D dinki Member Joined Jan 17, 2019 Posts 5 Jan 17, 2019 #1 Code: SFCFix version 18.104.22.168 by niemiro.Start time: 2019-01-17 16:07:59.466 Microsoft Windows 7 Service Pack 1 - amd64 Not using a script file. AutoAnalysis:: WARNING: Failed to get store name from identity name with return code 2 for component prnca00g.inf and file Amd64\CNBJ2820.TBL. File is reported as corrupt by SFC. CORRUPT: Amd64\CNBJ2820.TBL of component prnca00g.inf. WARNING: Manifest damage on component "amd64_microsoft-windows-tpm-tbs-core_31bf3856ad364e35_6.1.7601.19146_none_422a394ea9d6cc63". See CBS logfile for more details. CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-audio-audiocore_31bf3856ad364e35_6.1.7601.23471_none_d50b549f14907e7a\AUDIOKSE.dll CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-m..do-backcompat-tlb21_31bf3856ad364e35_6.1.7601.17857_none_490a285608db206e\msado21.tlb SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com. CBS & SFC total detected corruption count: 13 CBS & SFC total unimportant corruption count: 0 CBS & SFC total fixed corruption count: 0 SURT total detected corruption count: 10 SURT total unimportant corruption count: 0 SURT total fixed corruption count: 0 AutoAnalysis:: directive completed successfully. Successfully processed all directives. SFCFix version 22.214.171.124 by niemiro has completed. Currently storing 6 datablocks. Finish time: 2019-01-17 16:14:57.826 ----------------------EOF----------------------- A few days ago we had a power outage. I don't have an UPS on my Win 7 64 bit Professional PC Dell Optiplex 780. When it powered up again I found I had no sound. This is what my onboard sound looks like in device manager: Is it odd to have that many devices? Here are the things I've tried: Went to Control Panel->Sound->Speakers->Properties. Everything says working fine. Turned on disable all enhancements. No sound. Went to advance. Changed format to DVD. Pressed test and received the "Failed to play test sound" Went to services and restarted Windows Audio. No sound. Ran 'sfc /scannow' from Admin command prompt. Said it found some problems and fixed them. Needed to reboot. Rebooted. No sound. Here's my CBS log file from this try (Dropbox - CBS.log) Run virus/malware scan using AVGFree and Malware Bytes. No threats found. No sound. Uninstall sound drivers, reboot and reinstalled them using the drivers from Dell's website for this model. Still no sound. Booted Win 7 install disc. Chose 'Repair PC'. Windows said it found problems but couldn't fix it. Ran chkdsk with the fix option. Found some files and repaired them. No sound. Windows update . No sound. Bought a cheap USB sound dongle. Installed drivers. No sound. Went into Control Panel->Sound->Speakers->Properties and got "Failed to play test sound" for the new device. You've got to be kidding me!! Ran Code: dism /online /cleanup-image /restorehealth but get a error code 87 saying that restorehealth is not recognized in this context Code: dism /online /cleanup-image gives the error code 87 as well. Ran Extended Disc Cleanup. Installed all Windows updates Discovered SFCFIX.exe today. Ran it and the results are at the top of the post. I'm not sure where to go from here. I do not have restore points to go back to. Does anyone have any ideas on how to fix this? My family would be most grateful for your help!