Server 2019 (1809) Cumulative Updates: The update is not applicable to your computer

thecursedupdater · Nov 21, 2021

I have a Server 2019 server no longer finding CU’s to install via Windows Update. I’ve attempted to install the 2021-11 CU manually but it responds with this error: “The update is not applicable to your computer.”

I have checked and confirmed the latest SSU is installed: kb5005112.
Sfc /scannow reported: Windows Resource Protection did not find any integrity violations
Dism /Online /Cleanup-Image /RestoreHealth completed 100%
SFCFix did not find any corruptions

CBS.zip attached.

Regards,
David

philc43 · Nov 25, 2021

Sometimes when this happens you can get around the problem by forcing the update with DISM.

Install Update with DISM

Download the update MSU here: http://download.windowsupdate.com/c..._5535dd10ef8d98b2acede815d6b7fa002f306c33.msu
Copy the MSU file to a convenient location (such as C:\temp).
Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

cd C:\temp
replace C:\temp with your path if different

expand windows10.0-kb5008602-x64_5535dd10ef8d98b2acede815d6b7fa002f306c33.msu -f:* C:\temp

DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows10.0-kb5008602-x64.cab
You should receive the message:
The operation completed successfully.
Make sure you allow the computer to restart if prompted.

Please report if it was successful or not.

thecursedupdater · Nov 28, 2021

Hi,

Thanks for the reply.

I feel a bit silly now for not expanding on by what I meant by when I said I tried installing manually.

I have tried manually installing by directly clicking on the MSU (The install reports the error: "The update is not applicable to your computer")
I have also tried to manually install by extracting the cab and using DISM.exe /online method. (the error is: "Error: 0x800f081e The specified package is not applicable to this image.")

I've tried both the original 2021-11 release and the updated KB you list in the DISM command above. (kb5008602). Both KB's fail in the same manner in both DISM and the double clicking the MSU.

Regards,
David

Search

Search

Server 2019 (1809) Cumulative Updates: The update is not applicable to your computer

thecursedupdater

New member

Attachments

philc43

BSOD Forum Moderator, BSOD Academy Instructor, BSOD Kernel Dump Expert

thecursedupdater

New member