"Restart your computer to install important updates" infinite loop

H

Hijii

Member
Joined
Jun 12, 2013
Posts
6
Every time I start up my computer, it re-boots three times after "Failing configuring windows updates" The first time it gets to 35% (Exactly, every time) and then fails, re-boots, and does so two more times before reverting changes and displaying the log-in screen.

This has been happening non-stop for a year. I have tried:
-Microsoft fix-it
-Reinstalling Windows 7
-Manually installing updates (still fails to configure)
-Editing the registry (On specific instructions from Microsoft forums)
-Various other stuff that I forget by now because it's been over a year.

The attached picture is what I get when I "Check for updates" in Windows Update. No matter how many times I have re-started my computer over the past year or so it has always been the same. I ended up disabling Windows Update from the services. (I enabled it now because I want this fixed)

649cbe06a38663833cb3eeb71ee4966d.png

I have also attached the CBS folder.


EDIT: I just remembered this all started when I edited the registry to fix a different problem, I must have messed something up but I didn't notice it in time to do anything about it.
View attachment 4262
 
Hi Hijii, welcome to Sysnative!

I've got an exam tomorrow morning and won't be able to post a fix for you until that's over, but I just wanted to let you know that you haven't been forgotten :)

Tom
 
Hello, and welcome to Sysnative :)

I've managed to find a few minutes to look over your logs :)

Please start an Elevated Command Prompt: How to start an Elevated Command Prompt in Windows 7 and Vista

and copy and paste in the following:

fsutil resource setautoreset true %systemdrive%\

attrib -r -s -h %SystemRoot%\System32\Config\TxR\*
del %SystemRoot%\System32\Config\TxR\*

attrib -r -s -h %SystemRoot%\System32\SMI\Store\Machine\*
del %SystemRoot%\System32\SMI\Store\Machine\*.tm*
del %SystemRoot%\System32\SMI\Store\Machine\*.blf
del %SystemRoot%\System32\SMI\Store\Machine\*.regtrans-ms

and press enter after the final line if necessary.

If you are asked if you are sure, type Y and press enter.

Please let me know whether this resolves your problem.

Thank you!

Richard
 
It's fine until I get to the line del %SystemRoot%\System32\Config\TxR\* where it displays the following error message:

92c2563c64cd1ea029ec639095ebc05c.png
 
Hello again :)

Please restart your computer and let me know whether it has been enough to resolve your problem (sometimes it is) or whether we need to try a different tactic :)

Richard
 
Please be patient and wait for us to reply. This is a complex issue. I'm really curious if this is a prebuilt computer. Becuase bad ram in my situation caused a like situation.

This is just my two cents.
 
Hi Hijii,

Sorry for the delay. Richard and I are very busy at the moment.

Export CBS folder

  1. Click the Start button
    StartButton_16x16.gif
    then click Computer.
  2. Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
  3. Find and double click on the Logs folder.
  4. Right-click on the CBS folder, and select Copy.
  5. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
  6. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
  7. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.

Tom
 
tom982 said:
Hi Hijii,

Sorry for the delay. Richard and I are very busy at the moment.

Export CBS folder

  1. Click the Start button
    StartButton_16x16.gif
    then click Computer.
  2. Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
  3. Find and double click on the Logs folder.
  4. Right-click on the CBS folder, and select Copy.
  5. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
  6. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
  7. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.

Tom
Click to expand...

Alright I have exported and attached the CBS folder to this post.

View attachment 4337
 
Hi Hijii,

Can you boot into the recovery environment, and launch command prompt please: How to use the Windows 7 System Recovery Environment Command Prompt

When command prompt is launched, type in the following command and press enter:

DISM /image:C:\ /cleanup-image /revertpendingactions

Then reboot your computer, booting into Windows normally. Run this FixIt in aggressive mode: You receive a "0x80070002" or "0x80070003" error code after you download an update from Windows Update, from Microsoft Update, or from Windows Server Update Services

Then try updating and post your CBS log please :)

Tom
 
Thank you so much. I don't know where you got those instructions, but they worked perfectly.

-Russell
----------------------------------------------------------------------------------------------------------
niemiro said:
Hello, and welcome to Sysnative :)

I've managed to find a few minutes to look over your logs :)

Please start an Elevated Command Prompt: How to start an Elevated Command Prompt in Windows 7 and Vista

and copy and paste in the following:

fsutil resource setautoreset true %systemdrive%\

attrib -r -s -h %SystemRoot%\System32\Config\TxR\*
del %SystemRoot%\System32\Config\TxR\*

attrib -r -s -h %SystemRoot%\System32\SMI\Store\Machine\*
del %SystemRoot%\System32\SMI\Store\Machine\*.tm*
del %SystemRoot%\System32\SMI\Store\Machine\*.blf
del %SystemRoot%\System32\SMI\Store\Machine\*.regtrans-ms

and press enter after the final line if necessary.

If you are asked if you are sure, type Y and press enter.

Please let me know whether this resolves your problem.

Thank you!

Richard
Click to expand...
 
Sorry to bring life to a dead thread, but Google brought me here, and this solution did fix it for me. I also just used notepad to make those commands into a *.bat file, and then just ran that with Admin privileges.

Thanks again for the Help, I had tried about a half dozen generic suggested fixes before finding this one. :D

rejohnson said:
Thank you so much. I don't know where you got those instructions, but they worked perfectly.

-Russell
----------------------------------------------------------------------------------------------------------
niemiro said:
Hello, and welcome to Sysnative :)

I've managed to find a few minutes to look over your logs :)

Please start an Elevated Command Prompt: How to start an Elevated Command Prompt in Windows 7 and Vista

and copy and paste in the following:

fsutil resource setautoreset true %systemdrive%\

attrib -r -s -h %SystemRoot%\System32\Config\TxR\*
del %SystemRoot%\System32\Config\TxR\*

attrib -r -s -h %SystemRoot%\System32\SMI\Store\Machine\*
del %SystemRoot%\System32\SMI\Store\Machine\*.tm*
del %SystemRoot%\System32\SMI\Store\Machine\*.blf
del %SystemRoot%\System32\SMI\Store\Machine\*.regtrans-ms

and press enter after the final line if necessary.

If you are asked if you are sure, type Y and press enter.

Please let me know whether this resolves your problem.

Thank you!

Richard
Click to expand...
Click to expand...
 
Hi all!

Felt the need to register an account just to thank you for this solution! :) Worked like a charm!

Cheers

illkitty said:
Sorry to bring life to a dead thread, but Google brought me here, and this solution did fix it for me. I also just used notepad to make those commands into a *.bat file, and then just ran that with Admin privileges.

Thanks again for the Help, I had tried about a half dozen generic suggested fixes before finding this one. :D

rejohnson said:
Thank you so much. I don't know where you got those instructions, but they worked perfectly.

-Russell
----------------------------------------------------------------------------------------------------------
niemiro said:
Hello, and welcome to Sysnative :)

I've managed to find a few minutes to look over your logs :)

Please start an Elevated Command Prompt: How to start an Elevated Command Prompt in Windows 7 and Vista

and copy and paste in the following:

fsutil resource setautoreset true %systemdrive%\

attrib -r -s -h %SystemRoot%\System32\Config\TxR\*
del %SystemRoot%\System32\Config\TxR\*

attrib -r -s -h %SystemRoot%\System32\SMI\Store\Machine\*
del %SystemRoot%\System32\SMI\Store\Machine\*.tm*
del %SystemRoot%\System32\SMI\Store\Machine\*.blf
del %SystemRoot%\System32\SMI\Store\Machine\*.regtrans-ms

and press enter after the final line if necessary.

If you are asked if you are sure, type Y and press enter.

Please let me know whether this resolves your problem.

Thank you!

Richard
Click to expand...
Click to expand...
Click to expand...
 
I did the above fix but got erros, please see below:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.


C:\Windows\system32>fsutil resource setautoreset true %systemdrive%\
The operation completed successfully.


C:\Windows\system32>
C:\Windows\system32>attrib -r -s -h %SystemRoot%\System32\Config\TxR\*


C:\Windows\system32>del %SystemRoot%\System32\Config\TxR\*
C:\Windows\System32\Config\TxR\*, Are you sure (Y/N)? y
C:\Windows\System32\Config\TxR\{a204e885-67aa-11e5-a263-083e8e29ce16}.TxR.0.regt
rans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{a204e885-67aa-11e5-a263-083e8e29ce16}.TxR.1.regt
rans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{a204e885-67aa-11e5-a263-083e8e29ce16}.TxR.2.regt
rans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{a204e885-67aa-11e5-a263-083e8e29ce16}.TxR.blf
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{a204e886-67aa-11e5-a263-083e8e29ce16}.TM.blf
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{a204e886-67aa-11e5-a263-083e8e29ce16}.TMContaine
r00000000000000000001.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{a204e886-67aa-11e5-a263-083e8e29ce16}.TMContaine
r00000000000000000002.regtrans-ms
The process cannot access the file because it is being used by another process.


C:\Windows\system32>
 
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