Erick Farias Active member Joined Apr 21, 2022 Posts 41 May 21, 2022 #1 Hello! So I have a server 2012 R2 std. version 6.3.9600 N/A Build 9600. The history for the server is that, is a domain controller on 2014 I remove the GUI to server have only server core doing the normal process, the change work normal and I have the server only on server core but do not work anymore to install windows update, I try to return that to have GUI but that don't work as well anymore because give error and don't work. since 2014 I stop many times to try check a way to make the server update the windows update and all the time that fail, with a ticket with Microsoft premier support they told me I should reinstall the server to get that back to work :) but I can't do that for that server, so I hope can get a help from you guys, that is my last hope! sfc /scannow fail The SFCFix show the error message 14098, the component store has been corrupted. But get error to show the .txt file in the end. Follow attached on the ticket here the CBS.zip folder. Please let me know anything you guys may need and I can send here. Thank you very much guys! Erick Attachments CBS.zip 2.9 MB · Views: 1
Hello! So I have a server 2012 R2 std. version 6.3.9600 N/A Build 9600. The history for the server is that, is a domain controller on 2014 I remove the GUI to server have only server core doing the normal process, the change work normal and I have the server only on server core but do not work anymore to install windows update, I try to return that to have GUI but that don't work as well anymore because give error and don't work. since 2014 I stop many times to try check a way to make the server update the windows update and all the time that fail, with a ticket with Microsoft premier support they told me I should reinstall the server to get that back to work :) but I can't do that for that server, so I hope can get a help from you guys, that is my last hope! sfc /scannow fail The SFCFix show the error message 14098, the component store has been corrupted. But get error to show the .txt file in the end. Follow attached on the ticket here the CBS.zip folder. Please let me know anything you guys may need and I can send here. Thank you very much guys! Erick
Erick Farias Active member Joined Apr 21, 2022 Posts 41 May 22, 2022 #2 Hi guys, So to have a clean log, I restarted the server and rename the CBS and DISM folder so we can get a new log files. I them run the SFCFix.exe again and after finish I zipped the CBS and DISM log, follow them attached. Attachments DISM.zip 8.6 KB · Views: 3 CBS.zip 179.2 KB · Views: 4
Hi guys, So to have a clean log, I restarted the server and rename the CBS and DISM folder so we can get a new log files. I them run the SFCFix.exe again and after finish I zipped the CBS and DISM log, follow them attached.
Erick Farias Active member Joined Apr 21, 2022 Posts 41 May 25, 2022 #3 Anyone that can help or give some steps that I can start doing on the server will be very helpful please. About the server, that is a domain controller in core mode. Checking other posts on the forum I see people as about the COMPONENTS file. one strange thing on that server is that the COMPONENTS file have just 256KB. I have another domain controller on the network with same windows version server 2012 R2 and in server core as well but that one is installing the updates normal but the COMPONENTS file from that other server have 82MB. I adding here the COMPONENTS file for the server with issue. Attachments COMPONENTS.zip 61.5 KB · Views: 5
Anyone that can help or give some steps that I can start doing on the server will be very helpful please. About the server, that is a domain controller in core mode. Checking other posts on the forum I see people as about the COMPONENTS file. one strange thing on that server is that the COMPONENTS file have just 256KB. I have another domain controller on the network with same windows version server 2012 R2 and in server core as well but that one is installing the updates normal but the COMPONENTS file from that other server have 82MB. I adding here the COMPONENTS file for the server with issue.
Erick Farias Active member Joined Apr 21, 2022 Posts 41 May 25, 2022 #4 Running the Farbar on the server, attached is the two files that may help to check the issue. Attachments Addition.txt 23 KB · Views: 6 FRST.txt 16.4 KB · Views: 8
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,383 Location The Netherlands May 25, 2022 #5 Hi and welcome to Synative, Unfortunately your COMPONENTS hive is corrupt beyond repair. It's completely empty and can't be reconstructed. Sorry for the bad news. Do you have backups to search for an reliable copy that we might use as replacement? Last edited: May 25, 2022
Hi and welcome to Synative, Unfortunately your COMPONENTS hive is corrupt beyond repair. It's completely empty and can't be reconstructed. Sorry for the bad news. Do you have backups to search for an reliable copy that we might use as replacement?
Erick Farias Active member Joined Apr 21, 2022 Posts 41 May 25, 2022 #6 Hi @Maxstar , unfortunately I don't have a so old backup from that server, the new ones I have will be the same way. I have another VM that is a domain controller as well and is copy from that server just have more updates installed. maybe we can use the COMPONENTS from that other server, not sureif that is possible.
Hi @Maxstar , unfortunately I don't have a so old backup from that server, the new ones I have will be the same way. I have another VM that is a domain controller as well and is copy from that server just have more updates installed. maybe we can use the COMPONENTS from that other server, not sureif that is possible.
Erick Farias Active member Joined Apr 21, 2022 Posts 41 May 25, 2022 #7 I found a backup from 2021 of the OS disk, I will check the component files from that and will upload here.
I found a backup from 2021 of the OS disk, I will check the component files from that and will upload here.
Erick Farias Active member Joined Apr 21, 2022 Posts 41 May 25, 2022 #8 So all the backup files for last 2 years is the same size of components. So will copy that from the other server works or help in anyway? or anyway I can get something from the registry to recreate that? thanks for the help.
So all the backup files for last 2 years is the same size of components. So will copy that from the other server works or help in anyway? or anyway I can get something from the registry to recreate that? thanks for the help.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,383 Location The Netherlands May 25, 2022 #9 Hi, I'll need to verify if it is possible to use the COMPONENTS hive form the "domain controller", but in most cases a repair (reinstall) is the only option...
Hi, I'll need to verify if it is possible to use the COMPONENTS hive form the "domain controller", but in most cases a repair (reinstall) is the only option...
Erick Farias Active member Joined Apr 21, 2022 Posts 41 May 25, 2022 #10 Thanks @Maxstar I attached here the components from an other server that have the same roles from that one. same os version etc installed in the same time. Attachments COMPONENTS-Similar Server.zip 18.3 MB · Views: 2
Thanks @Maxstar I attached here the components from an other server that have the same roles from that one. same os version etc installed in the same time.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,383 Location The Netherlands May 26, 2022 #11 Hi, This hive is also damaged, several Deployments keys contains the wrong value data. You can start a new thread for this server, it might be possible to fix these corruptions. Due to the difference I don't think we can use it as replacement for this server. But I will ask for a second opinion...
Hi, This hive is also damaged, several Deployments keys contains the wrong value data. You can start a new thread for this server, it might be possible to fix these corruptions. Due to the difference I don't think we can use it as replacement for this server. But I will ask for a second opinion...
Erick Farias Active member Joined Apr 21, 2022 Posts 41 May 26, 2022 #12 Hi @Maxstar thanks, I did a test replacing the COMPONENTS from the other server, that do not show anymore as component store corrupted and did work to install the KB5014025: Servicing stack update but others update fail. The SFCFix did run that time and generate that log, may you have a look if we may can fix now with that new log? Regards, Erick Farias Attachments SFCFix.txt 154.2 KB · Views: 8
Hi @Maxstar thanks, I did a test replacing the COMPONENTS from the other server, that do not show anymore as component store corrupted and did work to install the KB5014025: Servicing stack update but others update fail. The SFCFix did run that time and generate that log, may you have a look if we may can fix now with that new log? Regards, Erick Farias
Erick Farias Active member Joined Apr 21, 2022 Posts 41 May 26, 2022 #13 Attached is the updated CBS file and DISM. Attachments CBS-new.zip 459.7 KB · Views: 2 dism new.zip 642.2 KB · Views: 1
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,383 Location The Netherlands May 26, 2022 #14 Hi, Replacing a COMPONENTS hive from another system is not whitout any risk, and might be more harmfull to the system. So therefore I asked for a second opinion first..
Hi, Replacing a COMPONENTS hive from another system is not whitout any risk, and might be more harmfull to the system. So therefore I asked for a second opinion first..
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,383 Location The Netherlands Jun 3, 2022 #15 Hi, Let's try to repair the missing RTM files first. Please use the following command with the Windows 2012 R2 iso mounted or the DVD. Code: DISM /Online /Cleanup-Image /RestoreHealth /Source:X\Sources\install.wim:1 /LimitAccess
Hi, Let's try to repair the missing RTM files first. Please use the following command with the Windows 2012 R2 iso mounted or the DVD. Code: DISM /Online /Cleanup-Image /RestoreHealth /Source:X\Sources\install.wim:1 /LimitAccess
Erick Farias Active member Joined Apr 21, 2022 Posts 41 Jun 3, 2022 #16 Hi @Maxstar thanks for the steps. Follow attached the CBS and DISM updated. Drive F: is a server 2012 R3 RTM version mounted. Attachments CBS_03062022.zip 7.2 KB · Views: 1 DISM_03062022.zip 3.2 KB · Views: 1
Hi @Maxstar thanks for the steps. Follow attached the CBS and DISM updated. Drive F: is a server 2012 R3 RTM version mounted.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,383 Location The Netherlands Jun 3, 2022 #17 Hi, Could you please check if the following folders are present on the other server? C:\Windows\WinSxS\amd64_microsoft-hyper-v-drivers-vmswitch_31bf3856ad364e35_6.3.9600.16408_none_5a241bfc53cf71e0 C:\Windows\WinSxS\amd64_microsoft-hyper-v-vstack-vmms_31bf3856ad364e35_6.3.9600.16402_none_27a8e85d32a4a721 C:\Windows\WinSxS\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.9600.16412_none_16f6d047052c4657 C:\Windows\WinSxS\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.9600.16412_none_214b7a99398d0852
Hi, Could you please check if the following folders are present on the other server? C:\Windows\WinSxS\amd64_microsoft-hyper-v-drivers-vmswitch_31bf3856ad364e35_6.3.9600.16408_none_5a241bfc53cf71e0 C:\Windows\WinSxS\amd64_microsoft-hyper-v-vstack-vmms_31bf3856ad364e35_6.3.9600.16402_none_27a8e85d32a4a721 C:\Windows\WinSxS\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.9600.16412_none_16f6d047052c4657 C:\Windows\WinSxS\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.9600.16412_none_214b7a99398d0852
Erick Farias Active member Joined Apr 21, 2022 Posts 41 Jun 3, 2022 #18 Yes, have all the folders on the other machine.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,383 Location The Netherlands Jun 3, 2022 #19 Great, please make a copy of those folders and attach them as a ZIP file.
Erick Farias Active member Joined Apr 21, 2022 Posts 41 Jun 3, 2022 #20 Thanks @Maxstar Attached is folders, I added as well the a zip with all the components files that on the config folder of the server with issue. Erick Attachments wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.9600.16412_none_214b7a99398d0852.zip 2.7 MB · Views: 1 amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.9600.16412_none_16f6d047052c4657.zip 3.4 MB · Views: 1 amd64_microsoft-hyper-v-drivers-vmswitch_31bf3856ad364e35_6.3.9600.16408_none_5a241bfc53cf71e0.zip 321.8 KB · Views: 1 amd64_microsoft-hyper-v-vstack-vmms_31bf3856ad364e35_6.3.9600.16402_none_27a8e85d32a4a721.zip 3.4 MB · Views: 1 Components-03062022.zip 12.2 MB · Views: 1
Thanks @Maxstar Attached is folders, I added as well the a zip with all the components files that on the config folder of the server with issue. Erick