, 1/31/2019
Upgrade the BIOS: 2.1 > 2.7
Dell Inspiron 5480/5488/5482/5580/5582 and Vostro 5481/5581 System BIOS | Driver Details | Dell US
5) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread
b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread
6) If the computer has Ccleaner (do not install the software if it is not already installed) > click windows tab or custom clean > scroll down to system and advanced > post an image into the thread
7) For all steps / tests make sure images are posted into the thread.
8) Run HD Tune (free version) (all drives)
HD Tune website
Post images into the thread for results on these tabs:
a) Health
b) Benchmark
c) Full error scan
9) Run Sea Tools for Windows
long generic test
Post an image of the test result into the thread
SeaTools for Windows | Seagate
How to use SeaTools for Windows | Seagate Support US
10) Run Memtest86 version 8.4 (or newer version if available) for four passes.
Repeat the test so that eight passes are performed.
MemTest86 - Official Site of the x86 Memory Testing Tool
Use a camera or smart phone camera to take pictures and post images into the thread.
In case there are any problems uploading images use share links (one drive, drop box, or google drive)
Memtest86 has a feature to produce a text report.
Please post this in addition to the images.
11) These steps / tests can be performed overnight:
a) HD Tune full error scan
b) Sea Tools for Windows long generic test
c) Memtest86
