The array bounds are invalid.

daryljwilliams · Apr 24, 2024

Hi,

I'm trying to run the below command but I get the following the first time I tried I got error 1734 but then when I tried again, I got Access is denied. Can anybody help?

SFC /SCANNOW worked fine.

I'm trying to ensure the server, Windows Server 2016 Essentials is in good health, before I run an in-place upgrade. I've attached the CBS.log

I'm logged in as a DA and running CMD as administrator.

Any help would really be appreciated.

C:\Windows\system32>dism.exe /online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.4169

Image Version: 10.0.14393.4169

[==========================100.0%==========================]
Error: 1734

The array bounds are invalid.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

C:\Windows\system32>C:\Windows\system32>dism.exe /online /Cleanup-Image /RestoreHealth
Access is denied.

Maxstar · Apr 26, 2024

Hi and welcome to Sysnative,

Follow these instructions to remove an update.

Open the Start menu of Windows and type the command CMD
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command into it, then press enter.

Code:

wusa /uninstall /KB:5014702

Let me know if it says it was successful or you get the message: The update KB5014702 is not installed on this computer.

daryljwilliams · Apr 26, 2024

Thanks for your reply.

I get the message: The update KB5014702 is not installed on this computer.

Maxstar · Apr 26, 2024

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Open the startmenu and type the command cmd.
After you find the Command Prompt, right click on it and select Run as Administrator.
Copy and paste the following into the Command Prompt and press enter.

Code:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

Right-click on the file FRST64.exe and choose Run as administrator.

Copy and paste the following (code) into the Search box and click the Search Registry button.

Code:

KB5014702

When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
Post the logfile SearchReg.txt as attachment in your next reply.

daryljwilliams · Apr 26, 2024

Here you go.

Maxstar · Apr 26, 2024

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST.exe and select "Run as administrator".
Press the Fix button.
If for some reason the tool needs a restart, please make sure you let the system restart normally.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

daryljwilliams · Apr 26, 2024

Attached.

Maxstar · Apr 26, 2024

Great, please run the following DISM command again and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

daryljwilliams · Apr 26, 2024

It said it completed successfully.

Maxstar · Apr 26, 2024

Great, the latest CBS log is clean. So are there any remaining issues or is everything working well?

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The array bounds are invalid.

daryljwilliams

Member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

daryljwilliams

Member

Maxstar

Windows Update Moderator, Security Analyst

daryljwilliams

Member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

Attachments

daryljwilliams

Member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

daryljwilliams

Member

Attachments

Maxstar

Windows Update Moderator, Security Analyst