Hello,
64-bit Windows 7 SP1 (well, it depends upon who you ask).
Over recent months I have continued to encounter anomalies which, as their numbers and types have increased as has the frequency with which they occur, have culminated in an unstable machine.
Let me describe the various problems:
1) Outlook 2007 crashes at least once every 5 times I run it;
2) Microsoft Fix-it consistently gives the "An error has occurred in the script on this page" error, resulting in a non-functional Microsoft Fix-it;
3) Explorer.exe will crap out on a somewhat-regular basis (BEX and other "fault" options);
4) Attempts to upgrade IE9 to anything newer never succeed;
5) Windows tells me I do and do not have SP1 installed (On the "System" page in Control Panel, my Windows 7 says "Service Pack 1." When I attempt to install a recently downloaded file (windows6.1-KB976932-X64) claiming to be Service Pack 1, I am told that I already have it. However, when I do a search for the "KB976932" update, Windows Update tells me I don't have it. When I go to a command prompt and manually attempt to uninstall Service Pack 1 (wusa.exe /uninstall /kb:976932), once again I am told it's not installed.);
6) PSR (Problem Steps Recorder) opens but fails to save the .zip file (wait...I just tried it and now it works (?!?);
Now, let me say what I've tried:
1) ran chkdsk /F (boot drive and data drive (just because most of my non-Microsoft programs are installed on a separate drive)
2) ran sfc /scannow, which has never been able to correct all the errors it finds;
3) uninstalled about 30 Windows updates that covered the last 3 months, and then subsequently reinstalled them (and probably more);
4) multiple local and online scans for viruses, trojans and malware (nothing found);
5) sfcfix.exe, the log for which I have to post;
6) probably some others things which escape me at present....
Here, then, is the complete text that SFCfix created:
I realize you all are doing this support out of the goodness of your hearts; thank you. Please do not consider this an emergency. The PC is up and running and I am, therefore, able to conduct all necessary (and even some unnecessary) activities. I'll await your responses.
Thank you.
P.S. Sorry about the lack of formatting. I don't seem to be able to make this post easily readable.
64-bit Windows 7 SP1 (well, it depends upon who you ask).
Over recent months I have continued to encounter anomalies which, as their numbers and types have increased as has the frequency with which they occur, have culminated in an unstable machine.
Let me describe the various problems:
1) Outlook 2007 crashes at least once every 5 times I run it;
2) Microsoft Fix-it consistently gives the "An error has occurred in the script on this page" error, resulting in a non-functional Microsoft Fix-it;
3) Explorer.exe will crap out on a somewhat-regular basis (BEX and other "fault" options);
4) Attempts to upgrade IE9 to anything newer never succeed;
5) Windows tells me I do and do not have SP1 installed (On the "System" page in Control Panel, my Windows 7 says "Service Pack 1." When I attempt to install a recently downloaded file (windows6.1-KB976932-X64) claiming to be Service Pack 1, I am told that I already have it. However, when I do a search for the "KB976932" update, Windows Update tells me I don't have it. When I go to a command prompt and manually attempt to uninstall Service Pack 1 (wusa.exe /uninstall /kb:976932), once again I am told it's not installed.);
6) PSR (Problem Steps Recorder) opens but fails to save the .zip file (wait...I just tried it and now it works (?!?);
Now, let me say what I've tried:
1) ran chkdsk /F (boot drive and data drive (just because most of my non-Microsoft programs are installed on a separate drive)
2) ran sfc /scannow, which has never been able to correct all the errors it finds;
3) uninstalled about 30 Windows updates that covered the last 3 months, and then subsequently reinstalled them (and probably more);
4) multiple local and online scans for viruses, trojans and malware (nothing found);
5) sfcfix.exe, the log for which I have to post;
6) probably some others things which escape me at present....
Here, then, is the complete text that SFCfix created:
Code:
SFCFix version 2.4.9.1 by niemiro.
Start time: 2016-01-30 14:34:07.513
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.
AutoAnalysis::
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_7547f48c79b40229\MSDTC.LOG
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 1
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
SFCFix version 2.4.9.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-01-30 14:35:44.518
----------------------EOF-----------------------
I realize you all are doing this support out of the goodness of your hearts; thank you. Please do not consider this an emergency. The PC is up and running and I am, therefore, able to conduct all necessary (and even some unnecessary) activities. I'll await your responses.
Thank you.
P.S. Sorry about the lack of formatting. I don't seem to be able to make this post easily readable.
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