Resource Protection Found Corrupt Files but Was Unable to Fix Some of Them

[MomDaBomb]

Hello, all.

I ran sfc /scannow on my Windows Vista. When it was completed, it displayed the following message:

"Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.Log."

I ran this utility b/c nearly every time I try to open an application, I receive a message that says, "The extended attributes are inconsistent, and the application will not open."

Any technical advice and solution for my problem will be very deeply appreciated. Thank you in advance.

Best regrds,

MomDaBomb

 

[niemiro]

Hello, and welcome to Sysnative!

First, do you have any custom themes installed, or any other modifications to make Windows look/feel different?

I've also seen this fix work for a couple of users I've helped in the past (original source: How can I fix the extended attributes are inconsistent error in - Microsoft Community)

1. Right click the volume icon in the task bar and select sounds2. Scroll down about 3/4 on the Program Events: list and select the option that says Windows User Account Control
3. Change the Sounds: option to (None) and then click on okay

Does that help? If not, change it back.

Richard

 

[MomDaBomb]

Thank you, Richard, for your time and effort that you extended to me regarding my post. I have Windows Vista. When I followed your directions, the path was not the same. I went to the control panel and clicked on Sounds and chose None. I have been able to open apps. now.

I have two other questions that perhaps you and/or someone in the forum can address. I have Windows Vista on my PC. But, when I did an aol update about two weeks ago, it later said that I have Chrome Windows. I have read articles that say that Chrome Windows creates conflicts. AOL has its own browser, and I have never accepted their browser when doing an update. I have no idea how the reference to Chrome Windows was established. If I got to Start and click on IE, it shows IE as my browser. Do you think this is causing a conflict? Do you know how I can delete the Chrome Windows?

Lastly, my Windows Updates will not successfully download. I currently have 12 updates to download. It will try to download the updates for about an hour, yet the percentage of the update status is 0. It then will shut down. Do you and/or anyone else have a solution for this problem?

I thank you, again, Richard for your expertise and time you gave me to reply to my question. And, I thanik anyone, in advance, of any solutions to the two other problems that I am having.

Best regards,

MomDaBomb

 

[niemiro]

Hello again MomDaBomb!

Thank you for being so polite. I know it should make absolutely no difference, but it just makes my day a little bit nicer :)

Related to that, Stephen and Tom are both currently away, so you've still got me. However, I hope that you can understand that this means I'm taking on the wordload usually split between the three of us, so I'm really busy. Please post to the "Not Received Help" thread at the top of the Windows Update forum if I ever leave your thread unanswered for more than 48 hours.

Thank you, Richard, for your time and effort that you extended to me regarding my post. I have Windows Vista. When I followed your directions, the path was not the same. I went to the control panel and clicked on Sounds and chose None. I have been able to open apps. now.

Thank you for letting me know how the instructions differed so that I know for next time, and I'm really glad that it worked.

I have two other questions that perhaps you and/or someone in the forum can address. I have Windows Vista on my PC. But, when I did an aol update about two weeks ago, it later said that I have Chrome Windows. I have read articles that say that Chrome Windows creates conflicts. AOL has its own browser, and I have never accepted their browser when doing an update. I have no idea how the reference to Chrome Windows was established. If I got to Start and click on IE, it shows IE as my browser. Do you think this is causing a conflict? Do you know how I can delete the Chrome Windows?

To uninstall Chrome Windows, please follow these instructions (it will show in the uninstall list as "Google Chrome"): https://support.google.com/chrome/answer/95319?hl=en

However, it should not be necessary as it should not cause any conflicts. There is a small chance that it might once have conflicted with AOL's browser, but first, I think that if it did, it would now have been fixed i.e. the information is out of date, Google's had a lot of chance to fix those sorts of issues now, and a lot of people have & had AOL internet - it's not a small market share. Secondly, there are no conflicts with Internet Explorer, so since you don't use AOL's broswer, there should be absolutely no reason to be concerned.

1: I haven't heard of these conflicts before, and if they were a major issue, I would have done. So it can only be something a) which has now been fixed, b) something incredibly specific and rare, or c) there never were any conflicts: we get this a lot online, somebody removes Google Chrome, it fixes their problem, they assume Google Chrome was the problem, but actually it was some rare modification/addon to Google Chrome that was the problem.
2: There definitely are no conflicts between Google Chrome & IE, so you don't need to worry anyway.
3: You can remove it using the instructions from the above link if you want


Finally, if Google Chrome does not appear in your uninstall list, do not be concerned. Just ignore the message from AOL installer, as it's likely to be wrong. AOL can only look for markers for installation of Google Chrome. But Google update Chrome very regularly. The markers change, the AOL installer does not update fast enough, so false positives occur.

Lastly, my Windows Updates will not successfully download. I currently have 12 updates to download. It will try to download the updates for about an hour, yet the percentage of the update status is 0. It then will shut down. Do you and/or anyone else have a solution for this problem?

Open an Elevated Command Prompt: Open an Elevated Command Prompt Window (Windows Vista/7)

then paste in and press enter after:

net stop bits
net stop wuauserv
ren %SystemRoot%\SoftwareDistribution *.bak
net start bits
net start wuauserv

Then re-try Windows Update. It will take up to half an hour. The above will delete lots of precached data. All of this must be regenerated in one go --> a slow first search.

Thank you.

Richard

 

[MomDaBomb]

Good morning, Richard.

Since you hast advised me to try your instructions at the end of this thread, I have tried it several times with no success.
I would like to tell you explain to you what the PC did.

I followed your instructions. Then I ran Windows update. I now have 20 updates to install which total 48 megs. I have plenty of memory (3 gigs) and a 700 gig hard drive with more than 50% free space. After I pasted the info you told me to, it began to process the command. On the third line it said "Access denied." Then it continued to process the info and ended up saying that net start wuauserve started successfully. I then clicked on Windows Update. It indicated that I have 20 important updates totalling 48 megs. So, I went to bed last night with it still searching for updates. This morning, it said that I had 20 important updates to install and to click the update installer to install. So I clicked it and told it to continue. The window said downloading 20 updates (48 megs), (0 kb, 0% complete). The bar was actively running, yet the 0kb, 0% complete, never changed. It ran like this for 1 hour and ten minutes at which time I canceled it. Then I restarted my computer and the window said, "Congifuring updates, do not turn off computer." It stayed like this with my mouse being a circle and spinning as though it does when installing a program, etc. It displayed this and ran for one hour and twenty minutes and then restarted the PC. The updates were not installed.

I've been working on PCs since 1980 in the DOS days. I am not illerate but am completely dismayed why the updates will not install. I've never had any kind of problem with my PC as I have good virus and malware protection and regularly run maintenance on my PC.

One question I have is, "Is is normal for the windows update installer to show downloading 20 updates (48 megs), (0 kb, 0% complete? Shouldn't it show the percentage complete like it does when you install new software? Second, is it normal, while performing your instructions that it would take longer than one hour and ten minutes for the download? That is when I canceled it.

Any other advice you can provide to me would be greatly appreciated. I have done this about six times since I first wrote you. I've had some major work deadlines and have finally been able to get back to this as it's my day off.

Thanks in advance for any assistance you may provide.

Best regards,

MomDaBomb

Hello again MomDaBomb!

Thank you for being so polite. I know it should make absolutely no difference, but it just makes my day a little bit nicer :)

Related to that, Stephen and Tom are both currently away, so you've still got me. However, I hope that you can understand that this means I'm taking on the wordload usually split between the three of us, so I'm really busy. Please post to the "Not Received Help" thread at the top of the Windows Update forum if I ever leave your thread unanswered for more than 48 hours.

Thank you, Richard, for your time and effort that you extended to me regarding my post. I have Windows Vista. When I followed your directions, the path was not the same. I went to the control panel and clicked on Sounds and chose None. I have been able to open apps. now.

Thank you for letting me know how the instructions differed so that I know for next time, and I'm really glad that it worked.

I have two other questions that perhaps you and/or someone in the forum can address. I have Windows Vista on my PC. But, when I did an aol update about two weeks ago, it later said that I have Chrome Windows. I have read articles that say that Chrome Windows creates conflicts. AOL has its own browser, and I have never accepted their browser when doing an update. I have no idea how the reference to Chrome Windows was established. If I got to Start and click on IE, it shows IE as my browser. Do you think this is causing a conflict? Do you know how I can delete the Chrome Windows?

To uninstall Chrome Windows, please follow these instructions (it will show in the uninstall list as "Google Chrome"): https://support.google.com/chrome/answer/95319?hl=en

However, it should not be necessary as it should not cause any conflicts. There is a small chance that it might once have conflicted with AOL's browser, but first, I think that if it did, it would now have been fixed i.e. the information is out of date, Google's had a lot of chance to fix those sorts of issues now, and a lot of people have & had AOL internet - it's not a small market share. Secondly, there are no conflicts with Internet Explorer, so since you don't use AOL's broswer, there should be absolutely no reason to be concerned.

1: I haven't heard of these conflicts before, and if they were a major issue, I would have done. So it can only be something a) which has now been fixed, b) something incredibly specific and rare, or c) there never were any conflicts: we get this a lot online, somebody removes Google Chrome, it fixes their problem, they assume Google Chrome was the problem, but actually it was some rare modification/addon to Google Chrome that was the problem.
2: There definitely are no conflicts between Google Chrome & IE, so you don't need to worry anyway.
3: You can remove it using the instructions from the above link if you want


Finally, if Google Chrome does not appear in your uninstall list, do not be concerned. Just ignore the message from AOL installer, as it's likely to be wrong. AOL can only look for markers for installation of Google Chrome. But Google update Chrome very regularly. The markers change, the AOL installer does not update fast enough, so false positives occur.

Lastly, my Windows Updates will not successfully download. I currently have 12 updates to download. It will try to download the updates for about an hour, yet the percentage of the update status is 0. It then will shut down. Do you and/or anyone else have a solution for this problem?

Open an Elevated Command Prompt: Open an Elevated Command Prompt Window (Windows Vista/7)

then paste in and press enter after:

net stop bits
net stop wuauserv
ren %SystemRoot%\SoftwareDistribution *.bak
net start bits
net start wuauserv

Then re-try Windows Update. It will take up to half an hour. The above will delete lots of precached data. All of this must be regenerated in one go --> a slow first search.

Thank you.

Richard