[SOLVED] Scannow has found corrupted files but cannot fix some of them

loz · Oct 30, 2019

I'm reluctantly trying to upgrade w7 to w10 but 1st attempt failed. Scannow found corrupted files but cannot fix some of them. I've got as far as the CBS logs but now I'm out of my depth. Any help gratefully received.

Sysnative Windows Update · Oct 30, 2019

Hello and welcome!

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC Scan

Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

loz · Oct 30, 2019

Code:

 SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-10-30 17:50:40.346
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\User1\Desktop\SFCFix.zip [0]

Code:

 PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS\wow64_microsoft-windows-ie-sysprep_31bf3856ad364e35_11.2.9600.16428_none_083dd731036b79d4\iesysprep.dll

Code:

 Successfully copied file C:\Users\User1\AppData\Local\niemiro\Archive\WinSxS\wow64_microsoft-windows-ie-sysprep_31bf3856ad364e35_11.2.9600.16428_none_083dd731036b79d4\iesysprep.dll to C:\Windows\WinSxS\wow64_microsoft-windows-ie-sysprep_31bf3856ad364e35_11.2.9600.16428_none_083dd731036b79d4\iesysprep.dll.

Code:

 Successfully restored ownership for C:\Windows\WinSxS\wow64_microsoft-windows-ie-sysprep_31bf3856ad364e35_11.2.9600.16428_none_083dd731036b79d4\iesysprep.dll
Successfully restored permissions on C:\Windows\WinSxS\wow64_microsoft-windows-ie-sysprep_31bf3856ad364e35_11.2.9600.16428_none_083dd731036b79d4\iesysprep.dll
PowerCopy:: directive completed successfully.

Code:

 Successfully processed all directives.

Code:

 Failed to generate a complete zip file. Upload aborted.

Code:

 SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2019-10-30 18:01:09.593
Script hash: /E+jkZEkXfB9I0DHc9k5P24Ohriwa5EnsngdhEtEw9I=
----------------------EOF-----------------------

Sysnative Windows Update · Oct 30, 2019

Please retry the upgrade.

loz · Oct 31, 2019

Sorry, still no joy, same message when I attempt to upgrade to W10:

Sysnative Windows Update · Oct 31, 2019

Any USBs plugged in?

loz · Nov 2, 2019

only my mouse

Sysnative Windows Update · Nov 2, 2019

Please search your system for setuperr.log, zip them up and attach the zip to your reply.

loz · Nov 3, 2019

There seemed to be 3 of these but I could only access and zip this one:

Sysnative Windows Update · Nov 3, 2019

Step#1 - System Update Readiness Tool (SUR) Windows 7 - 64-Bit
1. Download and run the following file.
2. When it asks you if you wish to install, please answer Yes. Note: It could take several hours to run. Please don't cancel it.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post, please upload via Sendspace and just provide the link here.

loz · Nov 3, 2019

Done and attached

Sysnative Windows Update · Nov 3, 2019

Clean as well. Just benign Avast entries.

Please do the following:

Step#1 - FRST Scan

1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Right-click FRST64.exe and click Run as Administrator to run it as administrator. When the tool opens, click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already checked).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please attach the log back here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.

loz · Nov 3, 2019

Sorry, no fixlist.txt attached!

Sysnative Windows Update · Nov 3, 2019

My apologies. I have fixed the instructions.

loz · Nov 3, 2019

All run okay, logs attached

Sysnative Windows Update · Nov 3, 2019

Thank you. Please fully remove AVG from the system along with its utilities and retry the upgrade.

Sysnative Windows Update · Nov 3, 2019

Unfortunately, it appears that your system is still being blocked due to incompatibility. You will have to wait for Microsoft to remove the block and offer Windows 10 to you.

loz · Nov 3, 2019

Thank you very much for your efforts, at least you've ruled out my system as the culprit. I'll await the offer.........

Sysnative Windows Update · Nov 3, 2019

My pleasure!

[SOLVED] Scannow has found corrupted files but cannot fix some of them

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