Strange BSOD, W7-64

oxygen · Jun 23, 2013

Hi all. Sorry for my English.
I have serious strange problem.
I have two HP DC7800 workstations at home (Windows 7-64bit, e8400, hd6570, 4gb, one 500gb hdd, other 640gb hdd).
So, these computers hard working every day 24/7 (photoshop, premiere, outlook, etc.).
And..... about month ago i have had very bad surprise. In one hour i get 4 BSOD's from one machine!!! (after that time i don't have any bsod anymore)
Scenario:
received new email in outlook, answerred. BSOD.
restart automatically, loading windows, login- BSOD.
restart automatically, loading in safe mode- loading stops at classpnp.sys file.
turn computer off- turn computer on- loading normally, but at screen was only mouse cursor in black background.
turn off- turn on- finally loaded, everithing fine to the present. 5 days of work without any problems.
i have tested memory with Memtest for 20 passes. No errors.
i have tested CPU with stress test. No errors.
I have checked HDD for errors, everything is good, no errors in SMART too.
i don't have any malware or viruses.
here is minidump files and some system information: click here.

How do you thinking, it was hardware or software bsod's?
Thank you wery much.

jcgriff2 · Jun 23, 2013

Hi. . .

The 4 dumps don't provide much except 1 mentioned Intel Storage Data Manager -

Code:

iaStorV.sys                Thu Jun 10 20:46:19 2010 (4C11875B)
iaStor.sys                 Mon Oct 17 18:54:08 2011 (4E9CB210)

Check for an update -
http://sysnative.com/drivers/driver.php?id=iaStorV.sys
http://sysnative.com/drivers/driver.php?id=iaStor.sys

Did you run memtest 86+ one stick at a time & alternate the slots?

https://www.sysnative.com/forums/hardware-tutorials/3909-test-ram-memtest86.html

Run SeaTools for DOS, LONG test - https://www.sysnative.com/forums/hardware-tutorials/4072-hard-drive-hdd-diagnostics.html

Regards. . .

jcgriff2

`

BSOD SUMMARY

Code:


Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\050413-21247-01.dmp]
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Fri May  3 19:21:06.108 2013 (UTC - 4:00)
System Uptime: 0 days 0:02:47.700
Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+71d1 )
BUGCHECK_STR:  0x1a_31
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  IAStorDataMgrS
FAILURE_BUCKET_ID:  X64_0x1a_31_nt!_??_::NNGAKEGL::_string_+71d1
Bugcheck code 0000001A
Arguments 00000000`00000031 fffffa80`03fa2280 fffff880`0845e000 fffff8a0`00ffe0cf
BiosVersion = 786F1 v01.32
BiosReleaseDate = 07/21/2011
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Compaq dc7800p Small Form Factor
MaxSpeed:     3000
CurrentSpeed: 2992

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\050413-23259-01.dmp]
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Fri May  3 19:04:58.808 2013 (UTC - 4:00)
System Uptime: 0 days 0:06:14.400
Probably caused by : ntkrnlmp.exe ( nt!AlpcpDispatchReplyToPort+6f )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  lsm.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!AlpcpDispatchReplyToPort+6f
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`02fc0833 fffff880`08fd5f70 00000000`00000000
BiosVersion = 786F1 v01.32
BiosReleaseDate = 07/21/2011
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Compaq dc7800p Small Form Factor
MaxSpeed:     3000
CurrentSpeed: 2992
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\050413-20592-01.dmp]
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Fri May  3 18:55:48.290 2013 (UTC - 4:00)
System Uptime: 0 days 0:01:32.882
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4518f )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  WerFault.exe
FAILURE_BUCKET_ID:  X64_0x50_nt!_??_::FNODOBFM::_string_+4518f
Bugcheck code 00000050
Arguments ffffffff`ffffffe0 00000000`00000001 fffff800`02ccfd9c 00000000`00000000
BiosVersion = 786F1 v01.32
BiosReleaseDate = 07/21/2011
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Compaq dc7800p Small Form Factor
MaxSpeed:     3000
CurrentSpeed: 2992
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\050413-22120-01.dmp]
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Fri May  3 18:53:44.393 2013 (UTC - 4:00)
System Uptime: 8 days 3:41:45.752
BugCheck F4, {3, fffffa80076c2b30, fffffa80076c2e10, fffff80002f9b350}
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_fffff880c0000005
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_fffff880c0000005_IMAGE_csrss.exe
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`076c2b30 fffffa80`076c2e10 fffff800`02f9b350
BiosVersion = 786F1 v01.32
BiosReleaseDate = 07/21/2011
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Compaq dc7800p Small Form Factor
MaxSpeed:     3000
CurrentSpeed: 2992
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  

	    
             
       J. C. Griffith, Microsoft MVP (jcgriff2)   
             
           http://mvp.microsoft.com/en-us/mvp/John%20C.%20Griffith-4025562   

           [url]www.sysnative.com[/url]
             
           [url]www.jcgriff2.com[/url] 


¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

oxygen · Jun 24, 2013

Thank You for the fast answer, Admin.
What is really strange: system was working absolutely without any problems for very long time before that bsod's. After these bsod's- without problems too, as before. Then, after some days or weeks i was upgrade system drivers- Intel chipset (before it was original windows drivers), Intel storage drivers to the newest. Just for knowing that i have newest drivers. As i have say before, system have passed all stabilily tests, memtest was passed for 20 times.
I don't know what to do. I'm scared that my system have hidden hardware problem. I can't risk and wait for the next bsod's, because stability in my work is the point.
Maybe better just upgrade my HP to the new? Yes, i like my current system and don't want to do this.
Just i want your opinion, it was hardware or software problem... I know that it is problematic to say what it was, i just want opinion.

jcgriff2 · Jun 25, 2013

Hi -

An unknown hardware failure is certainly possible.

Let's check drivers first.

Run - https://www.sysnative.com/forums/bs...river-verifier-blue-screen-death-related.html

Regards. . .

jcgriff2

usasma · Jun 25, 2013

As requested by your PM, here's my input:

1) Why are there memory dumps from early May and none more recent? There is no evidence of any BSOD's other than those from early May.

2) These devices have problems in Device Manager:

Bluetooth Peripheral Device BTHENUM\{00005601-0000-1000-8000-0002EE000001}_VID&00010001_PID&0095\7&1CA6B45&0&B05CE50A46F7_C00000000 The drivers for this device are not installed.

PS/2 Compatible Mouse ACPI\PNP0F13\4&23C5669E&0 This device is not present, is not working properly, or does not have all its drivers installed.
Not Available PCI\VEN_8086&DEV_29B4&SUBSYS_2818103C&REV_02\3&33FD14CA&0&18 The drivers for this device are not installed.

Bluetooth Peripheral Device BTHENUM\{0000110E-0000-1000-8000-00805F9B34FB}_VID&00010001_PID&0095\7&1CA6B45&0&B05CE50A46F7_C00000000 The drivers for this device are not installed.

PCI Serial Port PCI\VEN_8086&DEV_29B7&SUBSYS_2818103C&REV_02\3&33FD14CA&0&1B The drivers for this device are not installed.

Bluetooth Peripheral Device BTHENUM\{00000002-0000-1000-8000-0002EE000002}_VID&00010001_PID&0095\7&1CA6B45&0&B05CE50A46F7_C00000000 The drivers for this device are not installed.

Bluetooth Peripheral Device BTHENUM\{0000111B-0000-1000-8000-00805F9B34FB}_VID&00010001_PID&0095\7&1CA6B45&0&B05CE50A46F7_C00000000 The drivers for this device are not installed.

Standard PS/2 Keyboard ACPI\PNP0303\4&23C5669E&0 This device is not present, is not working properly, or does not have all its drivers installed.

Bluetooth Peripheral Device BTHENUM\{00000004-0000-1000-8000-0002EE000002}_VID&00010001_PID&0095\7&1CA6B45&0&B05CE50A46F7_C00000000 The drivers for this device are not installed.

Bluetooth Peripheral Device BTHENUM\{00005005-0000-1000-8000-0002EE000001}_VID&00010001_PID&0095\7&1CA6B45&0&B05CE50A46F7_C00000000 The drivers for this device are not installed.

Bluetooth Peripheral Device BTHENUM\{00005557-0000-1000-8000-0002EE000001}_VID&00010001_PID&0095\7&1CA6B45&0&B05CE50A46F7_C00000000 The drivers for this device are not installed.

If using a USB mouse and keyboard I wouldn't worry about the PS2 mouse and keyboard errors.
Install drivers for the Bluetooth stuff
PCI Serial device is most likely contained in your chipset drivers - please update them immediately.

3) Out of 4 memory dumps there were 4 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- compatibility issues (3rd party hardware/drivers)
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics

4) What is this item in your startups?

C:\Windows\system32\V0530Ext.ax c:\windows\system32\regsvr32.exe /s c:\windows\system32\v0530ext.ax Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

It may be from Creative Technology - a part of their DirectShow/VFW Extension property page program. But I haven't seen this entry in other systems - so I have to wonder if it's legitimate. Please scan your system for malware - I have listed some free scans here: Free Online AntiMalware Resources

5) Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

ADIHdAud.sys Mon May 18 13:31:55 2009 (4A119B8B)
SoundMAX Digital HD Audio Driver
http://www.carrona.org/drivers/driver.php?id=ADIHdAud.sys

PxHlpa64.sys Tue Jun 23 19:16:35 2009 (4A416253)
Sonic CD/DVD driver (used by many different CD/DVD programs)
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys

6) If all of this doesn't stop the BSOD's, please run Driver Verifier (as jcgriff2 has already suggested) according to these instructions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.

Code:

**************************Fri May  3 19:21:06.108 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\050413-21247-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:0 days 0:02:47.700
Probably caused by :ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+71d1 )
BugCheck 1A, {31, fffffa8003fa2280, fffff8800845e000, fffff8a000ffe0cf}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Arguments: 
Arg1: 0000000000000031, The subtype of the bugcheck.
Arg2: fffffa8003fa2280
Arg3: fffff8800845e000
Arg4: fffff8a000ffe0cf
BUGCHECK_STR:  0x1a_31
PROCESS_NAME:  IAStorDataMgrS
FAILURE_BUCKET_ID: X64_0x1a_31_nt!_??_::NNGAKEGL::_string_+71d1
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 2992
  BIOS Version                  786F1 v01.32
  BIOS Release Date             07/21/2011
  Manufacturer                  Hewlett-Packard
  Product Name                  HP Compaq dc7800p Small Form Factor
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri May  3 19:04:58.808 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\050413-23259-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:0 days 0:06:14.400
Probably caused by :ntkrnlmp.exe ( nt!AlpcpDispatchReplyToPort+6f )
BugCheck 3B, {c0000005, fffff80002fc0833, fffff88008fd5f70, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002fc0833, Address of the instruction which caused the bugcheck
Arg3: fffff88008fd5f70, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  lsm.exe
FAILURE_BUCKET_ID: X64_0x3B_nt!AlpcpDispatchReplyToPort+6f
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 2992
  BIOS Version                  786F1 v01.32
  BIOS Release Date             07/21/2011
  Manufacturer                  Hewlett-Packard
  Product Name                  HP Compaq dc7800p Small Form Factor
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri May  3 18:55:48.290 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\050413-20592-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:0 days 0:01:32.882
Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4518f )
BugCheck 50, {ffffffffffffffe0, 1, fffff80002ccfd9c, 0}
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
Arguments: 
Arg1: ffffffffffffffe0, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff80002ccfd9c, If non-zero, the instruction address which referenced the bad memory
	address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  WerFault.exe
FAILURE_BUCKET_ID: X64_0x50_nt!_??_::FNODOBFM::_string_+4518f
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 2992
  BIOS Version                  786F1 v01.32
  BIOS Release Date             07/21/2011
  Manufacturer                  Hewlett-Packard
  Product Name                  HP Compaq dc7800p Small Form Factor
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri May  3 18:53:44.393 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\050413-22120-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:8 days 3:41:45.752
Probably caused by :csrss.exe
BugCheck F4, {3, fffffa80076c2b30, fffffa80076c2e10, fffff80002f9b350}
BugCheck Info: CRITICAL_OBJECT_TERMINATION (f4)
Arguments: 
Arg1: 0000000000000003, Process
Arg2: fffffa80076c2b30, Terminating object
Arg3: fffffa80076c2e10, Process image file name
Arg4: fffff80002f9b350, Explanatory message (ascii)
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_c0000005
FAILURE_BUCKET_ID: X64_0xF4_c0000005_IMAGE_csrss.exe
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 2992
  BIOS Version                  786F1 v01.32
  BIOS Release Date             07/21/2011
  Manufacturer                  Hewlett-Packard
  Product Name                  HP Compaq dc7800p Small Form Factor
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

**************************Fri May  3 19:21:06.108 2013 (UTC - 4:00)**************************
ADIHdAud.sys                Mon May 18 13:31:55 2009 (4A119B8B)
PxHlpa64.sys                Tue Jun 23 19:16:35 2009 (4A416253)
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
iaStorV.sys                 Thu Jun 10 20:46:19 2010 (4C11875B)
iaStor.sys                  Mon Oct 17 18:54:08 2011 (4E9CB210)
e1e6232e.sys                Wed Mar  7 04:50:47 2012 (4F572F77)
vmci.sys                    Mon Apr 30 21:14:27 2012 (4F9F38F3)
VMNET.SYS                   Sun Jul  8 03:58:34 2012 (4FF93DAA)
vmnetadapter.sys            Sun Jul  8 03:58:35 2012 (4FF93DAB)
vmnetbridge.sys             Sun Jul  8 03:59:19 2012 (4FF93DD7)
vsock.sys                   Tue Aug 21 17:10:15 2012 (5033F937)
hcmon.sys                   Thu Oct 11 20:15:27 2012 (5077611F)
MpFilter.sys                Wed Oct 31 18:43:06 2012 (5091A97A)
AtihdW76.sys                Thu Feb 14 17:11:09 2013 (511D60FD)
VMparport.sys               Tue Feb 26 03:44:42 2013 (512C75FA)
vmnetuserif.sys             Tue Feb 26 03:56:15 2013 (512C78AF)
VMkbd.sys                   Tue Feb 26 04:28:37 2013 (512C8045)
vmx86.sys                   Tue Feb 26 05:18:21 2013 (512C8BED)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri May  3 19:04:58.808 2013 (UTC - 4:00)**************************
iqvw64e.sys                 Tue Mar  6 05:53:24 2012 (4F55ECA4)
atikmpag.sys                Thu Mar 28 21:09:45 2013 (5154E9D9)
atikmdag.sys                Thu Mar 28 22:27:04 2013 (5154FBF8)

writhziden · Jun 25, 2013

oxygen said:
Thank You for the fast answer, Admin.
What is really strange: system was working absolutely without any problems for very long time before that bsod's. After these bsod's- without problems too, as before. Then, after some days or weeks i was upgrade system drivers- Intel chipset (before it was original windows drivers), Intel storage drivers to the newest. Just for knowing that i have newest drivers. As i have say before, system have passed all stabilily tests, memtest was passed for 20 times.
I don't know what to do. I'm scared that my system have hidden hardware problem. I can't risk and wait for the next bsod's, because stability in my work is the point.
Maybe better just upgrade my HP to the new? Yes, i like my current system and don't want to do this.
Just i want your opinion, it was hardware or software problem... I know that it is problematic to say what it was, i just want opinion.

Also, to be thorough, where did you obtain your updated drivers?

Updated drivers should be obtained from HP, and nowhere else, unless you have problems with HP drivers.

Updating drivers just for the sake of updating them can cause issues if those updates do not come from HP.

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Strange BSOD, W7-64

oxygen

New member

jcgriff2

Co-Founder/Admin
BSOD Expert (Ret.)
Microsoft MVP (Ret.)
PRIMARILY RETIRED

oxygen

New member

jcgriff2

Co-Founder/Admin
BSOD Expert (Ret.)
Microsoft MVP (Ret.)
PRIMARILY RETIRED

usasma

Retired Admin

writhziden

Administrator, .NET/UWP Developer

Strange BSOD, W7-64

oxygen

New member

jcgriff2

Co-Founder/AdminBSOD Expert (Ret.)Microsoft MVP (Ret.)PRIMARILY RETIRED

oxygen

New member

jcgriff2

Co-Founder/AdminBSOD Expert (Ret.)Microsoft MVP (Ret.)PRIMARILY RETIRED

usasma

Retired Admin

writhziden

Administrator, .NET/UWP Developer

Co-Founder/Admin
BSOD Expert (Ret.)
Microsoft MVP (Ret.)
PRIMARILY RETIRED

Co-Founder/Admin
BSOD Expert (Ret.)
Microsoft MVP (Ret.)
PRIMARILY RETIRED