L loz Contributor Joined Oct 30, 2019 Posts 9 Oct 30, 2019 #1 I'm reluctantly trying to upgrade w7 to w10 but 1st attempt failed. Scannow found corrupted files but cannot fix some of them. I've got as far as the CBS logs but now I'm out of my depth. Any help gratefully received. Attachments cbslogtoday.txt 61.7 KB · Views: 1
I'm reluctantly trying to upgrade w7 to w10 but 1st attempt failed. Scannow found corrupted files but cannot fix some of them. I've got as far as the CBS logs but now I'm out of my depth. Any help gratefully received.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 30, 2019 #2 Hello and welcome! SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip. Drag the file SFCFix.zip onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text. SFC Scan Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each sfc /scannow Wait for this to finish before you continue copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" This will create a file, cbs.txt on your Desktop. Please attach this to your next post. Attachments SFCFix.zip 37.8 KB · Views: 1
Hello and welcome! SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip. Drag the file SFCFix.zip onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text. SFC Scan Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each sfc /scannow Wait for this to finish before you continue copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
L loz Contributor Joined Oct 30, 2019 Posts 9 Oct 30, 2019 #3 Code: SFCFix version 3.0.2.1 by niemiro. Start time: 2019-10-30 17:50:40.346 Microsoft Windows 7 Service Pack 1 - amd64 Using .zip script file at C:\Users\User1\Desktop\SFCFix.zip [0] Code: PowerCopy:: Successfully took permissions for file or folder C:\Windows\WinSxS\wow64_microsoft-windows-ie-sysprep_31bf3856ad364e35_11.2.9600.16428_none_083dd731036b79d4\iesysprep.dll Code: Successfully copied file C:\Users\User1\AppData\Local\niemiro\Archive\WinSxS\wow64_microsoft-windows-ie-sysprep_31bf3856ad364e35_11.2.9600.16428_none_083dd731036b79d4\iesysprep.dll to C:\Windows\WinSxS\wow64_microsoft-windows-ie-sysprep_31bf3856ad364e35_11.2.9600.16428_none_083dd731036b79d4\iesysprep.dll. Code: Successfully restored ownership for C:\Windows\WinSxS\wow64_microsoft-windows-ie-sysprep_31bf3856ad364e35_11.2.9600.16428_none_083dd731036b79d4\iesysprep.dll Successfully restored permissions on C:\Windows\WinSxS\wow64_microsoft-windows-ie-sysprep_31bf3856ad364e35_11.2.9600.16428_none_083dd731036b79d4\iesysprep.dll PowerCopy:: directive completed successfully. Code: Successfully processed all directives. Code: Failed to generate a complete zip file. Upload aborted. Code: SFCFix version 3.0.2.1 by niemiro has completed. Currently storing 1 datablocks. Finish time: 2019-10-30 18:01:09.593 Script hash: /E+jkZEkXfB9I0DHc9k5P24Ohriwa5EnsngdhEtEw9I= ----------------------EOF----------------------- Attachments cbs.txt 2.2 MB · Views: 1
Code: SFCFix version 3.0.2.1 by niemiro. Start time: 2019-10-30 17:50:40.346 Microsoft Windows 7 Service Pack 1 - amd64 Using .zip script file at C:\Users\User1\Desktop\SFCFix.zip [0] Code: PowerCopy:: Successfully took permissions for file or folder C:\Windows\WinSxS\wow64_microsoft-windows-ie-sysprep_31bf3856ad364e35_11.2.9600.16428_none_083dd731036b79d4\iesysprep.dll Code: Successfully copied file C:\Users\User1\AppData\Local\niemiro\Archive\WinSxS\wow64_microsoft-windows-ie-sysprep_31bf3856ad364e35_11.2.9600.16428_none_083dd731036b79d4\iesysprep.dll to C:\Windows\WinSxS\wow64_microsoft-windows-ie-sysprep_31bf3856ad364e35_11.2.9600.16428_none_083dd731036b79d4\iesysprep.dll. Code: Successfully restored ownership for C:\Windows\WinSxS\wow64_microsoft-windows-ie-sysprep_31bf3856ad364e35_11.2.9600.16428_none_083dd731036b79d4\iesysprep.dll Successfully restored permissions on C:\Windows\WinSxS\wow64_microsoft-windows-ie-sysprep_31bf3856ad364e35_11.2.9600.16428_none_083dd731036b79d4\iesysprep.dll PowerCopy:: directive completed successfully. Code: Successfully processed all directives. Code: Failed to generate a complete zip file. Upload aborted. Code: SFCFix version 3.0.2.1 by niemiro has completed. Currently storing 1 datablocks. Finish time: 2019-10-30 18:01:09.593 Script hash: /E+jkZEkXfB9I0DHc9k5P24Ohriwa5EnsngdhEtEw9I= ----------------------EOF-----------------------
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 30, 2019 #4 Please retry the upgrade.
L loz Contributor Joined Oct 30, 2019 Posts 9 Oct 31, 2019 #5 Sorry, still no joy, same message when I attempt to upgrade to W10: Attachments upgrade failure.pdf 131.3 KB · Views: 2
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Oct 31, 2019 #6 Any USBs plugged in?
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Nov 2, 2019 #8 Please search your system for setuperr.log, zip them up and attach the zip to your reply.
L loz Contributor Joined Oct 30, 2019 Posts 9 Nov 3, 2019 #9 There seemed to be 3 of these but I could only access and zip this one: Attachments setuperr.zip 1.5 KB · Views: 1
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Nov 3, 2019 #10 Step#1 - System Update Readiness Tool (SUR) Windows 7 - 64-Bit 1. Download and run the following file. 2. When it asks you if you wish to install, please answer Yes. Note: It could take several hours to run. Please don't cancel it. 3. You will get an Installation Complete screen when it's done running. 4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log Please Note:: if the file is too big to upload to your next post, please upload via Sendspace and just provide the link here.
Step#1 - System Update Readiness Tool (SUR) Windows 7 - 64-Bit 1. Download and run the following file. 2. When it asks you if you wish to install, please answer Yes. Note: It could take several hours to run. Please don't cancel it. 3. You will get an Installation Complete screen when it's done running. 4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log Please Note:: if the file is too big to upload to your next post, please upload via Sendspace and just provide the link here.
L loz Contributor Joined Oct 30, 2019 Posts 9 Nov 3, 2019 #11 Done and attached Attachments CheckSUR.log 2.8 KB · Views: 1 CheckSUR.persist.log 2.8 KB · Views: 0
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Nov 3, 2019 #12 Clean as well. Just benign Avast entries. Please do the following: Step#1 - FRST Scan 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Right-click FRST64.exe and click Run as Administrator to run it as administrator. When the tool opens, click Yes to disclaimer. 3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already checked). 4. Press Scan button. 5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop) 6. Please attach the log back here. 7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply. Last edited: Nov 3, 2019
Clean as well. Just benign Avast entries. Please do the following: Step#1 - FRST Scan 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Right-click FRST64.exe and click Run as Administrator to run it as administrator. When the tool opens, click Yes to disclaimer. 3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already checked). 4. Press Scan button. 5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop) 6. Please attach the log back here. 7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Nov 3, 2019 #14 My apologies. I have fixed the instructions.
L loz Contributor Joined Oct 30, 2019 Posts 9 Nov 3, 2019 #15 All run okay, logs attached Attachments FRST.txt 94 KB · Views: 1 Addition.txt 38.1 KB · Views: 1
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Nov 3, 2019 #16 Thank you. Please fully remove AVG from the system along with its utilities and retry the upgrade.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Nov 3, 2019 #17 Unfortunately, it appears that your system is still being blocked due to incompatibility. You will have to wait for Microsoft to remove the block and offer Windows 10 to you.
Unfortunately, it appears that your system is still being blocked due to incompatibility. You will have to wait for Microsoft to remove the block and offer Windows 10 to you.
L loz Contributor Joined Oct 30, 2019 Posts 9 Nov 3, 2019 #18 Thank you very much for your efforts, at least you've ruled out my system as the culprit. I'll await the offer.........
Thank you very much for your efforts, at least you've ruled out my system as the culprit. I'll await the offer.........