The array bounds are invalid.

Joined
Apr 24, 2024
Posts
5
Hi,

I'm trying to run the below command but I get the following the first time I tried I got error 1734 but then when I tried again, I got Access is denied. Can anybody help?

SFC /SCANNOW worked fine.

I'm trying to ensure the server, Windows Server 2016 Essentials is in good health, before I run an in-place upgrade. I've attached the CBS.log

I'm logged in as a DA and running CMD as administrator.

Any help would really be appreciated.


C:\Windows\system32>dism.exe /online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.4169

Image Version: 10.0.14393.4169

[==========================100.0%==========================]
Error: 1734

The array bounds are invalid.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

C:\Windows\system32>C:\Windows\system32>dism.exe /online /Cleanup-Image /RestoreHealth
Access is denied.
 

Attachments

Hi and welcome to Sysnative,

Follow these instructions to remove an update.
  • Open the Start menu of Windows and type the command CMD
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • When command prompt opens, copy and paste the following command into it, then press enter.
Code:
wusa /uninstall /KB:5014702
  • Let me know if it says it was successful or you get the message: The update KB5014702 is not installed on this computer.
 
Download the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link
  • Open the startmenu and type the command cmd.
  • After you find the Command Prompt, right click on it and select Run as Administrator.
  • Copy and paste the following into the Command Prompt and press enter.
Code:
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
Right-click on the file FRST64.exe and choose Run as administrator.
  • Copy and paste the following (code) into the Search box and click the Search Registry button.
Code:
KB5014702
  • When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
  • Post the logfile SearchReg.txt as attachment in your next reply.
 
Start the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.
  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.
 

Attachments

Great, please run the following DISM command again and post the result. If it fails attach a new copy of the CBS log.
Code:
DISM /online /cleanup-image /RestoreHealth
 
Great, the latest CBS log is clean. So are there any remaining issues or is everything working well?
 

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