D Dirigo04736 Member Joined Mar 29, 2016 Posts 6 Location New England Mar 29, 2016 #1 This seems to be a on going issue. For your reference mine issue occur after recovering back from a Windows 10 update I was not satisfied with. My laptop's video drives do not seem to be totally compatible with windows 10. After starting to update Windows 7 I received this loop issue. As instructed to previous users, I have done the following: 1. Click your start button and type cmd in the search box. 2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears. 3. Copy/Paste the following into the command-prompt window and hit enter. reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /s >1.txt && notepad 1.txt Here is the result: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update NextSqmReportTime REG_SZ 2016-03-29 17:54:44 FeaturedUpdatesNotificationSeqNum REG_DWORD 0x1cab FeaturedUpdatesNotificationSeqNumGenTime REG_SZ 2016-03-17 21:09:52 ElevateNonAdmins REG_DWORD 0x1 AUOptions REG_DWORD 0x4 ScheduledInstallDay REG_DWORD 0x0 ScheduledInstallTime REG_DWORD 0x3 IncludeRecommendedUpdates REG_DWORD 0x1 ActionCenterLastPossibleRestartNotification REG_SZ 2016-03-25 07:00:00 NextDetectionTime REG_SZ 2016-03-30 08:59:16 NextFeaturedUpdatesNotificationTime REG_SZ 2016-03-19 15:33:02 ScheduledInstallDate REG_SZ 2016-03-30 07:00:00 ActionCenterNotificationCount REG_DWORD 0x3 BalloonTime REG_SZ 2016-03-26 20:31:35 BalloonType REG_DWORD 0x13 LastRestoreId REG_SZ {FFF3B14F-FA6F-49F0-AB55-35155981A8D4} HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired AULastForcedRebootType REG_DWORD 0x0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\UAS UpdateCount REG_DWORD 0x0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade ReservationsAllowed REG_DWORD 0x2 AllowOSUpgrade REG_DWORD 0x1 KickoffSource REG_DWORD 0x0 Refresh REG_DWORD 0x1 OSUpgradeRunOnceCount REG_DWORD 0x1 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade\State OSUpgradeState REG_DWORD 0x8 OSUpgradeStateTimeStamp REG_SZ 2016-03-27 00:06:16 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting BatchFlushAge REG_DWORD 0x35d SamplingValue2 REG_DWORD 0xb6 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\EventCache HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\RebootWatch HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services DefaultService REG_SZ 7971f918-a847-4430-9279-4a52d1efe18d HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\Pending ValidatedPreWsus3RegistrationRequests REG_DWORD 0x1 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\Pending\7971f918-a847-4430-9279-4a52d1efe18d ClientApplicationID REG_SZ Default Service Recovery RegisterWithAU REG_DWORD 0x1 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup SelfUpdateStatus REG_DWORD 0x0 SelfupdateUnmanaged REG_DWORD 0x1 ServerId REG_SZ 9482f4b4-e343-43b6-b170-9a65bc822c77 SetupHandlerUpdateId REG_SZ 61ca813a-7585-442e-a66b-b0d15ce6bdc0 UpdateSessionId REG_DWORD 0xffffffff HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results\SelfUpdate LastSuccessTime REG_SZ 2016-03-19 00:29:18 RebootFailCount REG_DWORD 0x0 LastError REG_DWORD 0x0 Thank you in advance.
This seems to be a on going issue. For your reference mine issue occur after recovering back from a Windows 10 update I was not satisfied with. My laptop's video drives do not seem to be totally compatible with windows 10. After starting to update Windows 7 I received this loop issue. As instructed to previous users, I have done the following: 1. Click your start button and type cmd in the search box. 2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears. 3. Copy/Paste the following into the command-prompt window and hit enter. reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /s >1.txt && notepad 1.txt Here is the result: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update NextSqmReportTime REG_SZ 2016-03-29 17:54:44 FeaturedUpdatesNotificationSeqNum REG_DWORD 0x1cab FeaturedUpdatesNotificationSeqNumGenTime REG_SZ 2016-03-17 21:09:52 ElevateNonAdmins REG_DWORD 0x1 AUOptions REG_DWORD 0x4 ScheduledInstallDay REG_DWORD 0x0 ScheduledInstallTime REG_DWORD 0x3 IncludeRecommendedUpdates REG_DWORD 0x1 ActionCenterLastPossibleRestartNotification REG_SZ 2016-03-25 07:00:00 NextDetectionTime REG_SZ 2016-03-30 08:59:16 NextFeaturedUpdatesNotificationTime REG_SZ 2016-03-19 15:33:02 ScheduledInstallDate REG_SZ 2016-03-30 07:00:00 ActionCenterNotificationCount REG_DWORD 0x3 BalloonTime REG_SZ 2016-03-26 20:31:35 BalloonType REG_DWORD 0x13 LastRestoreId REG_SZ {FFF3B14F-FA6F-49F0-AB55-35155981A8D4} HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired AULastForcedRebootType REG_DWORD 0x0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\UAS UpdateCount REG_DWORD 0x0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade ReservationsAllowed REG_DWORD 0x2 AllowOSUpgrade REG_DWORD 0x1 KickoffSource REG_DWORD 0x0 Refresh REG_DWORD 0x1 OSUpgradeRunOnceCount REG_DWORD 0x1 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade\State OSUpgradeState REG_DWORD 0x8 OSUpgradeStateTimeStamp REG_SZ 2016-03-27 00:06:16 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting BatchFlushAge REG_DWORD 0x35d SamplingValue2 REG_DWORD 0xb6 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\EventCache HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\RebootWatch HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services DefaultService REG_SZ 7971f918-a847-4430-9279-4a52d1efe18d HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\Pending ValidatedPreWsus3RegistrationRequests REG_DWORD 0x1 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\Pending\7971f918-a847-4430-9279-4a52d1efe18d ClientApplicationID REG_SZ Default Service Recovery RegisterWithAU REG_DWORD 0x1 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup SelfUpdateStatus REG_DWORD 0x0 SelfupdateUnmanaged REG_DWORD 0x1 ServerId REG_SZ 9482f4b4-e343-43b6-b170-9a65bc822c77 SetupHandlerUpdateId REG_SZ 61ca813a-7585-442e-a66b-b0d15ce6bdc0 UpdateSessionId REG_DWORD 0xffffffff HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results\SelfUpdate LastSuccessTime REG_SZ 2016-03-19 00:29:18 RebootFailCount REG_DWORD 0x0 LastError REG_DWORD 0x0 Thank you in advance.
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Apr 1, 2016 #2 Hi Dirigo04736 :) My name is Aura and I'll be assisting you with your issue. Follow the instructions below please. SFCFix - Fix Time WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to download and execute a SFCFix fix, and provide the log. Download SFCFix and move the executable on your Desktop; On your Desktop, right-click and select New, then Text Document. Give it the name SFCFixScript (it should be a .txt) extension; Open the SFCFixScript.txt file you just created, and copy/paste the following in it; Code: :: [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired] Save any work you have open, and close every programs; Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it; SFCFix will launch, let it complete; Once done, a file will appear on your Desktop, called SFCFix.txt; Open the file, then copy and paste its content in your next reply;
Hi Dirigo04736 :) My name is Aura and I'll be assisting you with your issue. Follow the instructions below please. SFCFix - Fix Time WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to download and execute a SFCFix fix, and provide the log. Download SFCFix and move the executable on your Desktop; On your Desktop, right-click and select New, then Text Document. Give it the name SFCFixScript (it should be a .txt) extension; Open the SFCFixScript.txt file you just created, and copy/paste the following in it; Code: :: [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired] Save any work you have open, and close every programs; Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it; SFCFix will launch, let it complete; Once done, a file will appear on your Desktop, called SFCFix.txt; Open the file, then copy and paste its content in your next reply;
D Dirigo04736 Member Joined Mar 29, 2016 Posts 6 Location New England Apr 1, 2016 #3 Thanks for sending a prompt response. I ran the script and received a missing "msvcp100.dll missing" error message. I took care of that issue and ran the script again without error. Windows update no longer wants to reboot but now it wants to upgrade to windows 10. I already upgrade this computer, Dell Vostro 3550 64bit laptop, to windows 10 twice and ran into a video errors. First time was a blank screen. Luckily plugging in an external monitor gave me enough time to roll it back to windows 7. After I update dated the video driver I up graded to win 10 again, this time I did not lose the screen but it started getting a screen flicker/reset thing happening about every five minutes. It was annoying and I was not sure what it would work up to for issues so I rolled it back to 7 and that's when I got the update restart loop. the following is the content of the SFCFix.txt file: SFCFix version 3.0.0.0 by niemiro. Start time: 2016-04-01 09:12:13.349 Microsoft Windows 7 Service Pack 1 - amd64 Using .txt script file at C:\Users\Andy\Desktop\SFCFixScript.txt.txt [1] RegistryScript:: Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update. Successfully deleted registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired. Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update. RegistryScript:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 2 datablocks. Finish time: 2016-04-01 09:12:13.614 Script hash: vygNwPGEbuf7ax4r4PQ3Orn5Te4Tu0ODgIsBwsyvrTM= ----------------------EOF----------------------- Before I try to upgrade this laptop to Win 10 I will wait to here back from you. Thank you for the expert help and prompt service
Thanks for sending a prompt response. I ran the script and received a missing "msvcp100.dll missing" error message. I took care of that issue and ran the script again without error. Windows update no longer wants to reboot but now it wants to upgrade to windows 10. I already upgrade this computer, Dell Vostro 3550 64bit laptop, to windows 10 twice and ran into a video errors. First time was a blank screen. Luckily plugging in an external monitor gave me enough time to roll it back to windows 7. After I update dated the video driver I up graded to win 10 again, this time I did not lose the screen but it started getting a screen flicker/reset thing happening about every five minutes. It was annoying and I was not sure what it would work up to for issues so I rolled it back to 7 and that's when I got the update restart loop. the following is the content of the SFCFix.txt file: SFCFix version 3.0.0.0 by niemiro. Start time: 2016-04-01 09:12:13.349 Microsoft Windows 7 Service Pack 1 - amd64 Using .txt script file at C:\Users\Andy\Desktop\SFCFixScript.txt.txt [1] RegistryScript:: Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update. Successfully deleted registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired. Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update. RegistryScript:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 2 datablocks. Finish time: 2016-04-01 09:12:13.614 Script hash: vygNwPGEbuf7ax4r4PQ3Orn5Te4Tu0ODgIsBwsyvrTM= ----------------------EOF----------------------- Before I try to upgrade this laptop to Win 10 I will wait to here back from you. Thank you for the expert help and prompt service
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Apr 1, 2016 #4 Do you wish to upgrade to Windows 10 or do you want to stay on Windows 7 for now?
D Dirigo04736 Member Joined Mar 29, 2016 Posts 6 Location New England Apr 1, 2016 #5 I am happy with Windows 7 but should update to Windows 10 if this laptop will work on it. If it wont I am ok with it. I am still running XP on some older computers I have and am happy with them. I picked up this laptop and another Dell Inspiron 5110 64bit laptop. The owner upgraded because these were both "slow". I did a factory recovery on both and the are plenty fast. I up graded both to Windows 10 but the Inspiron had the screen issue as well even after a bios update and updating all the newest drivers from Dell so it is back on Win 7 as well. I guess the short of it is if there is a fix for the video drivers I will update to windows 10 if not C'est la vie.
I am happy with Windows 7 but should update to Windows 10 if this laptop will work on it. If it wont I am ok with it. I am still running XP on some older computers I have and am happy with them. I picked up this laptop and another Dell Inspiron 5110 64bit laptop. The owner upgraded because these were both "slow". I did a factory recovery on both and the are plenty fast. I up graded both to Windows 10 but the Inspiron had the screen issue as well even after a bios update and updating all the newest drivers from Dell so it is back on Win 7 as well. I guess the short of it is if there is a fix for the video drivers I will update to windows 10 if not C'est la vie.
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Apr 1, 2016 #6 What is your laptop brand and model?
D Dirigo04736 Member Joined Mar 29, 2016 Posts 6 Location New England Apr 1, 2016 #7 Dell Vostro 3550 64bit service tag BZQ6SP1 Dell Inspiron N5110 64 but service tag F3TZNR1
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Apr 1, 2016 #8 From their respective drivers page on Dell website, notice the header. http://www.dell.com/support/home/us/en/04/product-support/product/vostro-3550/drivers Product Support | Dell US Product not tested for Windows 10 upgrade Dell is not testing or developing Windows 10 drivers for this product. If you choose to upgrade, some features, applications, and connected devices may not work as expected. See a list of tested products Click to expand...
From their respective drivers page on Dell website, notice the header. http://www.dell.com/support/home/us/en/04/product-support/product/vostro-3550/drivers Product Support | Dell US Product not tested for Windows 10 upgrade Dell is not testing or developing Windows 10 drivers for this product. If you choose to upgrade, some features, applications, and connected devices may not work as expected. See a list of tested products Click to expand...
D Dirigo04736 Member Joined Mar 29, 2016 Posts 6 Location New England Apr 1, 2016 #9 I saw that memo.
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Apr 1, 2016 #10 In that case, there's two options: wait to see if these laptops will officially support Windows 10 in the future, or upgrade to Windows 10, and install the highest drivers available from their driver page.
In that case, there's two options: wait to see if these laptops will officially support Windows 10 in the future, or upgrade to Windows 10, and install the highest drivers available from their driver page.
D Dirigo04736 Member Joined Mar 29, 2016 Posts 6 Location New England Apr 1, 2016 #11 That was the conclusion I had reached as well. In my other research I had read about another possible service causing the same issues that might be correct down the road with Windows fabulous updates. For now they are well working free laptops. thank you for all your help
That was the conclusion I had reached as well. In my other research I had read about another possible service causing the same issues that might be correct down the road with Windows fabulous updates. For now they are well working free laptops. thank you for all your help
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Apr 1, 2016 #12 No problem Dirigo, you're welcome :)