Two houses ago I had a running battle with Verizon. My ADSL took 11 months to install and FIOS came 4 months later. Verizon wanted an other "setup fee" for FIOS so I went elsewhere. As it turns out Optimum online had 100 Mb cable on my block and I didnt know it.
Neighbors must be getting up. I live so close to the forest I have no other wifi's (secured or unsecured) which is a bit of a bummer if the power goes down. It is good because since no one else is on the same upstream router that I sometimes get a flat 50 Mb down. Good for those times when you have to download symbol packages.
John, how many computers/devices are connected to your home network using bandwidth?
Unfortunately I couldn't get the full 7Mb/s service at my location. here... I am stuck at a little over 5Mb/s... This was taken while streaming Star Trek: TOS from Netflix, so the numbers aren't entirely accurate.
It is sufficiently fast when I am not having connection problems.