P PaulB Member Joined Oct 27, 2015 Posts 19 Dec 7, 2015 #1 About a month ago I was being continually offered the MSRT for October. About a week ago the problem recurred for the November update and I followed the instructions that were given in my original thread here https://www.sysnative.com/forums/wi...software-removal-tool-october.html#post136208 and the problem was fixed, or so it seemed. I have just been offered the November update yet again and I am wondering if there is anything else I need to do besides following the original instructions i.e. running sfc /scannow followed by the SURT. My system is 32-bit Windows Vista
About a month ago I was being continually offered the MSRT for October. About a week ago the problem recurred for the November update and I followed the instructions that were given in my original thread here https://www.sysnative.com/forums/wi...software-removal-tool-october.html#post136208 and the problem was fixed, or so it seemed. I have just been offered the November update yet again and I am wondering if there is anything else I need to do besides following the original instructions i.e. running sfc /scannow followed by the SURT. My system is 32-bit Windows Vista
zcomputerwiz Windows Update Expert Joined Jan 10, 2015 Posts 5,185 Location USA Dec 11, 2015 #2 If you haven't yet run SFC and the System Update Readiness Tool, please do so and then let's take a look at the logs :) Please zip and attach C:\Windows\Logs\CBS\CBS.log and C:\Windows\Logs\CBS\CheckSUR.log
If you haven't yet run SFC and the System Update Readiness Tool, please do so and then let's take a look at the logs :) Please zip and attach C:\Windows\Logs\CBS\CBS.log and C:\Windows\Logs\CBS\CheckSUR.log
P PaulB Member Joined Oct 27, 2015 Posts 19 Dec 11, 2015 #3 The problem seems to have corrected itself for now as, at the next reboot, the November MSRT update disappeared and since then the December one has gone through okay. If it happens again I will do as suggested.
The problem seems to have corrected itself for now as, at the next reboot, the November MSRT update disappeared and since then the December one has gone through okay. If it happens again I will do as suggested.