Server 2016 Cumulative Updates Rolling Back

Maxstar · Friday at 11:50 AM

Hi,

Thanks for the additional info, please try to remove KB5013952 again with the following command.

Code:

wusa /uninstall /KB:5013952

If it fails, perform the steps in post #31 again and post and attach the new SearchReg.txt to your next reply.

jaycee5585 · Friday at 12:27 PM

The command failed. New searchreg.txt below.

Maxstar · Friday at 12:55 PM

Step 1. Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST.exe and select "Run as administrator".
Press the Fix button.
If for some reason the tool needs a restart, please make sure you let the system restart normally.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

Step 2. Open a elevated command prompt and run the following commands once at a time.

Code:

lodctr.exe /R
winmgmt.exe /RESYNCPERF
Dism /Online /Cleanup-Image /RestoreHealth

Please let me know the result with a screenshot or a copy/paste after running this three commands.

Step 3. Reboot the server and try Windows Update again. *

* If it fails I think we should remove all the failed updates first.

jaycee5585 · Friday at 4:29 PM

STEP 1
Fixlog.txt is attached.

STEP 2

STEP 3
Server has been rebooted, however - it is too late in the day for me to attempt updating this server now. I will try the updates on Monday.

jaycee5585 · 2022-05-17T11:43:54-0400

I just attempted to update, and it failed.

Maxstar · 2022-05-17T11:55:36-0400

Hi,

Please post the following logs.

%systemdrive%\$Windows.~BT\Sources\Rollback\setupact.log
%systemdrive%\$Windows.~BT\Sources\Rollback\setuperr.log
%systemdrive%\Windows\Logs\CBS\cbs.log

If there is an memory dump in the following folder as well - please zip it and upload it to WeTransfer and post the downloadlink.

%systemdrive%\$Windows.~BT\Sources\Rollback\setupmem.dmp

jaycee5585 · 2022-05-17T12:05:00-0400

The folder C:\$Windows.~BT does not exist on this system.

Attached is the current CBS.log .

Maxstar · 2022-05-17T12:12:44-0400

jaycee5585 said:
The folder C:\$Windows.~BT does not exist on this system.

That's odd, can you please run the following tool from Microsoft.

Download and run SetupDiag from Microsoft

Download

SetupDiag to your desktop.
Right-click on SetupDiag.exe and select Run as administrator.
When completed the following files are created: "Logs.zip, SetupDiag.exe.config and SetupDiagResults.log"
Attach SetupDiagResults.log and Logs.zip to your next reply.

jaycee5585 · 2022-05-17T12:25:01-0400

I ran the tool. It only took about 2 seconds to run. When finished, it did not generate a zip file. The log file generated was empty (0 bytes).

Maxstar · 2022-05-17T12:34:06-0400

Hmm, strange. I suppose that the update this time also resulted in a rollback?

jaycee5585 · 2022-05-17T12:38:46-0400

I did find files with the same names in C:\Windows\Panther\UnattendGC which were updated today. setuperr.log was empty. setupact.log is attached.

jaycee5585 · 2022-05-17T12:39:19-0400

Yes. It did roll back.

Maxstar · 2022-05-17T12:53:51-0400

Thank you very much! This is quite interesting, I'll need to figure out some things.

jaycee5585 · 2022-05-17T12:55:54-0400

Maxstar said:
Step 3. Reboot the server and try Windows Update again. *

* If it fails I think we should remove all the failed updates first.

Do you still think this is a valid plan?

Maxstar · 2022-05-17T13:02:07-0400

Maybe, but first I'm going to consult one of the experts here.

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Server 2016 Cumulative Updates Rolling Back

Maxstar

Sysnative Staff, Windows Update Analyst, Security Analyst

jaycee5585

Active member

Attachments

Maxstar

Sysnative Staff, Windows Update Analyst, Security Analyst

Attachments

jaycee5585

Active member

Attachments

jaycee5585

Active member

Maxstar

Sysnative Staff, Windows Update Analyst, Security Analyst

jaycee5585

Active member

Attachments

Maxstar

Sysnative Staff, Windows Update Analyst, Security Analyst

jaycee5585

Active member

Maxstar

Sysnative Staff, Windows Update Analyst, Security Analyst

jaycee5585

Active member

Attachments

jaycee5585

Active member

Maxstar

Sysnative Staff, Windows Update Analyst, Security Analyst

jaycee5585

Active member

Maxstar

Sysnative Staff, Windows Update Analyst, Security Analyst