G gmark New member Joined May 19, 2015 Posts 4 May 19, 2015 #1 My Windows 8.1 x64 system is unable to complete the install of the windows update for KB3000850. It processes the install, gets to 8% while in the light blue update screen then reboots. It soon posts a message the update failed and begins the rollback. after another reboot I am back with a system telling the update needs to be applied. The CBS.zip file was too large to attach. How should I send it? SFCFix version 2.4.3.0 by niemiro. Start time: 2015-05-18 22:57:20.329 Microsoft Windows 8.1 Update 3 - amd64 Not using a script file. AutoAnalysis:: FIXED: Performed DISM repair on file Amd64\CNBJ2530.DPB of version 6.3.9600.16384. CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17807_none_910ac2c6daa01c43\utc.app.json CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17807_none_910ac2c6daa01c43\telemetry.ASM-WindowsDefault.json SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com. CBS & SFC total detected corruption count: 2 CBS & SFC total unimportant corruption count: 0 CBS & SFC total fixed corruption count: 1 SURT total detected corruption count: 0 SURT total unimportant corruption count: 0 SURT total fixed corruption count: 0 AutoAnalysis:: directive completed successfully. Successfully processed all directives. SFCFix version 2.4.3.0 by niemiro has completed. Currently storing 0 datablocks. Finish time: 2015-05-18 23:40:46.286 ----------------------EOF-----------------------
My Windows 8.1 x64 system is unable to complete the install of the windows update for KB3000850. It processes the install, gets to 8% while in the light blue update screen then reboots. It soon posts a message the update failed and begins the rollback. after another reboot I am back with a system telling the update needs to be applied. The CBS.zip file was too large to attach. How should I send it? SFCFix version 2.4.3.0 by niemiro. Start time: 2015-05-18 22:57:20.329 Microsoft Windows 8.1 Update 3 - amd64 Not using a script file. AutoAnalysis:: FIXED: Performed DISM repair on file Amd64\CNBJ2530.DPB of version 6.3.9600.16384. CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17807_none_910ac2c6daa01c43\utc.app.json CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17807_none_910ac2c6daa01c43\telemetry.ASM-WindowsDefault.json SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com. CBS & SFC total detected corruption count: 2 CBS & SFC total unimportant corruption count: 0 CBS & SFC total fixed corruption count: 1 SURT total detected corruption count: 0 SURT total unimportant corruption count: 0 SURT total fixed corruption count: 0 AutoAnalysis:: directive completed successfully. Successfully processed all directives. SFCFix version 2.4.3.0 by niemiro has completed. Currently storing 0 datablocks. Finish time: 2015-05-18 23:40:46.286 ----------------------EOF-----------------------
G gmark New member Joined May 19, 2015 Posts 4 May 19, 2015 #2 Hmmm, the upload didn't seem to work so I will split it up. Attachments CBS.zip 165.3 KB · Views: 7 CbsPersist_20150519044656 - Part2.zip 1.8 MB · Views: 4 FilterList.log 518 bytes · Views: 1
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States May 21, 2015 #3 Hi and welcome to Sysnative. I apologize about the delay. Do you happen to have a Kodak printer?
G gmark New member Joined May 19, 2015 Posts 4 May 23, 2015 #4 Yes, I do. Is that contributing to the problem?
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States May 23, 2015 #5 Yes it is very likely. Please try the following. Do this exactly as stated and then try installing the update. Create the following two directories. Copy and paste the folder names so it's exact. C:\Windows\System32\DriverStore\FileRepository\wiaek002.inf_amd64_57f9361b96ceea4b C:\Windows\System32\DriverStore\FileRepository\prnekcl2.inf_amd64_59438dc7ce792b20 Copy wiaek002.inf from C:\Windows\Inf and paste into the 1st folder you created above. Copy prnekcl2.inf from C:\Windows\Inf and paste into the 2nd folder you created above.
Yes it is very likely. Please try the following. Do this exactly as stated and then try installing the update. Create the following two directories. Copy and paste the folder names so it's exact. C:\Windows\System32\DriverStore\FileRepository\wiaek002.inf_amd64_57f9361b96ceea4b C:\Windows\System32\DriverStore\FileRepository\prnekcl2.inf_amd64_59438dc7ce792b20 Copy wiaek002.inf from C:\Windows\Inf and paste into the 1st folder you created above. Copy prnekcl2.inf from C:\Windows\Inf and paste into the 2nd folder you created above.
G gmark New member Joined May 19, 2015 Posts 4 May 24, 2015 #6 That did it. Thank you! How did you determine the source of the problem? Just curious...
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States May 24, 2015 #7 Great to hear. There's 7 pages of information that I had to go through here to figure it out. http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_update/update-kb3000850-fails-to-install/43125206-f39e-477f-b5b6-73a177abb589?page=4
Great to hear. There's 7 pages of information that I had to go through here to figure it out. http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_update/update-kb3000850-fails-to-install/43125206-f39e-477f-b5b6-73a177abb589?page=4