Server 2019 (1809) Cumulative Updates: The update is not applicable to your computer

[thecursedupdater]

I have a Server 2019 server no longer finding CU’s to install via Windows Update. I’ve attempted to install the 2021-11 CU manually but it responds with this error: “The update is not applicable to your computer.”

I have checked and confirmed the latest SSU is installed: kb5005112.
Sfc /scannow reported: Windows Resource Protection did not find any integrity violations
Dism /Online /Cleanup-Image /RestoreHealth completed 100%
SFCFix did not find any corruptions

CBS.zip attached.

Regards,
David

 

[philc43]

Sometimes when this happens you can get around the problem by forcing the update with DISM.

Install Update with DISM

1. Download the update MSU here: http://download.windowsupdate.com/c..._5535dd10ef8d98b2acede815d6b7fa002f306c33.msu
2. Copy the MSU file to a convenient location (such as C:\temp).
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator
5. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   cd C:\temp
   replace C:\temp with your path if different
   
   expand windows10.0-kb5008602-x64_5535dd10ef8d98b2acede815d6b7fa002f306c33.msu -f:* C:\temp
   
   DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows10.0-kb5008602-x64.cab
6. You should receive the message:
   The operation completed successfully.
7. Make sure you allow the computer to restart if prompted.

Please report if it was successful or not.

 

[thecursedupdater]

Hi,

Thanks for the reply.

I feel a bit silly now for not expanding on by what I meant by when I said I tried installing manually.

I have tried manually installing by directly clicking on the MSU (The install reports the error: "The update is not applicable to your computer")
I have also tried to manually install by extracting the cab and using DISM.exe /online method. (the error is: "Error: 0x800f081e The specified package is not applicable to this image.")

I've tried both the original 2021-11 release and the updated KB you list in the DISM command above. (kb5008602). Both KB's fail in the same manner in both DISM and the double clicking the MSU.


Regards,
David