"Restart your computer to install important updates" infinite loop

Hijii · Jun 12, 2013

Every time I start up my computer, it re-boots three times after "Failing configuring windows updates" The first time it gets to 35% (Exactly, every time) and then fails, re-boots, and does so two more times before reverting changes and displaying the log-in screen.

This has been happening non-stop for a year. I have tried:
-Microsoft fix-it
-Reinstalling Windows 7
-Manually installing updates (still fails to configure)
-Editing the registry (On specific instructions from Microsoft forums)
-Various other stuff that I forget by now because it's been over a year.

The attached picture is what I get when I "Check for updates" in Windows Update. No matter how many times I have re-started my computer over the past year or so it has always been the same. I ended up disabling Windows Update from the services. (I enabled it now because I want this fixed)

I have also attached the CBS folder.

EDIT: I just remembered this all started when I edited the registry to fix a different problem, I must have messed something up but I didn't notice it in time to do anything about it.
View attachment 4262

tom982 · Jun 12, 2013

Hi Hijii, welcome to Sysnative!

I've got an exam tomorrow morning and won't be able to post a fix for you until that's over, but I just wanted to let you know that you haven't been forgotten :)

Tom

niemiro · Jun 12, 2013

Hello, and welcome to Sysnative :)

I've managed to find a few minutes to look over your logs :)

Please start an Elevated Command Prompt: How to start an Elevated Command Prompt in Windows 7 and Vista

and copy and paste in the following:

fsutil resource setautoreset true %systemdrive%\

attrib -r -s -h %SystemRoot%\System32\Config\TxR\*
del %SystemRoot%\System32\Config\TxR\*

attrib -r -s -h %SystemRoot%\System32\SMI\Store\Machine\*
del %SystemRoot%\System32\SMI\Store\Machine\*.tm*
del %SystemRoot%\System32\SMI\Store\Machine\*.blf
del %SystemRoot%\System32\SMI\Store\Machine\*.regtrans-ms

and press enter after the final line if necessary.

If you are asked if you are sure, type Y and press enter.

Please let me know whether this resolves your problem.

Thank you!

Richard

Hijii · Jun 12, 2013

It's fine until I get to the line del %SystemRoot%\System32\Config\TxR\* where it displays the following error message:

niemiro · Jun 13, 2013

Hello again :)

Please restart your computer and let me know whether it has been enough to resolve your problem (sometimes it is) or whether we need to try a different tactic :)

Richard

Hijii · Jun 13, 2013

No that didn't seem to work, still the same problem

Hijii · Jun 15, 2013

Is there another thing I could try?

Hijii · Jun 19, 2013

Can anyone help me? Please? :S

Anthony N · Jun 19, 2013

Please be patient and wait for us to reply. This is a complex issue. I'm really curious if this is a prebuilt computer. Becuase bad ram in my situation caused a like situation.

This is just my two cents.

tom982 · Jun 20, 2013

Hi Hijii,

Sorry for the delay. Richard and I are very busy at the moment.

Export CBS folder

Click the Start button

then click Computer.
Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
Find and double click on the Logs folder.
Right-click on the CBS folder, and select Copy.
Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.

Tom

Hijii · Jun 20, 2013

tom982 said:
Hi Hijii,

Sorry for the delay. Richard and I are very busy at the moment.

Export CBS folder

Click the Start button

then click Computer.

Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.

Find and double click on the Logs folder.

Right-click on the CBS folder, and select Copy.

Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.

Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.

A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.

Tom

Alright I have exported and attached the CBS folder to this post.

View attachment 4337

tom982 · Jun 21, 2013

Hi Hijii,

Can you boot into the recovery environment, and launch command prompt please: How to use the Windows 7 System Recovery Environment Command Prompt

When command prompt is launched, type in the following command and press enter:

DISM /image:C:\ /cleanup-image /revertpendingactions

Then reboot your computer, booting into Windows normally. Run this FixIt in aggressive mode: You receive a "0x80070002" or "0x80070003" error code after you download an update from Windows Update, from Microsoft Update, or from Windows Server Update Services

Then try updating and post your CBS log please :)

Tom

rejohnson · Mar 27, 2015

Thank you so much. I don't know where you got those instructions, but they worked perfectly.

-Russell
----------------------------------------------------------------------------------------------------------

niemiro said:
Hello, and welcome to Sysnative :)

I've managed to find a few minutes to look over your logs :)

Please start an Elevated Command Prompt: How to start an Elevated Command Prompt in Windows 7 and Vista

and copy and paste in the following:

fsutil resource setautoreset true %systemdrive%\

attrib -r -s -h %SystemRoot%\System32\Config\TxR\*
del %SystemRoot%\System32\Config\TxR\*

attrib -r -s -h %SystemRoot%\System32\SMI\Store\Machine\*
del %SystemRoot%\System32\SMI\Store\Machine\*.tm*
del %SystemRoot%\System32\SMI\Store\Machine\*.blf
del %SystemRoot%\System32\SMI\Store\Machine\*.regtrans-ms

and press enter after the final line if necessary.

If you are asked if you are sure, type Y and press enter.

Please let me know whether this resolves your problem.

Thank you!

Richard

illkitty · Jun 17, 2015

Sorry to bring life to a dead thread, but Google brought me here, and this solution did fix it for me. I also just used notepad to make those commands into a *.bat file, and then just ran that with Admin privileges.

Thanks again for the Help, I had tried about a half dozen generic suggested fixes before finding this one.

rejohnson said:
Thank you so much. I don't know where you got those instructions, but they worked perfectly.

-Russell
----------------------------------------------------------------------------------------------------------

niemiro said:

Hello, and welcome to Sysnative :)

I've managed to find a few minutes to look over your logs :)

Please start an Elevated Command Prompt: How to start an Elevated Command Prompt in Windows 7 and Vista

and copy and paste in the following:

fsutil resource setautoreset true %systemdrive%\

attrib -r -s -h %SystemRoot%\System32\Config\TxR\*
del %SystemRoot%\System32\Config\TxR\*

attrib -r -s -h %SystemRoot%\System32\SMI\Store\Machine\*
del %SystemRoot%\System32\SMI\Store\Machine\*.tm*
del %SystemRoot%\System32\SMI\Store\Machine\*.blf
del %SystemRoot%\System32\SMI\Store\Machine\*.regtrans-ms

and press enter after the final line if necessary.

If you are asked if you are sure, type Y and press enter.

Please let me know whether this resolves your problem.

Thank you!

Richard

Click to expand...

Pihraija · Jul 12, 2015

Hi all!

Felt the need to register an account just to thank you for this solution! :) Worked like a charm!

Cheers

illkitty said:
Sorry to bring life to a dead thread, but Google brought me here, and this solution did fix it for me. I also just used notepad to make those commands into a *.bat file, and then just ran that with Admin privileges.

Thanks again for the Help, I had tried about a half dozen generic suggested fixes before finding this one.

rejohnson said:

Thank you so much. I don't know where you got those instructions, but they worked perfectly.

-Russell
----------------------------------------------------------------------------------------------------------

niemiro said:

Hello, and welcome to Sysnative :)

I've managed to find a few minutes to look over your logs :)

Please start an Elevated Command Prompt: How to start an Elevated Command Prompt in Windows 7 and Vista

and copy and paste in the following:

fsutil resource setautoreset true %systemdrive%\

attrib -r -s -h %SystemRoot%\System32\Config\TxR\*
del %SystemRoot%\System32\Config\TxR\*

attrib -r -s -h %SystemRoot%\System32\SMI\Store\Machine\*
del %SystemRoot%\System32\SMI\Store\Machine\*.tm*
del %SystemRoot%\System32\SMI\Store\Machine\*.blf
del %SystemRoot%\System32\SMI\Store\Machine\*.regtrans-ms

and press enter after the final line if necessary.

If you are asked if you are sure, type Y and press enter.

Please let me know whether this resolves your problem.

Thank you!

Richard

Click to expand...

Click to expand...

Frankish2004 · Jun 12, 2016

I did the above fix but got erros, please see below:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>fsutil resource setautoreset true %systemdrive%\
The operation completed successfully.

C:\Windows\system32>
C:\Windows\system32>attrib -r -s -h %SystemRoot%\System32\Config\TxR\*

C:\Windows\system32>del %SystemRoot%\System32\Config\TxR\*
C:\Windows\System32\Config\TxR\*, Are you sure (Y/N)? y
C:\Windows\System32\Config\TxR\{a204e885-67aa-11e5-a263-083e8e29ce16}.TxR.0.regt
rans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{a204e885-67aa-11e5-a263-083e8e29ce16}.TxR.1.regt
rans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{a204e885-67aa-11e5-a263-083e8e29ce16}.TxR.2.regt
rans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{a204e885-67aa-11e5-a263-083e8e29ce16}.TxR.blf
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{a204e886-67aa-11e5-a263-083e8e29ce16}.TM.blf
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{a204e886-67aa-11e5-a263-083e8e29ce16}.TMContaine
r00000000000000000001.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{a204e886-67aa-11e5-a263-083e8e29ce16}.TMContaine
r00000000000000000002.regtrans-ms
The process cannot access the file because it is being used by another process.

C:\Windows\system32>

Succ3ss · Jun 15, 2016

Frankish2004, glad to help. I ran into the same problem, please refer to this website for a fix! Thanks! BEST FIX: Restart your computer to install important updates loop - Appuals.com

Frankish2004 · Jun 16, 2016

Succ3ss said:
Frankish2004, glad to help. I ran into the same problem, please refer to this website for a fix! Thanks! BEST FIX: Restart your computer to install important updates loop - Appuals.com

Thanks for pointing me in the right direction, however when i followed the path on that website to delete file. It is not there??

See Screenshot below

Thank you

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"Restart your computer to install important updates" infinite loop

Hijii

Member

tom982

Emeritus

niemiro

Senior Administrator, Windows Update Expert

Hijii

Member

niemiro

Senior Administrator, Windows Update Expert

Hijii

Member

Hijii

Member

Hijii

Member

Anthony N

Well-known member

tom982

Emeritus

Hijii

Member

tom982

Emeritus

rejohnson

New member

illkitty

New member

Pihraija

New member

Frankish2004

New member

Succ3ss

New member

Frankish2004

New member