P pansengtat New member Joined Jul 26, 2014 Posts 2 Jul 26, 2014 #1 Recently, I posted a question to Steam Customer Support on an issue regarding Steam silently crashing. The support gave feedback to me that I should run System File Checker on my Windows 8.1 machine. I am using a Razer Blade Pro, which runs Windows 8.1 x64. After running sfc.exe /scannow on Command Prompt (Admin), I was prompted a message that not all corrupted files could be repaired. I went to Google to search for possible follow-ups, and I consulted this link to see if this fixes my issue (https://www.sysnative.com/forums/wi...rupt-file-amd64\cnbj2530-dpb-of-prncacla.html). Prior to posting this thread, I downloaded SFCFix.exe and ran the program. After running, it showed a summary of the total corrupted files repaired, but later the program however mentioned that the corrupted file could not be repaired and prompted me to send a message to the forums with the attached log file for further investigation. I am not sure what other options are available, maybe if I manage to fix the corrupted file 'Amd64\CNBJ2530.DPB', I might be able to solve the issue of program crashes in my Windows 8.1 machine. Any ideas? :sad: Attachments sfcdetails.txt 55.8 KB · Views: 2 SFCFix.txt 1.8 KB · Views: 1
Recently, I posted a question to Steam Customer Support on an issue regarding Steam silently crashing. The support gave feedback to me that I should run System File Checker on my Windows 8.1 machine. I am using a Razer Blade Pro, which runs Windows 8.1 x64. After running sfc.exe /scannow on Command Prompt (Admin), I was prompted a message that not all corrupted files could be repaired. I went to Google to search for possible follow-ups, and I consulted this link to see if this fixes my issue (https://www.sysnative.com/forums/wi...rupt-file-amd64\cnbj2530-dpb-of-prncacla.html). Prior to posting this thread, I downloaded SFCFix.exe and ran the program. After running, it showed a summary of the total corrupted files repaired, but later the program however mentioned that the corrupted file could not be repaired and prompted me to send a message to the forums with the attached log file for further investigation. I am not sure what other options are available, maybe if I manage to fix the corrupted file 'Amd64\CNBJ2530.DPB', I might be able to solve the issue of program crashes in my Windows 8.1 machine. Any ideas? :sad:
niemiro Senior Administrator, Windows Update Expert Staff member Joined Mar 2, 2012 Posts 8,772 Location District 12 Jul 26, 2014 #2 Hello, and welcome to Sysnative! Can you please re-run SFC now. There's a minor bug in SFCFix at the moment where it *does* fix your corruption, but then reports that it hasn't. So as a quick check, can you please re-run SFC & let me know. Thank you! Richard
Hello, and welcome to Sysnative! Can you please re-run SFC now. There's a minor bug in SFCFix at the moment where it *does* fix your corruption, but then reports that it hasn't. So as a quick check, can you please re-run SFC & let me know. Thank you! Richard
P pansengtat New member Joined Jul 26, 2014 Posts 2 Jul 26, 2014 #3 Running sfc.exe \scannow returned a message: Windows Resource Protection did not find any integrity violations. I need to restart my computer and re-install Steam to see if the original issue of silent crashing persists. If it does, I will give Steam Support my feedback. Thanks for the follow-up, I appreciate it EDIT: Nope, despite fixing the corrupted Amd file, Steam still manages to crash in front of my face while browsing happily... Oh well, back to Steam Support. But many thanks anyway. :)
Running sfc.exe \scannow returned a message: Windows Resource Protection did not find any integrity violations. I need to restart my computer and re-install Steam to see if the original issue of silent crashing persists. If it does, I will give Steam Support my feedback. Thanks for the follow-up, I appreciate it EDIT: Nope, despite fixing the corrupted Amd file, Steam still manages to crash in front of my face while browsing happily... Oh well, back to Steam Support. But many thanks anyway. :)